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10 locations in Austin
Locations in Austin
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Reviews
10.0 Wonderful
Toby, Apr 2024
Economy
10.0 Wonderful
Anonymous, Jan 2024
Economy
4.0 Mediocre
Anonymous, Nov 2023
Intermediate SUV
2.0 Poor
Anonymous, Nov 2023
Supplier choice
2.0 Poor
Anonymous, Nov 2023
Intermediate SUV
10.0 Wonderful
Anonymous, Nov 2023
Intermediate
One location in Austin
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Reviews
4.0 Mediocre
Anonymous, Jul 2024
Intermediate
2.0 Poor
Christy, Jul 2024
Economy
10.0 Wonderful
Anonymous, Jun 2024
Intermediate SUV
10.0 Wonderful
Bud, Apr 2024
Intermediate
2.0 Poor
Anonymous, Apr 2024
Standard SUV
2.0 Poor
Anonymous, Dec 2023
Intermediate SUV
9 locations in Austin
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Reviews
4.0 Mediocre
Anonymous, Sep 2024
Intermediate SUV
2.0 Poor
Ray, Aug 2024
Intermediate
2.0 Poor
Anonymous, Jun 2024
Passenger van
2.0 Poor
Anonymous, Jun 2024
Intermediate SUV
10.0 Wonderful
Leslie, Jun 2024
Supplier choice
10.0 Wonderful
J, May 2024
Standard SUV
One location in Austin
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Reviews
10.0 Wonderful
Anonymous, Aug 2024
Passenger van
10.0 Wonderful
Anonymous, Dec 2023
Full-size SUV
10.0 Wonderful
Abby, May 2021
Pros:
We originally booked a rental with Hertz, and had a nightmare. The vehicle broke down and it took 4 hours for Hertz to come pick up the vehicle and we were told there were no more available. We got online and booked with Alamo, which was more expensive but the transaction was a breeze, and pickup and delivery was fast and simple. The car was extra clean and ran like a dream.Cons:
I wish we hadn't had to pay twice the rate of the other rental companies.10.0 Wonderful
Kathleen, May 2021
Pros:
Drop-off was easy. Drop-off attendant was friendly.8.0 Very good
David, Apr 2021
Cons:
BMW 3 Series was really small, difficult to enter, confusing shifter/electronics, limited trunk space.2.0 Poor
Anonymous, Jan 2021
Pros:
Clean carCons:
No chance to review pre-existing damage with employee, I documented a paint chipped area myself, but when I returned the car they said I was lying. Now they want to make an insurance claim against me! Poor customer service, I will avoid Alamo/National from now on unless they admit their mistake.20 locations in Austin
Locations in Austin
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Reviews
2.0 Poor
Crystal, Oct 2024
Standard
10.0 Wonderful
Anonymous, Oct 2024
Compact SUV
10.0 Wonderful
Anonymous, May 2024
Intermediate SUV
2.0 Poor
Derek, Dec 2023
Premium
2.0 Poor
Derek, Dec 2023
Premium
4.0 Mediocre
Paula, Jun 2021
Cons:
Pickup staff were rude and dismissive.4 locations in Austin
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Reviews
2.0 Poor
Anonymous, Sep 2024
Full-size
6.0 Okay
Mark, Sep 2024
Full-size SUV
2.0 Poor
Anonymous, Aug 2024
Pickup truck
2.0 Poor
Anonymous, Apr 2024
Standard station wagon
6.0 Okay
Suzanne, Apr 2024
Minivan
2.0 Poor
Anonymous, Jan 2024
Economy
10 locations in Austin
Locations in Austin
1104 North I-35
+1 512 480 8333
12901 N Interstate 35 Ste 120
+1 512 251 3957
13201 Fm 620 North
+1 512 250 9716
1610 West 35th Street
+1 512 371 1082
2110 W Slaughter Lane
+1 737 304 0769
2901 S Capital Of Texas Hwy
+1 512 330 0109
3819 Presidential Blvd
+1 512 356 3510
7010 Highway 71 West, Ste 345
+1 512 288 5181
7100 Burnet Road
+1 512 380 9177
8820 Burnet Road
+1 512 343 9777
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Reviews
2.0 Poor
Jim, Oct 2024
Supplier choice
10.0 Wonderful
Anonymous, Apr 2024
Supplier choice
4.0 Mediocre
Anonymous, Oct 2023
Full-size SUV
2.0 Poor
Anonymous, Oct 2022
6.0 Okay
Luis, May 2021
Pros:
Got a pickup truck since they ran out of sedansCons:
Estimated total. Total everywhere on kayak for $387 when I left it was $410. A surprise $23 fee out of no where and Avis wouldn’t change it for the total I quoted6.0 Okay
Anonymous, May 2021
Pros:
Staff was wonderful.Cons:
Car was filthy on the inside when I picked it up, I informed the employee. Also I was at the gas station for 20 minutes and couldn’t figure out how to open the gas cap, very frustrating and more expensive then neededOne location in Austin
Locations in Austin
3819 Presidential Blvd
+1 512 961 5295
