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Copa Airlines: Expert advice and recommendations

Expert travel writer Ramsey Qubein shares all you need to know before booking a flight with Copa Airlines.
Ramsey Qubein
August 21, 2024

Copa Airlines has a well-deserved nickname for its home and hub airport in Panama City, Panama: the “hub of the Americas.” And that it is. This Star Alliance-member carrier does just that connecting travelers from dozens of cities in North and Central America with the Caribbean to South America with shorter travel times than other airlines, and often, at a lower price. In exchange, travelers commit to flying on narrowbody planes (sometimes for as long as seven hours), but still while enjoying amenities from a full-service airline. Here’s why you should consider it for a north-to-south (or vice-versa) trip.

The power of location

Based in Panama (halfway between North and South America), the airline’s main hub is perfectly positioned for short and medium-haul flights serving as a bridge between the Americas. And since the airline does not operate a wide-body fleet, Copa is more nimble and able to serve niche markets that other airlines cannot do as easily.

With Copa, you can fly between dozens of destinations with just one short stop in Panama City (an itinerary no other airline can offer with the same short travel time since there is relatively little backtracking when flying Copa due to its central hub).

Copa serves nearly three dozen destinations with a huge concentration in the United States. These travelers can easily connect in Panama City across the Caribbean and both Central and South America. In many Copa destinations (like Mendoza, Argentina or Florianopolis, Brazil), it is the only airline flying such a long distance giving it an edge over the competition.

The ideal fleet for the job

Copa flies an all Boeing 737 fleet that includes its original -700 and -800 models, but also its newer and longer-range 737 MAX 8 and MAX 9 planes. This American-made fleet of planes gives the carrier a scope that is unrivaled for a non-U.S. airline, but with some sectors being at least four or five hours, it pays to know which cabin you are experiencing.

Traveling with an airline that has just one fleet type is beneficial. If there is a mechanical problem with one aircraft, it can easily be swapped out with another. Crews are also equally proficient making the risk of delay or cancellation far less likely. Plus, smaller planes like the B737 are able to reach destinations with shorter runways than the widebody planes of other airlines.

Business class is not created equally

The airline is making major changes to its aircraft. This is because Copa wins the prize for operating the longest sectors for a 737 on the planet, and this means that even in business class, comfort is sometimes sacrificed. That’s why those paying top dollar should search for routes operated by the airline’s newest B737 MAX 9 planes. These are the only aircraft to be fitted with fully-lie-flat beds in a 2-2 configuration. Do not just assume that a plane with a 2-2 layout has the same experience.

With so many planes stuck in the old layout, this can be a tough one to decipher unless you look deeply for the exact aircraft type. It will take years for the airline to retrofit the number of aircraft it has planned for this new flat-bed design. I have flown it, and it’s light years better than the recliner seats the airline uses on its longer flights (sometimes as many as seven hours).

No matter what aircraft you get, the inflight service is the same. The meals are not elaborate, but they are tasty enough. If you are hoping for a hot meal, Copa does not turn on the ovens unless the flight is over 3.5 hours. Meals arrive rather unceremoniously on a single tray.

To me, dining on a plane is a form of entertainment and a way to pass the time on longer flights so Copa’s meals can be a disappointment for some used to more impressive presentations on other long-haul airlines. This is most probably due to a lack of galley space on the smaller planes that Copa flies.

One thing I do not like is that Copa sometimes does not serve the main meal right after take off (as most other carriers do to allow people the maximum time to sleep). On some flights, Copa’s service protocol is to wait several hours until it is meal time at the destination, and then wake everyone up to serve the meal. Friendly word of advice: ask about the timing so as not to be disturbed.

Economy class is a tight squeeze

The one flight I took on Copa in economy was one of its longest from Santiago to Panama City. With an all Boeing 737 fleet, the 3-3 configuration and only two lavatories in the back of the plane can be a tight squeeze. I recommend paying for an exit row or one of the Economy Extra seats at the front of the plane for more space.

Copa offers hot meals in economy on longer flights and light snacks on shorter ones, all free of charge.

Entertainment ranges from great to nothing

Depending on the aircraft, the planes will have different types of entertainment options. Some, like the Boeing 737-700 have none at all while the newest Boeing 737 MAX 9 planes have individual touch screens at each seat. Both the Boeing MAX 8 and 9 models have “Showpass,” which is a digital entertainment system accessible via your own smart device or computer.

