Air Europa, an airline headquartered in Mallorca, Spain, serves the US with flights to Europe from New York, Boston, Las Vegas, and Miami. Within Europe, Air Europa covers destinations in Europe, Asia, Africa, North America, and South America.
While I initially wasn’t familiar with the airline, a business class trip to Madrid several years ago helped me realize that they’re particularly convenient when flying to the Mediterranean, thanks to the airline’s strong presence there. This guide draws on my personal experiences of flying with Air Europa and covers everything from the airline’s fare classes and check-in procedures to its change and cancellation policies and loyalty program, SUMA.
Air Europa’s loyalty program, SUMA, allows flyers to earn and redeem miles for flights, upgrades, and other perks. If you are a frequent traveler I suggest checking the program in depth.
The program is free to join and features four distinct tiers: SUMA, SUMA Silver, SUMA Gold, and SUMA Platinum. The more miles you fly, the faster you’ll move up the tiers. As you accumulate more level miles, you’ll move up tiers and get to enjoy increasingly valuable benefits, such as bonus miles, priority boarding, and lounge access.
While SUMA Silver will get you perks like extra checked bags and priority boarding, it isn’t until you reach SUMA Gold that you’ll get premium benefits like access to Air Europa’s VIP lounges and priority baggage collection. If you frequently fly with SkyTeam partners, aim for SkyTeam Elite Plus membership, which will give you access to SUMA Gold.
Level miles can be earned through flights, credit card purchases, and partnering with retailers. I find that redeeming miles with Air Europa is easy – I can do so through their website when I book my flights, upgrade my seat, or shop for products from Air Europa partners.
What’s more, I didn’t have to wait as long as I thought I would to enjoy the benefits of the loyalty program. Air Europa makes achieving upper status a breeze compared to many other airlines. Of course, the more flights you take, the more level miles you will earn, but I still managed to rack mine up much quicker than expected.
Air Europa offers passengers several different fare classes and cabins, ranging from Economy and Premium to Business Class. In general, I prefer flying business class when I can, but with Air Europa I enjoy as well Economy Flex.
Economy, the most basic fare class, offers travelers a few different options. Economy Lite is the most basic ticket and allows for a carry-on and under-the-seat bag, with options to add additional checked bags. If you’re planning to get the Economy Lite fare and add checked bags, I advise you to do so online, as this option is cheaper than doing so later at the airport.
Economy Standard allows for one piece of checked luggage in addition to carry-on luggage. For those opting for an Economy fare, my personal preference is Economy Flex, which gives you the option to make changes to your ticket without penalty and allows you to apply for a refund for a small fee. It also lets you choose a preferred seat. I’ve found this flexibility to be invaluable on trips, so having that option available is the way to go.
With Business Cabin Standard, you can bring three bags: one under-the-seat bag and two checked bags. One perk I love with this fare is that Wi-Fi access is also included, which is perfect for those like me who need to get work done during the flight.
Business Cabin flyers also get VIP access to Air Europa’s VIP Room and fast-track lines to the aircraft. Opting for Business Cabin Flex gives you all the same features, but with the added ability to get a full refund if you cancel before your flight.
Air Europa offers changes and cancellations for a small fee, with the price depending on whether you are flying short or long haul, while refunds are only available for those purchasing Flex tickets, even at the business class level. This is another reason I tend to go for one of the Flex options when booking.
Economy Flex and Premium Flex passengers will incur a small fee for requesting a refund, while Business Flex offers a refund before your flight at no additional cost. As a travel writer, I’m always hopping on and off planes, and plans can often change at a moment’s notice, so Flex fares are the only way to have peace of mind when preparing for a trip.
Air Europa offers check-in via their mobile app or at kiosks in the airport terminal.
You can check into an Air Europa flight up to 48 hours before departure, except for those flying to the US, where check-in opens 24 hours in advance. Keep in mind that online check-in is not available for passengers who have special requirements, unaccompanied children, passengers traveling with animals in the cabin, or flights operated by other companies.
Air Europa offers a comfortable in-flight experience with plenty of onboard entertainment, including the ability to watch in-flight movies on your mobile device. This has been a life-saver for me on longer flights. Pro tip: always make sure your device is fully charged before boarding. Investing in a power bank can be a game-changer in this regard.
Seats onboard vary in size depending on fare class, with economy and premium seats offering standard sizing with adjustable headrests and built-in entertainment. For more legroom, you can opt for an XL seat with an extended pitch to relax during longer flights. Meanwhile, business class offers the most spacious seats, with plenty of room to stretch out during a flight.
