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2 locations in Seminole
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Reviews
10.0 Wonderful
Anonymous, Nov 2023
Supplier choice
10.0 Wonderful
Anonymous, Jan 2021
Pros:
The staff was very friendly and pickup and dropoff were very easy!Cons:
The Hertz office location needs better signage, including directional signage. It is in the back of a large car dealership and repair facility, and while there is a small Hertz sign under the dealership sign once you get in the parking lot you have no idea how to find it. I had to go into the dealership and ask and I still drive around for several minutes before I found it.2.0 Poor
Anonymous, Nov 2019
Cons:
We didn’t even get to pick up the rental car and were left scrounging for a car to fit 7 at the last minute. We visited the location on the Tuesday before pick up to insure it’ll be a smooth pickup because the vehicle was paid with my credit card but was registered under my boyfriends name. They guy working at Hertz at that time said it would be no problem, I did not need to be present, my boyfriend just needed to fill out a couple of papers on the day of pick up and all set to go. Well Saturday comes around and my boyfriend goes to pick up the car with my credit card in hand just in case they ask for it, and they wouldn’t allow him to pick up the car without me present. The guy who was there Tuesday was denying the fact we were ever there or ever even spoke to him. They wanted me to meet my boyfriend at Hertz, meanwhile I was at work for a 12 hr shift as a cardiac stroke nurse, hence the reason my boyfriend was registered to pick it up. Because I couldn’t make it there, the only option was for my boyfriend to redo the reservation under his name and pay with his card, however, Hertz wouldn’t price match and it would’ve been $250 more than we were paying. Overall terrible experience. If there policy is that the payment and the registration need to be under the same name, then they shouldn’t allow people to book it otherwise. And they definitely shouldn’t have there employees say it would be no issue when we checked ahead of time that it would be a smooth process.One location in Seminole
3 locations in Seminole
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Reviews
10.0 Wonderful
Anonymous, Jun 2024
Minivan
10.0 Wonderful
Anonymous, Dec 2023
Pickup truck
2.0 Poor
Anonymous, Nov 2020
Pros:
Staff was friendly but told me at the last minute to go elsewhere because they did not have the vehicle i reserved.Cons:
They could have found the vehicle i had requested and told me where to go. Offered an upgrade on an available vehicle as opposed to a downgrade. Possibly vouchers or discount for next rental?5.6 Fair
Anonymous, Oct 2020
Pros:
The staff was friendly and pick up was quick.Cons:
The car smelled like smoke and no other car was available.6.4 Okay
Anonymous, Nov 2019
Pros:
Car was as expected.Cons:
Staff very indifferent. Took 50 mins to get car. Overheard staff checking someone in and deliberately neglect to tell them of added cost on request. Customer upset when total came and called out staff2 locations in Seminole
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Reviews
10.0 Wonderful
Anonymous, Apr 2021
Cons:
Everything was good9.2 Wonderful
Elijah, Jul 2020
Pros:
The car was a beautiful brand new 2020 model. The interior was sparkling clean and the exterior only had a few chipped paint spots. The car drove smoothly and fit my wife and I’s need.Cons:
The staff at the pickup location was rude. Was not friendly and could’ve made the process of checking in for the car for enjoyable and less stressful.8.8 Very good
Anonymous, Jul 2020
Pros:
Staff was abrupt, but during the pandemic that was appreciated.Cons:
Not sure how well the car's interior was sanitized .2.8 Poor
Alan, May 2020
Pros:
Bad staff, bad cleaning, bad chargeCons:
Attention!! The priced supposed to be one but the final charge was 4x more2.0 Poor
Kamari, Oct 2019
Pros:
Worst experience with a rental company I have ever had. Was not able to retrieve my rental car because even though I had a reservation they decided to give my car away. Missed my best friends wedding because surrounding car rental companies were too expensive to buy the day of. Could have figured out a different option had I known my reservation would not be honored.Cons:
Worst customer service.2 locations in Seminole
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Reviews
2.0 Poor
Anonymous, Jun 2024
Pickup truck
6.0 Okay
Anonymous, Oct 2023
Minivan
10.0 Wonderful
Anonymous, Oct 2022
2.0 Poor
Anonymous, Feb 2021
Pros:
NothingCons:
We Ubered there to pick up the car and there was no one there. We wasted time and money.10.0 Wonderful
Anonymous, Mar 2020
Pros:
It was easy and less expensiveCons:
NothingPick-up location | Seminole |
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Car types | Van |
Rental locations | 1 |
Airport locations | 0 |