The standard Boeing 737-800 planes have drop-down overhead screens, which means everyone is forced to watch the same movie simultaneously. Like everything else with Copa, I find great value in researching the aircraft type in advance to determine the best seat and entertainment offering in advance. It’s hard to avoid certain planes, however, since that may be the only option flying to your destination.

An impressive new hub airport terminal

For years, the airline operated out of an overflowing, overcrowded terminal that could not handle the crowds that would converge on it for two hours and then disappear. Since Copa operates as a hub-and-spoke airline, dozens of flights are timed to arrive and depart at the same time to allow for maximum connectivity between cities. The airport can be packed and then empty within hours after flights depart.

The new terminal is a striking change with curving lines, soaring ceilings, tons of glass and a more futuristic look. In short, I love it. With the new terminal comes an expanded Copa Club, which is the airline’s membership lounge. If you have a business class ticket or certain elite status tiers from a Star Alliance member program, you can get in for free.

It’s a beautiful space with great views of the planes, but do not arrive hungry. I always wonder why the airline skimps on the food service. It’s mostly finger food like sandwiches and crudites, but at least there is an open bar that seems to keep everyone busy.

ConnectMiles and the Star Alliance program

The airline’s frequent flier program is very popular with travelers in Central America as well as its other destinations. It offers the chance to earn or redeem miles on Copa or any other Star Alliance member.

In case you are interested in a little history, the now-defunct Continental Airlines acquired a large share of Copa in the late 1980s and continued to partner with and provide support for decades. This is why the livery, onboard product and loyalty program shares many similarities with Continental, which later merged with United.

Like other U.S. programs (and unlike other programs in Central and South America), elite status members are treated to complimentary upgrades when space is available. Imagine getting a free upgrade on a seven hour flight to Buenos Aires! I like how the program also offers free upgrades to elite members on award tickets, which is a nice perk, as well as the option to upgrade a traveling companion.

Members can use miles or upgrade certificates they get for reaching certain status tiers to fly up front, too. There are other ways to upgrade, even if you do not participate in the ConnectMiles program. This includes a bidding system where economy class passengers can place a bid before departure with the highest offers given an upgrade based on space.

Another benefit that I appreciate for having elite status with United, a partner Star Alliance carrier, is that I can use miles or points from my United MileagePlus accounts to upgrade to business class on Copa. This is typically how I upgrade my flights to business and represents great value in exchange for loyalty to one of Copa’s partner airlines.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

April

High season

December

Cheapest flight

$205
Best time to beat the crowds with an average 10% drop in price.
Most popular time to fly with an average 23% increase in price.
Flight from Bogotá to Miami

FAQs about flying with Copa Airlines

  • What is Copa Airlines' carry-on size allowance?

    On board Copa Airlines flights, cabin baggage should not exceed 22x14x10in. If your hand luggage is bigger, the Copa Airlines assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Copa Airlines fly to?

    Copa Airlines offers direct flights to 84 cities in 32 different countries. Panama City, San José, and Punta Cana are the most popular cities covered by Copa Airlines.

  • What is Copa Airlines’ primary hub?

    Copa Airlines concentrates most of its flight operations in Panama City.

  • How does KAYAK find such low prices on Copa Airlines flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Copa Airlines.

  • When are Copa Airlines plane tickets cheapest?

    Flight prices with Copa Airlines will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with Copa Airlines is April, while the most expensive is December.

  • What’s the cheapest route that Copa Airlines flies?

    In the last 72 hours, the cheapest route flown by Copa Airlines found on KAYAK was from Panama City to David, with a price of $114 for a round-trip.

  • What are the most popular airports for Copa Airlines flights to depart from?

  • Is Copa Airlines part of an airline alliance?

    Yes, Copa Airlines is part of the Star Alliance airline alliance.

  • How many destinations does Copa Airlines fly to?

    In total, Copa Airlines flies to 85 destinations.

See more FAQs

Top tips for flying with Copa Airlines

  • If you’re looking for the cheapest Copa Airlines tickets, then try to fly from Bogotá, where flights have been cheapest lately. The cheapest route from here available recently is to Miami, and cost $205.
  • The cheapest month for flights with Copa Airlines is April, while the most expensive is generally December.

