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Absolutely horrible. The fight member crew or not very friendly and the food was horrible.

It would be better if flight crew can clearly communicate in english. But they are kind and accommodating. Food is good, especially the sandwiches on the self-serving snack trays. They are better than the ones served. Boarding was organized.

So far one of the good one , whenever I go to Korea , I always use Korean airline .

They had the same movie choice as my previous flight, not much of a choice, movies were not up to date, music was uninteresting. Other than sitting on the ground for 40 minutes after boarding the plane, with pilot telling us that they couldn't load the plane because of rain, (bullshit) We finally got into Bangkok of course 40 minutes late.

They could have had more up to date movies/better choice of music.

They texted me my gate number and then they texted me again it’s now boarding but in different gate, and the gate was so far from the gate they texted me earlier. I have to run just to get to my flight. They always do that.

Food tasted pretty good. Boarding was very smooth and efficient, compared to all other airlines I’ve been on. I have flown EVA, Cathay, Asiana, British Airways, and many USA brands. Cabin attendants were also efficient and professional.

The flight crews were extremely professional helpful and courteous. Departure and arrival times were accurate. No delay. Thanks

The flight crews were extremely professional, helpful, and courteous. Departure and arrival times were accurate. No delay. I will use K airline again. Thanks

We were seated at the back and that was very uncomfortable for me with the turbulence we experienced on our way to Chicago.

I think the business class service has declined as compared to how it was years ago. I am not a fan of the hello kitty graphics. Boarding was long and not well organized. The lounge in Taipei was not very good, the food was very poor. Did not live up to many international business class lounges.

Boarding was good. It will be nice to have beer anytime. I asked for a beer at tea time & I was refused. Quite disappointed

It was a good flight. I would highly recommend it to family and friends.

Food was ok. Could have been better. Entertainment was limited, especially for kids.

Their announcement was not quite clear in Chinese. The rest is pretty good.

The type of the food requested (Asian vegetarian) was not properly met with. They have very limited snack items that may compensate for the main meals.

Everything was excellent service was good.Only one problem my trip san francisco to tapie was good but the Taipe to HongKong we change gate 3times a lot of walking n everyone has to rush around from gate to gate.By the time to board our flight i felt soo sick from running from one gate to another.That was the only problem i face

The quality of the food is pretty good. Thank you, EVA Air.

Eva Air's Business Class is pretty decent. With the given price, I think that the food can be better.

Pleasant crew. Very long flight, a bit uncomfortable at times being seated, but not too bad.

I was really impressed with the experience it was my first trip overseas. Nice staff

Customer service was exceptional. I heard it wasn’t a great airline, my opinion has changed after flying with them

I was amazed at how clean Cathay Pacific planes were compared to our US domestic airlines. Everything was great all but the food service I was just okay with. Shorter flights with other airlines usually provided more meals and snacks that I have been on. Almost a 16 hour flight just two meals and no snacks with Cathay Pacific. Even ran out of what I wanted for one of them. Other than that top notch!

Cathay was not the problem. The problem was the customer service from Kayak/Underprice. Will never book through Kayak again.

Cathay flight was fine, Amsterdam airport was a nightmare, spent way too much time walking to our next connection, no travelators.

As a solo traveller, I always prefer to have an aisle seat, but the flight was so full, there weren’t any available. I understand that the seatbelt sign sometimes has to go on if turbulence is anticipated but after the second food service, it was on continuously for about an hour and a half and there didn’t seem to be any turbulence at all! With seats reclined, my fellow passenger in the aisle seat asleep and the seatbelt sign on I felt very trapped, extremely uncomfortable and in desperate need of the bathroom. The positives were that the staff were very friendly, the entertainment was great and we actually took off on time and arrived in HKG earlier than expected.

Not good. Small seats. Not enough food that customers wanted. No special requests were given that i could see. Slow response from flight attendants

Bathroom was not cleaned as often as other airlines does. It was gross for a less than full flight capacity.

From BOS to HK, the crew had pushed me to choose the pasta for meal multiple times. It was a bad experience. Without this, everything was good.

Cathay Pacific handle my plane delay very well. I will book with Cathay Pacific again in the future trips.