In my experience, spending the extra money and upgrading to an XL seat can help make your flight much more enjoyable, thanks to the added legroom. I also like Air Europa’s system that allows you to bid on seat upgrades, when available, meaning you can potentially score a business class seat for a reduced price.
All passengers have access to speedy Wi-Fi while onboard, with packages available to suit all needs during your flight. I usually have to do some work while traveling, so having fast and reliable Wi-Fi is a must. Air Europa certainly delivers on that.
Two meal services for premium and business fares are served during the flight, with a selection of wines. Meals are also provided for those flying in economy on transatlantic flights. If you have special dietary needs, a variety of special meals are available, including diabetic, gluten-free, low salt, low calorie, lactose-free, and vegan or vegetarian options. For those traveling with small children, the airline also offers kids’ meals.
Air Europa is a member of SkyTeam, which allows you to share loyalty benefits with other SkyTeam partners like Delta or Air France-KLM. Being a Delta loyalist myself, this partnership enables me to earn Delta SkyMiles while flying Air Europa, making Air Europa one of my top choices when traveling to Spain.
If you’re like me and love traveling with your pet, you’ll be happy to know that Air Europa allows dogs and cats onboard their cabins without the need to stick them down in the cargo hold (something I definitely don’t want to do). It’s worth noting, however, that they are not permitted in business class cabins.
A few things to take into account for those looking to bring their pet into the cabin: pets cannot weigh more than 22 pounds (including their carrier), must be at least three months old, must be vaccinated, and cannot travel in an emergency seat. Luckily, my Pekingese met all these requirements. With many airlines making it harder to fly with dogs, Air Europa’s more lenient policy is very welcome.
This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.
Low season | January |
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High season | December |
Cheapest flight | $46 |
Flight # | Departure Airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
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9118 | Madrid (MAD) | Santa Cruz de Tenerife (TFN) | 2h 55m | • | • | • | • | • | • | • |
6072 | Palma de Mallorca (PMI) | Barcelona (BCN) | 0h 50m | • | • | • | • | • | • | • |
41 | Madrid (MAD) | Buenos Aires (EZE) | 12h 55m | • | • | • | • | • | • | • |
6073 | Barcelona (BCN) | Palma de Mallorca (PMI) | 0h 45m | • | • | • | • | • | • | • |
57 | Madrid (MAD) | Sao Paulo (GRU) | 10h 35m | • | • | • | • | • | • | • |
175 | Madrid (MAD) | Lima (LIM) | 12h 5m | • | • | • | • | • | • | • |
9045 | Santa Cruz de Tenerife (TFN) | Madrid (MAD) | 2h 45m | • | • | • | • | • | • | • |
176 | Lima (LIM) | Madrid (MAD) | 11h 35m | • | • | • | • | • | • | • |
193 | Madrid (MAD) | Bogotá (BOG) | 10h 20m | • | • | • | • | • | • | • |
58 | Sao Paulo (GRU) | Madrid (MAD) | 10h 10m | • | • | • | • | • | • | • |
194 | Bogotá (BOG) | Madrid (MAD) | 9h 35m | • | • | • | • | • | • | • |
199 | Madrid (MAD) | Medellín (MDE) | 10h 30m | • | • | • | • | • | • | |
198 | Medellín (MDE) | Madrid (MAD) | 9h 30m | • | • | • | • | • | • | |
7007 | Santa Cruz de Tenerife (TFN) | Bilbao (BIO) | 3h 10m | • | • | • | ||||
7008 | Bilbao (BIO) | Santa Cruz de Tenerife (TFN) | 3h 5m | • | • | • | ||||