Copa Airlines customer reviews

7.7
GoodBased on 1,903 verified guest reviews
7.0Entertainment
7.6Comfort
8.2Crew
8.0Boarding
7.1Food

Pros +
Cons -

Show reviews that mention
Traveler rating:
Sort by:
V
6.0 Okay
POS-PTY
Pros:The flight was smooth
Cons:One Cooa employ tried to force me to check my carry on. They did not ask if I wanted to check it. They told me I must. They ridiculously placed the bag on top of the carry-on measuring device and told me it was too big. I had just gotten off another Copa flight from Port of Spain where there was no issue at all.
G
10.0 Wonderful
MGA-GUA
Pros:Yo había ido al sanitario, cuando regrese ya habían repartido los jugos, la aeromosa muy atenta me llego a preguntar si quería jugo y me lo llevaron.
Cons:Al momento de dar las instrucciones de seguridad, creo que los pasajeros prestan más atención y entienden más si hay alguien del crew al frente dando ejemplos de cómo hacerlo. Todo lo demás excelente!
J
10.0 Wonderful
AUA-PTY
Best food in economy class
V
7.0 Good
IAD-PTY
Pros:The crew was amazing.
Cons:A better movie and the check in was grueling. They did not have enough staff and one person spent 30 minutes helping someone repack at the check-in desk while we all waited. Pretty unacceptable.
V
8.0 Very good
SFO-PTY
Should have same entertainment between SF - Panama
M
10.0 Wonderful
MCO-PTY
This airline doesn’t five and dime you for everything. I do think that a checked bag should be included in every fare.
S
2.0 Poor
PTY-MIA
Cons:Sure. I had booked a two week vacation in Brazil. All hotels, car rental and guides booked. Copa changed my fligjt at the last minute and out of the 14 days vacatipn I had in Brazil, they would have me spend 6 days in Panama City!!! Lost of small fortune with hotels, car rentals amd had to buy another ticket with Latam. They are a scam!!
V
8.0 Very good
BOG-PTY
Pros:good crew. great seats.
Cons:I would like to have tv screens in flights from Bogota to Panama. No entertainment at all. But from Panama to Miami it was perfect.
M
10.0 Wonderful
PTY-LAX
Pros:Very quick, friendly service.
Cons:WiFi on the plane would have made it an A+ experience.
V
10.0 Wonderful
PTY-BOG
Everything was good

Copa Airlines flight status

Thu 10/31

Copa Airlines route map - Which destinations does Copa Airlines fly to?

Find out which destinations you can fly to direct with Copa Airlines by entering your departure airport. If you want to know if Copa Airlines flies a certain route, enter both the departure and destination airport before hitting search.
Thu 10/31

