Low season | January |
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High season | December |
Cheapest flight | $290 |
Coach seating is debilitating, neither my husband or I can walk the following day
Coach seating is debilitating, neither my husband or I can walk the following day
Was unsure of this flight due to high winds in CVG from Hurricane Helene. Crew did a great job of getting us to CVG safely.
Delay getting into gate in ATL caused delay in bags when getting to BWI, disrupting evening plans with family.
Flights were terribly delayed. I was at At,anta Airport for over 4 hours waiting for my connection.
Terrible flight Delayed for over an hour without a reason Told all over head storage was full. It was not. Made to check our bags. What a terrible experience. Fly American.
Flight was canceled so it was not a great experience. Boarded, then deboarded. Delayed, boarded a new plane then deboarded the 2nd plane and flight was canceled. Then booked a fight to Rome and took a train to Venice the next day. Lost an entire day +
Your crew could maybe answer the call bell at least one of the times I pressed it. I pressed it first time with 2.5 hours left in our flight bc my partner was hungry and wanted a sandwich. We finally got the sandwich with 40 mins left in the flight.
Delta crushed it. Flight attendant in first was attentive and just never stopped. Honestly one of the best domestic flights I’ve been on.
5-hour delay due to storms in Tanoa and airspace restricted by Miami traffic controllers.
A regional sized plane was used for a cross country flight with no overhead bin space. I had to "pink check" my laptop and my medications. I was NOT pleased!!!!
better announcing at the gate prior to boarding and better organization of various gps
This time, I traveled in the economy, and it was surprisingly better than the eco-premium (food, comfort, and crew were noticeably worse in premium!)
Lots of water brought around by staff which is very important to stay hydrated on a long flight. There provided swiss chocolate icecream! The attention to detail is obvious. They really want to make their passengers entertained and comfortable.
overall the flight was good and we were happy they waited for us. However, our luggage didn t make it and this caused us a lot of problems.
This was an upgrade to business class and really enjoyed the experience. Much better than my earlier flight and thank you.
It was a pleasant experience accept temperature in the plane It was extremely cold in the airplane that I was shivering I got sick because of the extreme cold temperature on my flight
Crew was wonderful, snacks were so good and quite a variety for free, food was mediocre, big selection of movies and they kept lavatories pretty clean throughout the flight
It was unclear that additional passport control was needed before boarding. The seats were cramped and uncomfortable even for small persons. The arm rests were unable to be lifted completely out of the way and the media controls cut-out made them uncomfortable to lean on. One audio channel was not working on one of our seats.
Flight was very full and we had to checkin our carry on. Stuff however promised us that our luggage will be the first one to come out and it did
Great food - movie selection was good. Plane was a few minutes late but got to destination on time.
Flight was 3 1/2 hour delayed with no credit or meal vouchers
Smoothly flight, pleasant flight attendants. I wish there were better food choices.
As usual, United scheduling is completely misleading. A 54-minute layover at O’Hare is too short to make a lot of connections, especially since the flight landed “on time” but had to wait on the taxiway 15 minutes for a gate to open up. Then it takes another 10 minutes to exit the plane before one can run to another concourse to catch a connecting flight.
The incoming flight was delayed so boarding didn’t happen on time. Upon landing in Munich, we couldn't pull up to a gate so we had to disembark on the tarmac and be bussed to the main terminal. This caused a mad rush for me and others who were making connecting flights to get to our new gates, and my bag didn’t get over to the new plane in time.
My connecting gate in .Chicago was across the aisle from my arriving gate. Otherwise I would not have made my connection. So that was very fortunate.
I flew basic economy, so it was what I expected. Crew was nice though, and flight was quick. Would recommend for flights under 6 hours, otherwise would upgrade to something with more leg room.
We were traveling as a family of 5 and they refused to seat us together. There were entire rows open, and my 13 year old daughter had to sit alone. Ridiculous!
Ability to watch movies.No earbud sound system.Marginal beverage service.Unexplained late take off resulting in VERY tight connection in LA which proved maximally stressful.
Ability to watch movies.No earbud sound system.Marginal beverage service.
Great, my mom's flight was cancelled last min and the next day was my wedding day. The customer service and the desk at the airport did everything possible to get my mom on the soonest flight and she could make it to my wedding. Thank you
I had a TERRIBLE experience with the AA crew. I believe it was disability-related. It’s unlikely I will fly AA again.
Free WiFi and movies were not free - everything required signing up for future billing. Boston bound crew were very courteous and gracious.
Flight from Miami to Tampa was canceled on sudden notice. No alternatives were offered except next day's flight in the evening.
This is a new route from Philadelphia to Naples. It was sold out. The team on board was excellent. I’ve flown this route twice this year and the flight has been excellent. I hope American keeps the route.
I was not given the option to get on a different flight even though I was going to miss my connection due to weather delays (I did). When I called early in the morning, they said it wasn't delayed long enough; though I knew it would be by the time it was time for the flight ... it was and by that time it was too late. I wasn't given the option to pre-board with my toddler, and the food service was less than normal due to delays .... at least that's what the crew said.
Delayed by over 4 hrs, missed all international connections. Horrible customer service.
Gate check in of luggage was smooth at DCA and luggage came out fast in IND.
Our flight was delayed by 18 hours. Poor accommodations made and no apology.
The boarding process and flight were great. However, I waited about 40 minutes for my luggage. It did not come up on the designated belt. Instead, everyone’s bags were on a cart. Not sure what the issue was, but we were not informed until another passenger went looking for her bags and found them.
All four American Airlines flights I took in last seven days were delayed. Caused me loads of problems, missed meetings, loss of time and money.
the old seats really need to go. they are not comfortable and outdated by many years. I waited over 40 minutes for my bag, unacceptable!
The flight from Porto was delayed by 3 hours. Arrived in the US late at night. Exhausted from all the waiting. And staff did not communicate well with customers.
I appreciated the on-board entertainment options. The meals served were not very good, in my opinion.
Lost luggage l try contact the airline no answer FILE REFERENCE# CHQBA10196/14 SEP24/ 1043 YEE JAMES FLIGHT/DATE - BA202/13SEP/BA666/14SEP NUMBER OF BAG - 1 TICKET NUMBER- BA219096982 COLOR/ TYPE - BLACK DUFFEL/ SPORT BAG TAG NUMBER - BA401690/
Flights were in time, everything was organized, food was really good!
Excellent service smooth flight f or the most part food was right now.I'm expectedly good.
No entertainment system, but it is a short flight so that is not a big deal.
The flight was cancelled on the day of departure (do not know if it was my connecting flight from Geneva on British Airways, or the flight from London to Boston, as no explanation was provided). I was rerouted through Paris on Air France, and then the flight from Paris to Boston on Air France was cancelled due to aircraft problems. Terrible travel experience so far. Current routing takes me to Detroit on Air France, then to Boston on Delta. May never see my checked luggage again. We will see.
Plane delayed several times due to mechanical issues. Plane not very clean and crew not very friendly.
My baggage never arrived .. its day 4 and still waiting.. on top of that the idiots gave my luggage to fedex who dont deliver on sat/sun and i am waiting on my medicines .. hopeless ground staff using mediocre logic to show urgency of luggage delivery