1065 | Madrid (MAD) | Milan (MXP) | 2h 10m | • | • | • | • | • | • | • |
39 | Quito (UIO) | Guayaquil (GYE) | 0h 50m | • | • | • | • | • | ||
40 | Guayaquil (GYE) | Madrid (MAD) | 10h 45m | • | • | • | • | • | ||
39 | Madrid (MAD) | Quito (UIO) | 10h 40m | • | • | • | • | • | ||
1015 | Madrid (MAD) | London (LGW) | 2h 25m | • | • | • | • | • | • | • |
1029 | Madrid (MAD) | Paris (ORY) | 1h 55m | • | • | • | • | • | • | • |
1016 | London (LGW) | Madrid (MAD) | 2h 30m | • | • | • | • | • | • | • |
16 | San Pedro Sula (SAP) | Madrid (MAD) | 9h 55m | • | ||||||
4063 | Madrid (MAD) | Valencia (VLC) | 1h 0m | • | • | • | • | • | • | • |
4008 | Valencia (VLC) | Palma de Mallorca (PMI) | 0h 55m | • | • | • | • | • | • | • |
1040 | Rome (FCO) | Madrid (MAD) | 2h 35m | • | • | • | • | • | • | • |
1062 | Milan (MXP) | Madrid (MAD) | 2h 20m | • | • | • | • | • | • | • |
1043 | Madrid (MAD) | Rome (FCO) | 2h 25m | • | • | • | • | • | • | • |
4007 | Palma de Mallorca (PMI) | Valencia (VLC) | 0h 55m | • | • | • | • | • | • | |
1083 | Madrid (MAD) | Venice (VCE) | 2h 30m | • | • | • | • | • | • | |
1084 | Venice (VCE) | Madrid (MAD) | 2h 40m | • | • | • | • | • | • | |
1222 | Paris (ORY) | Madrid (MAD) | 2h 0m | • | • | • | • | • | • | |
23 | Madrid (MAD) | Asuncion (ASU) | 11h 45m | • | • | • | ||||
9172 | Madrid (MAD) | Las Palmas de Gran Canaria (LPA) | 2h 55m | • | • | • | • | • | • | |
1155 | Madrid (MAD) | Lisbon (LIS) | 1h 20m | • | • | • | • | • | • | |
6066 | Palma de Mallorca (PMI) | Madrid (MAD) | 1h 25m | • | • | • | • | • | • | |
6097 | Madrid (MAD) | Palma de Mallorca (PMI) | 1h 20m | • | • | • | • | • | • | |
9018 | Las Palmas de Gran Canaria (LPA) | Madrid (MAD) | 2h 45m | • | • | • | • | |||
1156 | Lisbon (LIS) | Madrid (MAD) | 1h 15m | • | • | • | • | • | • | |
88 | Santo Domingo (SDQ) | Madrid (MAD) | 8h 5m | • | • | • | • | • | • | |
89 | Madrid (MAD) | Santo Domingo (SDQ) | 9h 0m | • | • | • | • | • | • | |
7161 | Madrid (MAD) | Bilbao (BIO) | 1h 0m | • | • | • | • | • | • | |
7156 | Bilbao (BIO) | Madrid (MAD) | 1h 5m | • | • | • | • | • | • | |
42 | Buenos Aires (EZE) | Madrid (MAD) | 11h 55m | • | • | • | • | • | ||
6024 | Ibiza (IBZ) | Madrid (MAD) | 1h 15m | • | • | • | • | • | • | |
55 | Madrid (MAD) | Panama City (PTY) | 10h 35m | • | • | • | • | • | • | |
56 | Panama City (PTY) | Madrid (MAD) | 9h 35m | • | • | • | • | • | • | |
6025 | Madrid (MAD) | Ibiza (IBZ) | 1h 15m | • | • | • | • | • | • | |
4060 | Valencia (VLC) | Madrid (MAD) | 1h 5m | • | • | • | • | • | • | |
1147 | Madrid (MAD) | Porto (OPO) | 1h 15m | • | • | • | • | • | ||
1517 | Madrid (MAD) | Munich (MUC) | 2h 40m | • | • | • | • | • | • | |
1518 | Munich (MUC) | Madrid (MAD) | 2h 45m | • | • | • | • | • | • | |
7708 | Barcelona (BCN) | Madrid (MAD) | 1h 30m | • | • | • | • | • | ||
7238 | A Coruña (LCG) | Madrid (MAD) | 1h 10m | • | • | • | • | • | • | |
7237 | Madrid (MAD) | A Coruña (LCG) | 1h 10m | • | • | • | • | • | • | |
7701 | Madrid (MAD) | Barcelona (BCN) | 1h 25m | • | • | • | • | |||
1302 | Tel Aviv (TLV) | Madrid (MAD) | 5h 25m | • | • | • | • | • | ||
1301 | Madrid (MAD) | Tel Aviv (TLV) | 4h 45m | • | • | • | • | • | ||
5035 | Madrid (MAD) | Málaga (AGP) | 1h 10m | • | • | • | • | • | • | |
24 | Asuncion (ASU) | Madrid (MAD) | 11h 5m | • | • | • | ||||
1672 | Zurich (ZRH) | Madrid (MAD) | 2h 25m | • | • | • | • | • | • | |
1671 | Madrid (MAD) | Zurich (ZRH) | 2h 20m | • | • | • | • | • | • | |
1144 | Porto (OPO) | Madrid (MAD) | 1h 10m | • | • | • | • | |||