All Copa Airlines flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
842Cali (CLO)Panama City (PTY)1h 34m
818Panama City (PTY)San José (SJO)1h 25m
876Panama City (PTY)Bogotá (BOG)1h 40m
827Barranquilla (BAQ)Panama City (PTY)1h 25m
100Cordoba (COR)Panama City (PTY)6h 36m
501Buenos Aires (EZE)Panama City (PTY)7h 29m
300Guayaquil (GYE)Panama City (PTY)2h 13m
137Mexico City (MEX)Panama City (PTY)3h 50m
830Panama City (PTY)Cali (CLO)1h 42m
498Santiago (SCL)Panama City (PTY)6h 59m
210Quito (UIO)Panama City (PTY)1h 56m
154Medellín (MDE)Panama City (PTY)1h 30m
361Guatemala City (GUA)Panama City (PTY)2h 29m
232Panama City (PTY)Bucaramanga (BGA)1h 31m
206Asuncion (ASU)Panama City (PTY)6h 14m
702Sao Paulo (GRU)Panama City (PTY)7h 4m
839San José (SJO)Panama City (PTY)1h 23m
875Santa Marta (SMR)Panama City (PTY)1h 26m
136Panama City (PTY)Mexico City (MEX)3h 50m
268Panama City (PTY)Santo Domingo (SDQ)2h 31m
836Rosario (ROS)Panama City (PTY)7h 3m
760Lima (LIM)Panama City (PTY)3h 45m
231San Andrés (ADZ)Panama City (PTY)1h 21m
230Panama City (PTY)San Andrés (ADZ)1h 18m
281Belize City (BZE)Panama City (PTY)2h 30m
280Panama City (PTY)Belize City (BZE)2h 25m
839Managua (MGA)San José (SJO)1h 3m
818San José (SJO)Managua (MGA)1h 7m
349Oranjestad (AUA)Panama City (PTY)2h 9m
212Pereira (PEI)Panama City (PTY)1h 31m
421Mendoza (MDZ)Panama City (PTY)6h 57m
375Panama City (PTY)Punta Cana (PUJ)2h 43m
205Panama City (PTY)Brasilia (BSB)6h 20m
18David (DAV)Panama City (PTY)1h 7m
420Panama City (PTY)Mendoza (MDZ)6h 41m
161Panama City (PTY)Cartagena (CTG)1h 16m
305Willemstad (CUR)Panama City (PTY)2h 18m
303Panama City (PTY)Willemstad (CUR)2h 9m
314Panama City (PTY)Port of Spain (POS)3h 7m
473Los Angeles (LAX)Panama City (PTY)6h 37m
287San Pedro Sula (SAP)Panama City (PTY)2h 13m
383San Francisco (SFO)Panama City (PTY)7h 14m
220Santa Cruz de la Sierra (VVI)Panama City (PTY)4h 55m
720Panama City (PTY)Comayagua (XPL)2h 0m
734Belo Horizonte (CNF)Panama City (PTY)6h 53m
491Cúcuta (CUC)Panama City (PTY)1h 49m
418Panama City (PTY)Kingston (KIN)2h 5m
236Chicago (ORD)Panama City (PTY)5h 16m
393Panama City (PTY)Tampa (TPA)3h 34m
879San Salvador (SAL)Panama City (PTY)2h 11m
878Panama City (PTY)San Salvador (SAL)2h 11m
448Panama City (PTY)Washington, D.C. (IAD)4h 53m
345Panama City (PTY)Havana (HAV)2h 49m
480Panama City (PTY)Santiago de los Caballeros (STI)2h 29m
482Santiago de los Caballeros (STI)Panama City (PTY)2h 38m
716Austin (AUS)Panama City (PTY)4h 21m
715Panama City (PTY)Austin (AUS)4h 28m
808Panama City (PTY)New York (JFK)5h 35m
707Manta (MEC)Panama City (PTY)2h 0m
706Panama City (PTY)Manta (MEC)2h 2m
710Managua (MGA)Panama City (PTY)1h 42m
204Brasilia (BSB)Panama City (PTY)6h 5m
709Baltimore (BWI)Panama City (PTY)4h 51m
708Panama City (PTY)Baltimore (BWI)4h 47m
883Panama City (PTY)Cúcuta (CUC)1h 53m
414Bogotá (BOG)Panama City (PTY)1h 52m
104Cancún (CUN)Panama City (PTY)2h 41m
215Rio de Janeiro (GIG)Panama City (PTY)7h 21m
392Guatemala City (GUA)San José (SJO)1h 43m
403Washington, D.C. (IAD)Panama City (PTY)4h 57m
803New York (JFK)Panama City (PTY)5h 16m
445Orlando (MCO)Panama City (PTY)3h 28m
227Miami (MIA)Panama City (PTY)3h 8m
124Montevideo (MVD)Panama City (PTY)7h 43m
207Panama City (PTY)Asuncion (ASU)6h 5m
826Panama City (PTY)Barranquilla (BAQ)1h 22m
101Panama City (PTY)Cordoba (COR)6h 39m
103Panama City (PTY)Cancún (CUN)3h 2m
17Panama City (PTY)David (DAV)1h 20m
454Panama City (PTY)Buenos Aires (EZE)7h 10m
216Panama City (PTY)Rio de Janeiro (GIG)7h 10m
759Panama City (PTY)Sao Paulo (GRU)6h 59m
301Panama City (PTY)Guayaquil (GYE)2h 15m
472Panama City (PTY)Los Angeles (LAX)6h 51m
337Panama City (PTY)Lima (LIM)3h 35m
478Panama City (PTY)Orlando (MCO)3h 41m
208Panama City (PTY)Medellín (MDE)1h 24m
432Panama City (PTY)Miami (MIA)3h 15m
283Panama City (PTY)Montevideo (MVD)7h 10m
235Panama City (PTY)Chicago (ORD)5h 30m
200Panama City (PTY)Pereira (PEI)1h 30m
466Panama City (PTY)Raleigh (RDU)4h 31m
882Panama City (PTY)Rosario (ROS)6h 50m
286Panama City (PTY)San Pedro Sula (SAP)2h 11m
277Panama City (PTY)Santiago (SCL)6h 32m
382Panama City (PTY)San Francisco (SFO)7h 34m
142Panama City (PTY)San Juan (SJU)2h 53m
152Panama City (PTY)Quito (UIO)2h 3m
470Panama City (PTY)Toronto (YYZ)5h 33m
376Punta Cana (PUJ)Panama City (PTY)2h 43m
467Raleigh (RDU)Panama City (PTY)4h 38m
143San Juan (SJU)Panama City (PTY)2h 59m
394Tampa (TPA)Panama City (PTY)3h 17m
386Comayagua (XPL)Panama City (PTY)2h 6m
484Montreal (YUL)Panama City (PTY)5h 43m
471Toronto (YYZ)Panama City (PTY)5h 35m
380Panama City (PTY)Guatemala City (GUA)2h 24m
712Panama City (PTY)Managua (MGA)1h 49m
365Cartagena (CTG)Panama City (PTY)1h 19m
191Georgetown (GEO)Panama City (PTY)3h 34m
359Havana (HAV)Panama City (PTY)2h 43m
721Panama City (PTY)Guadalajara (GDL)4h 20m
190Panama City (PTY)Georgetown (GEO)3h 35m
456Panama City (PTY)Las Vegas (LAS)6h 44m
299Santo Domingo (SDQ)Panama City (PTY)2h 40m
260Panama City (PTY)Bridgetown (BGI)3h 23m
768Panama City (PTY)Oranjestad (AUA)1h 59m
488Panama City (PTY)Tulum (TQO)2h 33m
891Atlanta (ATL)Panama City (PTY)4h 11m
331Armenia (AXM)Panama City (PTY)1h 32m
312Boston (BOS)Panama City (PTY)5h 52m
266Fort Lauderdale (FLL)Panama City (PTY)3h 4m
147Montego Bay (MBJ)Panama City (PTY)2h 11m
117Mexico City (NLU)Panama City (PTY)3h 46m
880Panama City (PTY)Atlanta (ATL)4h 32m
330Panama City (PTY)Armenia (AXM)1h 28m
765Panama City (PTY)Belo Horizonte (CNF)6h 51m
265Panama City (PTY)Fort Lauderdale (FLL)3h 13m
141Panama City (PTY)Manaus (MAO)3h 56m
146Panama City (PTY)Montego Bay (MBJ)2h 3m
119Panama City (PTY)Mexico City (NLU)3h 56m
422Panama City (PTY)Montreal (YUL)5h 40m
391San José (SJO)Guatemala City (GUA)1h 41m
233Bucaramanga (BGA)Panama City (PTY)1h 36m
477Denver (DEN)Panama City (PTY)5h 51m
723Guadalajara (GDL)Panama City (PTY)4h 21m
380Guatemala City (GUA)Managua (MGA)1h 21m
417Kingston (KIN)Panama City (PTY)2h 5m
361Managua (MGA)Guatemala City (GUA)1h 15m
704Panama City (PTY)Boston (BOS)5h 43m
476Panama City (PTY)Denver (DEN)6h 11m
127Panama City (PTY)Santa Cruz de la Sierra (VVI)5h 0m
More flight routes