The internet was not working during the 10 hour. This situation was known by the cabin crew before the flight. If so, information should be given to passangers. Some people should work during the flight.

You need to weight all bags together because we were 2 and we allowed 4 bags plus hand carry and personal items. We trying to saved bag like we put our stuff in 3 bags so we don’t have to carry more bags and airline also save space time less bags less work. We had only 1.6 kg over and we requested crew he said it’s airline policy that you need separate bag that’s ruined our mod and carry that suit in our hand in plastic bag he didn’t understand that we have less bags that make sense if we brought over luggage then it’s problem. I think if you guys change your policy and weight all together that will be good

Unfortunately internet was down and they couldn’t fix it in a time I needed it so urgent to stay in touch with work

Better than other airlines but still not at the top with other airlines that you pay the same price and services and customer service are much more well performed with care and attention to the customer. Still a long way to go. Some of the flight attendants are speaking English like they translate direct from Turkish. They need to improve the customer service for a global travel.

Boarding at Istanbul airport is pretty good. The seats on the A319 are easily the smallest and tightest I’ve ever flown. I’m 1,82m and knees firmly against seat in front of me, as upright in seat as I could get. Very uncomfortable

Customer service is very bad. They don’t understand English or Arabic which made it very hard to communicate with them. Also when calling to discuss any issue with ticket reservation they hang the phone on you even when speaking to the manager. I will not fly Turkish airlines and I will not recommend to family and friends

Food could have been hotter. More padding needed in economy seats

Temperature in plane in both segments was warm. Otherwise, great experience

First was canceled no compensation second day was delayed Worst airline I have ever seen

The flight encountered weather turbulences and it was scary at times but the pilot was outstanding! The food is outstanding! The crew was great. Only thing is the flight path map could be better (Reference: Emirates) Also would be nice to have more choice of soft drinks during the flight since it is a long flight. If the crews coming around with water instead of us going to the crew area asking.

Flight left on time landed early, Crew was great , never an easy job. Bags arrived in a timely manner . Good job all in all.

Food was great. Hot meals. Entertainment- not so good. They only showed one tv filipino series with only 3 episodes for a 14 hour flight.

Ground and flight crew very courteous and professional. Seats are just ok. Entertainment could be upgraded with newer movies. Food was not good at all.

Food was satisfactory, movie monitor not working. Other than that on time and pleasant crew.

First and foremost it was a Philippine Airlines.my experiences ,number one non- stop flight no lay over not other airlines,number two ,boarding they calling by ground letter.number 3 stay on time no delay flight

Worst airline. They had 3 security checks just to get onboard and no notification prior. Had to throw away any liquid bought at duty free because one of the security checks was prior to boarding the plane. My onboard media console was not working, the flight attendant said they will check on it but did nothing. Pretended we did not ask for it to be rectified for a 17hr plane ride. Horrible experience. My first and last time taking Philippines Airlines.

first time flying PAL/WAMOS, ang got to say, i’ve had much worst… the good: - front sitting is not too bad. legroom is pretty good considering economy standards. - staff is friendly and pleasant, starting with checkin, boarding and flight. not unforgettable, but pretty good. the bad: - boarding: stick with rules. besides priority sitting, when you say board from certain range of numbers (starting from back), make sure you let everyone know to stick with this… not with everyone letting in all at once! - food: had fish ad family members had beef. both are quite bad (saying this nicely). the fish is dry, whilest beef is rough as leather. both tasteless. - washrooms arr dirty! - seats, though good legroom, not much padding, hard on the backside! - entertainment: feature movie is the bachelor (circa 1999). no music offerings.

Bad experience... Flight schedule should be on time, ours was 2 hours delayed both ways ,Mla-Panglao-Mla. Priority lane for Seniors & PWD should be practice but our Panglao-Manila flight, both priority & regular lanes boarded the at the same time, the only difference is that we were coming on 2 different lanes. It depletes the purpose of priority lanes.

Poor check in attitude , terrible food , movies selection poor, food came out cold , service terrible , entertainment system also broke so we had to use a iPad , worst biz class I have ever been on

When I checked in, there was no option available for selecting a gluten-free meal. The lounge offerings were inadequate for someone with a gluten-free diet, and the staff in the lounge were not helpful at all.