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3 locations in Des Moines
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Reviews
10.0 Wonderful
Anonymous, Jul 2024
Standard SUV
10.0 Wonderful
Anonymous, Jun 2024
Standard
2.0 Poor
Jamey, Apr 2024
Supplier choice
10.0 Wonderful
Anonymous, Jan 2024
Passenger van
2.0 Poor
Anonymous, Jun 2021
Cons:
Everything can't be rated because I got a phone call from Enterprise telling me that they had overbooked and that I would be on a wait list for a car. That was the last I heard from them.10.0 Wonderful
Alan, May 2021
Pros:
Jack at the counter is a wonderful asset to the company. He did a,great job getting us into the vehicle that we wanted.2 locations in Des Moines
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Reviews
8.0 Very good
Anonymous, Dec 2023
Compact
10.0 Wonderful
Susan, Nov 2023
Standard
10.0 Wonderful
Anonymous, Oct 2023
Compact
6.0 Okay
Anonymous, May 2021
Cons:
The vehicle we had reserved had been "given away". We were given an upgrade; however it was not very comfortable. We had reserved a vehicle we knew we would be comfortable in for the long drive. Vehicle was dirty inside - used our own wipes to sanitize. Windshield wipers did not work properly. Was stressful on day 2 of the drive in the rain.6.0 Okay
Doug, Feb 2021
Pros:
The staff was incredibly helpful and friendly, at the airport.Cons:
The person I spoke to on the phone, after my initial flight was canceled, could not have been less helpful, or more condescending.2.0 Poor
Kyle, Jan 2021
Pros:
NothingCons:
They were not open when I arrived and I had to spend 3x as much getting a car from another companyOne location in Des Moines
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Reviews
2.0 Poor
Michael, Oct 2024
Standard SUV
2.0 Poor
Jill, Sep 2024
Full-size
10.0 Wonderful
Anonymous, Oct 2022
2.0 Poor
Anonymous, May 2021
Pros:
Staff was friendly and helpfulCons:
Late fees and charges are outrageous as is charges for gas8.0 Very good
Alexander, Mar 2021
Cons:
Car had been smoked in.6.0 Okay
Anonymous, Mar 2021
Cons:
The budget customer service staff needs to work on their customer service experience. Their behavior is what drives this poor review. If you book a car through any of the travel apps they are not inclined to offer you any information Other than what you received while pre-booking.One location in Des Moines
One location in Des Moines
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Reviews
10.0 Wonderful
Anonymous, Aug 2024
Minivan
10.0 Wonderful
Babatunde, Jun 2024
Pickup truck
10.0 Wonderful
Anonymous, Mar 2021
Pros:
Staff was very helpful picking up and returning. Very convenient location in the airport and the cars are right outside the door in the baggage claim area6.0 Okay
CT, Aug 2020
Pros:
Nice sized suvCons:
The gas gauge was way off. No horse power.9.6 Wonderful
Ryan, Jan 2020
Pros:
Staff was super helpful. Class of vehicle rented wasn't available so they provided an upgrade and reduced the price for the trouble. Would highly recommend!One location in Des Moines
2 locations in Des Moines
Locations in Des Moines
5800 Fleur Drive
+1 877 283 0898
Lc Pending Close Dec 1st
+1 877 283 0898
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Reviews
8.0 Very good
Anonymous, Jul 2020
Pros:
staff was very friendly. Drop off was confusing as it was no longer Thrifty but Hertz9.6 Wonderful
Dave, Mar 2020
Pros:
The entire experience could not have been easier and more convenient.2.8 Poor
Anonymous, Dec 2019
Cons:
My car stopped working. Had to get an uber to get where I needed to go. The lyft they got me didnt even bring me to the right place to pick up my car at first. I had an extremely disappointing experience.One location in Des Moines
Locations in Des Moines
5800 Fleur Drive
+1 515 256 5228
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Reviews
8.0 Very good
Jerry, Oct 2023
Compact
10.0 Wonderful
Renota, Dec 2020
Cons:
Thanks y’all are great7.2 Good
Tax, Sep 2020
Cons:
Way too long of a line to pick up the car4.4 Mediocre
Anonymous, Feb 2020
Cons:
Will never use them again. Insane after-the-fact price hijacking and terrible service. I have been renting cars several times a year for years. I had never used Payless before but needed to book something about a week in advance of the date. It was about $300 to book for 3 days which was already expensive but when I picked up the car they tacked on another full day because they charge by the “24 hours” not by the day, which was already absurd. They would not budge on the cost, which was a surprise upon pickup. When I picked up the car the total came to over $600! For 3 days with a car! They wouldn’t explain the Huge increase except that it was a high demand time and that’s just the cost of the car. Awful experience. Will stick with the better name brands that are fair and honest about pricing.One location in Des Moines
Locations in Des Moines
5800 Fleur Drive
+1 515 256 5623
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Reviews
8.0 Very good
Anonymous, Oct 2023
Full-size
8.0 Very good
Anonymous, Apr 2021
Pros:
The service was good. I really liked the car, clean and nearly new. Good experience and better rates than other rental companies.Cons:
Tried to call the rental location several times and never got someone to answer. Customer service these days is the way to stay ahead of the rest.One location in Des Moines
Locations in Des Moines
5800 Fleur Rd
+1 515 644 5255
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Reviews
2.0 Poor
Anonymous, Jun 2023
Compact
10.0 Wonderful
Anonymous, Feb 2023
Full-size
4.0 Mediocre
Anonymous, Feb 2023
Compact
2.0 Poor
Anonymous, Jan 2023
Compact
2.0 Poor
Anonymous, Aug 2022
2.0 Poor
Anonymous, Jun 2022
One location in Des Moines
Locations in Des Moines
4410 Merle Hay Road
+1 877 826 4680
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No reviews available
One location in Des Moines
Locations in Des Moines
Filters
No reviews available
One location in Des Moines
Locations in Des Moines
Filters
No reviews available
Along with a 9 passenger van, rental companies in Des Moines offer 7 passenger vans.
Pick-up location | Des Moines |
---|---|
Car types | Van, Minivan |
Rental locations | 17 |
Airport locations | 14 |