Copa Airlines contact information

Overview of Copa Airlines

When flying with Copa Airlines, guests are able to download the Copa Airlines app in order to access the Copa Showpass, an entertainment system that allows you to watch television shows and movies on your personal device during the flight. To take advantage of this feature, simply make sure that you have downloaded the app for free before your plane takes off.

Depending on what services you would like to have during your flight, you can choose from either Economy or Business class. Economy comes with standard amenities like drinks, snacks, access to the plane’s built-in entertainment system, and carry-on baggage, while Business will give you access to premium wines, a toiletry kit, priority check-in and boarding, pillows, blankets, and a hot meal.

With Copa Airlines, customers can travel to over 80 different destinations that are located throughout the Caribbean, North America, South America, and Central America. While Jamaica, Haiti, and the Bahamas are popular countries to visit in the Caribbean, the countries of Brazil, Argentina, and Colombia are some of the most popular destinations that are visited in South America.

This airline uses six different types of aircraft that make up its fleet of over 95 planes. Almost all of them are either Boeing or Embraer, and the Boeing 737-800 is the most often used, with a capacity of between 154 to 160 passengers. The Boeing 737 MAX 9 is commonly used for long haul flights, as it contains engines that are meant to be used internationally and can fit the highest number of passengers, which is approximately 166.

Copa Airlines information

IATA CodeCM
Routes174
Top routeSan José to Panama City
Airports served85
Top airportPanama City Tocumen Intl

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