Low season | August |
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High season | December |
Seats small and uncomfortable (too firm). Boarding process is queue to queue. Food unexciting - and they run out of options very quickly.
Seats small and uncomfortable (too firm). Boarding process is queue to queue. Food unexciting - and they run out of options very quickly.
the old seats really need to go. they are not comfortable and outdated by many years. I waited over 40 minutes for my bag, unacceptable!
We didn’t flight with British Airways because the flight was cancelled at the last minute .
I wasn't able to request a special meal on the on line check in. I informed the cabin crew and they went out of their way to find foods I could eat. I am very grateful.
Flights were in time, everything was organized, food was really good!
The second leg of my flight unexpectedly got canceled. I was stuck at the airport for the whole day and instead of flying out that morning I flew out in the evening. For some of my fellow passengers it was the second cancellation and their original flight was supposed to go out the day before. There was no reason given though getting rebooked was quick even though I would have preferred if I would have been on one of the earlier flights that day. Compensation was a £10 voucher for some food at the airport. I eventually arrived without further incident but but due to the cancellation, it was one of my more frustrating travels of my life.
Horrible. I bought a flight with British airlines from Amsterdam to Orlando via London. Less than a day they changed my flight to London so I had to fly to London city airport and then find my way to Gatwick for my connecting flight. It was very costly
Staff was engaging and helpful. Loved the experience and would definitely recommend them to my friends and family
The flight was cancelled on the day of departure (do not know if it was my connecting flight from Geneva on British Airways, or the flight from London to Boston, as no explanation was provided). I was rerouted through Paris on Air France, and then the flight from Paris to Boston on Air France was cancelled due to aircraft problems. Terrible travel experience so far. Current routing takes me to Detroit on Air France, then to Boston on Delta. May never see my checked luggage again. We will see.
Plane delayed several times due to mechanical issues. Plane not very clean and crew not very friendly.