1173 | Madrid (MAD) | Brussels (BRU) | 2h 30m | • | • | • | • | • | ||
1174 | Brussels (BRU) | Madrid (MAD) | 2h 30m | • | • | • | • | • | ||
1091 | Madrid (MAD) | Amsterdam (AMS) | 2h 35m | • | • | • | • | • | ||
97 | Madrid (MAD) | Miami (MIA) | 10h 0m | • | • | • | • | • | • | |
98 | Miami (MIA) | Madrid (MAD) | 8h 20m | • | • | • | • | • | • | |
1098 | Amsterdam (AMS) | Madrid (MAD) | 2h 40m | • | • | • | • | • | ||
4050 | Alicante (ALC) | Madrid (MAD) | 1h 10m | • | • | • | • | • | ||
4047 | Madrid (MAD) | Alicante (ALC) | 1h 5m | • | • | • | • | • | ||
4026 | Palma de Mallorca (PMI) | Alicante (ALC) | 1h 0m | • | • | • | • | • | ||
4027 | Alicante (ALC) | Palma de Mallorca (PMI) | 0h 55m | • | • | • | • | • | ||
45 | Madrid (MAD) | Montevideo (MVD) | 12h 40m | • | • | • | ||||
92 | New York (JFK) | Madrid (MAD) | 7h 5m | • | • | • | • | |||
1509 | Madrid (MAD) | Frankfurt am Main (FRA) | 2h 40m | • | • | • | ||||
1506 | Frankfurt am Main (FRA) | Madrid (MAD) | 2h 50m | • | • | • | ||||
63 | Madrid (MAD) | Cancún (CUN) | 11h 5m | • | • | |||||
64 | Cancún (CUN) | Madrid (MAD) | 9h 0m | • | • | |||||
26 | Santa Cruz de la Sierra (VVI) | Madrid (MAD) | 10h 40m | • | • | |||||
122 | Cordoba (COR) | Madrid (MAD) | 12h 0m | • | • | |||||
84 | Salvador (SSA) | Madrid (MAD) | 8h 30m | • | ||||||
83 | Madrid (MAD) | Salvador (SSA) | 9h 5m | • | ||||||
52 | Havana (HAV) | Madrid (MAD) | 8h 55m | • | • | • | • | |||
72 | Caracas (CCS) | Madrid (MAD) | 8h 25m | • | • | |||||
71 | Madrid (MAD) | Caracas (CCS) | 9h 25m | • | • | |||||
51 | Madrid (MAD) | Havana (HAV) | 10h 15m | • | • | • | • | |||
25 | Madrid (MAD) | Santa Cruz de la Sierra (VVI) | 11h 20m | • | • | |||||
5050 | Málaga (AGP) | Madrid (MAD) | 1h 15m | • | • | • | • | |||
15 | Madrid (MAD) | San Pedro Sula (SAP) | 11h 40m | • |
Air Europa is a Spanish airline that controls operations out of its primary base in Madrid. The majority of the fleet is stored and serviced in Madrid. Targeting vacationers who travel to the south of Spain for the warm weather and pristine beaches, the airline flies to the remote Balearic and Canary Islands. Flights are available to more than 25 countries, with some of the key services being the long-haul flights to South America and North America.
Joining the SkyTeam alliance in 2007, the carrier has offered more connecting flights and departure times than before. Some of the major airlines that it partners with as part of the alliance are China Airlines, Delta Air Lines, Air France and Korean Air. There is also Air Europa Express, which operates as a regional subsidiary, concentrating on domestic flights within Spain.
Passengers can stream content from personal devices, such as mobile phones and tablets, directly onto the entertainment screens provided. To do so, you must download the Air Europa On the Air app before your flight. Specialized menus, free from the 14 major food allergens (nuts, cereals, eggs, milk and fish, among others), are available on all transatlantic flights.
A combination of Airbus and Boeing planes are used by Air Europa. The majority of the fleet are wide body twin jets, such as the Boeing 787 series. Several of the aircraft are painted in the dark grey SkyTeam alliance design, while there is a special Boeing 737 that pays tribute to the Iguazú Falls in Argentina.
IATA Code | UX |
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Routes | 115 |
Top route | Madrid to Barcelona-El Prat Airport |
Airports served | 51 |
Top airport | Madrid Barajas |