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2 locations in Washington Heights
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Reviews
10.0 Wonderful
Jan 2022
2.0 Poor
Nov 2021
2.0 Poor
Nov 2021
6.0 Okay
Nov 2021
2.0 Poor
Apr 2021
Pros:
the car was cleanCons:
the sale of the insurance was a fraud10.0 Wonderful
Apr 2021
Pros:
Staff was courteous and direct about additional charges and rental rules. Check-in/drop-off were both quick and easy exchanges.Cons:
Price is always a factor and while I do feel we got a lot for our dollar, and appreciate the unexpected (free) car upgrade we got, I think the company overall can continue to make rentals more affordable - especially for within-state travel.One location in Washington Heights
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Reviews
9.2 Wonderful
May 2020
Pros:
FAST AND COURTEOUS SERVICECons:
LOWER THE PRICE OF THE DAILY INSURANCE--ITS TOO HIGH CONSIDERING THE PRICE WITHOUT IT IS HIGH ALREADY7.6 Good
Apr 2020
Pros:
I would like a car is clean And same size & same model (or near the photo) were shown on the app. Tnx for your petition8.0 Very good
Jun 2017
Pros:
I rented the car for a weekend, they were closed on Sunday but I could leave the key in a key box. the stuff is friendly.Cons:
they asked me for a passport (never happened to me before) and I didn't have it with me. Finally I showed a copy by internet (I had it on my drop box) and I could rent the car!!!10.0 Wonderful
Oct 2016
Pros:
The customer service, the car, and the location - just hop a jitney from the bus terminal and you're there!8.4 Very good
Oct 2016
Pros:
Everything was Very Good. Plus an upgrade because my type was not available. So Excellent on car and value, and Very Good service from the office staff.8.0 Very good
Aug 2016
Pros:
This location is easy to get to from Manhattan and their prices were good. You can return at any time of dayCons:
The car I got had the engine light on and was asking for an oil change. Had no issues though.One location in Washington Heights
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Reviews
5.6 Fair
Nov 2019
Pros:
YesCons:
I was Very Disappointed with the hidden charges that was charged to my credit card when I turned the car in. I'm going to contact Avis to dispute these charges tomorrow and find out why I wasn't informed of these hidden charges when I picked up the car.4.4 Mediocre
Jul 2018
Pros:
The car was cheaper at this location that the ones closer to my home.Cons:
The staff didn't inform me that they were going to close early on the day that I was returning the car. I asked them what time they normally close on Sundays. They told me the closing time, and I told them I would be returning the car by that time on Sunday, even though my rental ended on Monday morning. This was because I didn't want to pay for parking overnight and then have to come and drop off the car on Monday morning (a 90 minute round trip for me). When I arrived on Sunday before the appointed hour (15 minutes before closing time) they had been locked up and closed for hours. (I called the national Avis hotline, and they told me that the Sunday closing time was early on that day because of the Memorial Day holiday the next day. WTF!2.8 Poor
Aug 2017
Pros:
It got us home safe.Cons:
Junkie Toyota Corolla.8.4 Very good
Mar 2017
Pros:
Price, customer serviceCons:
Car not available when I had it booked, had to wait for return7.6 Good
Nov 2016
Pros:
Good car Selection and very friendly staffCons:
Drop fee for another Office is too much, makes it very difficult to do one way trips9.6 Wonderful
Jul 2016
Pros:
hard to find location accessOne location in Washington Heights
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Reviews
4.4 Mediocre
Sep 2016
Pros:
The location is close to upper manhattan and therefore less expensive than a manhattan rental.Cons:
no mention if overnight key drop (there's none at that location), and attempted to call multiple times with no answer and no voice recording nor was the call forwarded to the general number. with no information on the website as to Labor Day hours. the customer service representative told me I was wrong and was not helpful. I could go on ...8.8 Very good
Jul 2016
Pros:
The vehicle was upgraded for free after my standard size vehicle wasn't available.Cons:
The inside of the windshield was very filmy and I had to thoroughly clean it myself to drive safely. I found a beer bottle under the drivers seat and empty soda bottle rolling around under the passenger seat. The exterior of the vehicle was spotless but these "leftovers" from the previous rental were concerning.2.0 Poor
Jun 2022
8.0 Very good
Dec 2021
1.9 Poor
Sep 2021
One location in Washington Heights
2 locations in Washington Heights
One location in Washington Heights
Yes. Based on our information, ACE in Randalls and Wards Islands is the cheapest car rental location in New York. It is located at 124-10 S Conduit Avenue.
Based on ratings and reviews from real users on KAYAK, the best car rental company in Washington Heights is HERTZ (5.9, 55 reviews).
Take a look at our extensive car rental location map to find the best rental cars near you.