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Reviews
10.0 Wonderful
Tochi, Dec 2023
Full-size
2.0 Poor
DM, May 2021
Cons:
No one at Payless counter, sign said to go to Avis line. Very long, Short Staffed, went to National instead and got a car in 5 minutes.8.0 Very good
Anonymous, Apr 2021
Pros:
Easy drop offCons:
Desk was not open in main office, so was long line upstairs Car was smelly4.0 Mediocre
Anonymous, Apr 2021
Pros:
Drop off was easy.Cons:
Long wait at pick up. They didn’t have the compact SUV and instead suggested I take a pickup truck. I was worried about the size and they assured me it was “small or midsize.” It was giant. I could barely get out of the airport parking lot and it was difficult to park throughout my trip. The back window wouldn’t close.2.0 Poor
Fred, Mar 2021
Cons:
I paid for a small suv and received a compact for the same price. The worker repeatedly explained to me, “sorry sir that’s how supply and demand works.”6.0 Okay
Katie, Mar 2021
Pros:
The car was clean and reliable.Cons:
I feel there is a scam going on with their gas policy. I declined their auto fill option which they marketed heavily to me. I filled up the tank a few minutes before dropping off the car, and on my car rental receipt they charged me $12.99 for 1.3 gallons of gas. They said it was full to 14 gallons at the time of rental and that I returned it with 12.7 gallons. I know that is not true, but of course I didn't save my gas receipt. I didn't have high hopes for getting my money back since I didn't save my receipt, but to my surprise when I called the representative offered to remove it immediately. He seemed all to familiar with my type of call. If I had to guess, I'd say this is a common practice for Payless and if you don't want to get cheated out of $12.99 you have to call and complain.One location in Austin
Locations in Austin
3600 Presidential Blvd, Suite 107
+1 512 969 6922
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9.6 Wonderful
Anonymous, Feb 2020
Pros:
Very nice drop off staff. Check-in guy wanted me take economy car since it was intermediate sold out; he did not offer me a discount for smaller car. I asked for intermediate or larger; he gave me a larger car. He was very polite though.Cons:
See above.One location in Austin
Locations in Austin
3819 Presidential Blvd
+1 844 366 2655
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4 locations in Austin
Locations in Austin
3819 Presidentail Blvd
+1 512 225 2815
5717 S I35
+1 512 326 1649
709 East 10th Street
+1 512 457 1583
911 W. Anderson Lane,ste 125
+1 512 407 9650
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Reviews
10.0 Wonderful
Anonymous, Oct 2024
Supplier choice
2.0 Poor
Anonymous, Sep 2024
Full-size SUV
7.6 Good
Anonymous, Jan 2020
Pros:
Everyone was nice and the process was easyCons:
I made the reservation on line (the mother) using my credit card. The confirmation said the driver would have to present license and credit card at pick up (which was going to be my adult son). When we picked the car up we were not allowed to do this without paying extra to have him be the driver. We were told because the reservation was in my name I had to be the first driver. If the on-line reservation would have stated this we would have had him make the reservation. Seems like you could have been more accommodating at the pick up time. Not sure why it makes a difference whose name is on the reservation.6.8 Okay
Anonymous, Nov 2019
Pros:
Very friendly people especially at the pickup and dropoffCons:
First I wanted a car with a navigation system, after 45 minutes at pickup we figured out that the car did not have navigation, then too late an behind schedule had to leave. This created a lot of issues on my trip having to navigate by cell phone.....major problem. Second spent 3 hours on the phone with multiple calls trying to determine if I could drop the car at Hobby Houston at 4am....called and called and called again. Will not rent from Thrifty in the future.5.2 Fair
Anonymous, Nov 2019
Pros:
The car was clean but also Gas tank was not full at pick upCons:
Be prepared to wait in line at the counter for at least an hour before getting your rental. Counter guy says we have a choice & we go out to get our car and we don’t have any selection. The staff outside did not provide us undivided attention & lacked customer service. The exit gate guy took our key fob and did not return it upon us leaving the gate. Luckily we figured out the fob was missing before leaving the premises & turned around. At return it seemed to be such a hassle to close out my rental due to agent nowhere to be found. I wanted to confirm my charges due to the horrible service at pick up and I had to take a picture on my phone from the guy’s tablet as a form of receipt. This location lacked customer service and coming from a formal rental car employee, I know what is expected from these people and traveling all day the last thing you want is a bad rental car experience.10.0 Wonderful
Anonymous, Nov 2019
Pros:
Staff did NOT try to oversell!One location in Austin
Locations in Austin
Please Go To Fox Counter
+1 512 256 8460
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Reviews
2.0 Poor
Anonymous, Mar 2024
Supplier choice
One location in Austin
Locations in Austin
Filters
Reviews
2.0 Poor
Anonymous, Oct 2024
Standard SUV
2.0 Poor
Anonymous, Sep 2024
Intermediate
8.0 Very good
Anonymous, Sep 2024
Full-size
2.0 Poor
Anonymous, Aug 2024
Full-size
2.0 Poor
Anonymous, Jul 2024
Standard SUV
2.0 Poor
Anonymous, Jul 2024
Standard SUV
One location in Austin
Locations in Austin
6114 Daniel Alexander Way
+1 877 545 0045
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No reviews available
One location in Austin
Locations in Austin
2415 Highway 71 East
+1 855 359 2227
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No reviews available
One location in Austin
Locations in Austin
3600 Presidential Blvd, Suite 107
+1 512 969 6922
Filters
No reviews available
One location in Austin
Locations in Austin
7100 Burnet Rd.
+1 512 284 8495
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No reviews available
One location in Austin
Locations in Austin
Austin Bergstrom Intl Airport AUS
+1 512 969 6922
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No reviews available
2 locations in Austin
Locations in Austin
Please Go To Fox Counter, 3819 Presidential Blvd
+1 512 256 8460
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No reviews available
One location in Austin
Locations in Austin
115 Industrial Blvd
+1 512 842 9007
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No reviews available
One location in Austin
Locations in Austin
3600 Presidential Blvd Ste 107, Austin, Texas
+1 512 969 6922
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No reviews available
One location in Austin
Locations in Austin
7301 Metro Center Drive
+1 972 972 4193
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No reviews available
One location in Austin
Locations in Austin
Filters
No reviews available
One location in Austin
Locations in Austin
4701 Weidemar Lane
+1 512 987 8664
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No reviews available
One location in Austin
Locations in Austin
Austin airport
+1 844 435 8227
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No reviews available
One location in Austin
Locations in Austin
Austin Bergstrom Intl Airport AUS
+1 512 256 8460
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No reviews available
One location in Austin
Locations in Austin
Filters
No reviews available
One location in Austin
Locations in Austin
3819 Presidential Boulevard Austin Tx
+1 512 256 8460
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No reviews available
One location in Austin
Locations in Austin
4812 North I H 35
+1 512 452 1773
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No reviews available
One location in Austin
Locations in Austin
105 W Riverside Dr
+1 480 439 4079
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No reviews available
One location in Austin
Locations in Austin
Austin Airport. On-Airport. Austin-Bergstrom International Airport. 3819 Presidential Boulevard.
+1 512 256 8460
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No reviews available
One location in Austin
Locations in Austin
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No reviews available
Along with a 15 passenger van, rental companies in Austin offer 6 passenger vans and 7 passenger vans.
Pick-up location | Austin |
---|---|
Car types | Van, Minivan |
Rental locations | 84 |
Airport locations | 28 |