Low season | February |
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High season | December |
Cheapest flight | $119 |
Very dissatisfied with the fact that I had upgraded to first class for the second part of my trip only to find out that the lounge was still not available to me, as well as not having any food or drink service on the flight due to weather, so I lost out more than what I paid for.
Very dissatisfied with the fact that I had upgraded to first class for the second part of my trip only to find out that the lounge was still not available to me, as well as not having any food or drink service on the flight due to weather, so I lost out more than what I paid for.
More up to date movies and a live TV option like ESPN, Fox News or CNN. All they had were movies and Spotify Music and some games. Also, wifi on international flights isn't free for Skymiles members like on domestic flights via T-Mobile.
6 hour delay including one after we were boarded. Horrible experience.
I am so shocked at the service in first class. We were not greeted or offered a beverage for 45 minutes into the flight. She did however have time to write a long note. I just wanted a snack and something to drink. We were never offered coffee and the snacks came after dinner? It was the oddest flight I have ever been on. The gentleman next to me got up and gave our dinner box’s to the flight attendant and asked for a second glass of wine for each of us. Our dinner boxes sat on our tray for 20 minutes. She was rather distracted. He then asked another flight attendant for wine… finally we had a second glass. I was trying to give her some grace, she also told the man next me we couldn’t have any more wine because we drank it all… after landing the seasoned traveler next me ask for her employee number. Then it was a mutiny! She was refusing and it got tense. The captain came and asked what was happening, the flight attendants totally gave a biased account of the fact. The captain told the police the man I was seated next to was intoxicated! That was completely inaccurate and it really escalated things. I policeman found me at the luggage carousel to verify the facts. The flight attendants made false accusations that he touched them! That never happened. It was a very poorly trained crew. I am so anngry and shock by the entire experience! It was terrible service! I would like a refund for what I paid to be in first class and the most uncomfortable flight ever. I always fly Delta, it has been wonderful. I was so flustered by the entire experience! Please give me an update on this matter! Thank you, Kelle Myers
My Flight was cancelled and there was no other options available for me to Travel on that date and my options for the next day was all connecting flights that would have me in the airports all day before reaching my destination
Flight was 3 hours late so only had an OK experience
It was very cold because the air conditioner was on high power, and my son got sick.
It was good until there was a 3 hour delay because there was not any pilots to fly the plane.
Flew first class so everything was great. But maybe because the flights were red eye, no meals were served, just chips. I flew Alaska Air 1st class at 9PM (2 hour flight) and they served beef short rib sliders!
I always fly with Delta. My friends tell me their horror stories of flying with other airlines. I just smile and say, “You should fly Delta”
Very long delay but we just made the connection. The requested wheel chairs were not there so I had to assist/carry BOTH of my parents to the gate while carrying their bags so we could make the connection. The plane had no entertainment system and NO WIFI, legroom zero. Restrooms on ALL of flights were dirty and one restroom did not even work properly. I was surprised to see COPA like this since my flight with them in 2013 was incredible, the seats were amazing and the food options were spectacular. Of course, I see this kind of service on many airlines now, with services and hospitality at an all time low. The worse part of the trip was seeing my 90 year old parents go through hell on these flights and having to try and rush to a gate to make the next flight. Never again
This airline makes you check in in one terminal and then you have to walk to the other terminal. Its messed up
This airline doesn’t five and dime you for everything. I do think that a checked bag should be included in every fare.
landed in panama it was in terminal one. We had to take a bus to terminal two for customs. Then back to terminal one. It was very frustrating. Then, on the way back from panama it was the same situation. We had to go back and forth between terminals to check in and drop our bags and then to board. When we were leaving, we had to wait in line for the boarding area and go through another gate security process. They told the bottles of water and coffee were bought while in line in the airport after we passed the main security. Ridiculous (and expensive). A much better communication system is needed.
No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa
More information is needed on travel Requirements in the check in website
other than a slight delay in takeoff from Panama , the flights were excellent ..... we will continue to use Copa whenever possible for flights to and from Central and South America ....
I was fortunate enough to have an entire row to myself and that was the highlight. Unfortunately, the flight was really turbulent which had no impact on how effective the crew was. However, I am disabled and should have boarded the flight first, but that wasn't the case. They also decided to take my bag at the gate because I had one too many and upon my picking it up at JFK it along with my rollator had been damaged. I am a vegan so the didn't have a proper meal for me and I was unable to view the entertainment because I didn't receive a set of headphones and if I needed to supply my own I wasn't made aware of that either. The crew was great, but overall everything was pretty lackluster.
LOCKED MY BAG WITHOUT CONSENT. Had to have my zippers cut upon arrival in Costa Rica.
I paid for the service of having the right to choose my seat and it was not like that, they put me where they wanted and I explained to one of the staff that they were before boarding and they were very rude. I am traveling with the family and they put us in separate seats.
Confusing. Delay updates were out of whack At one point it said my flight was 25 hours. Three gate changes and two delays only to change back to original departure time. Gate announcer and on board flight attendant (Alejandro) making the announcements was impossible to understand due to accent and speed of speech. After beverage service the rear flight attendants sat back there on their phones. No refills no checking in, one sweep through for trash collection. Very impersonal. Bring back Coke products
Overall, the flight was better than the flight I took to go to Florida, which had a bunch of problems. The crew is really nice and the plane was new so it had a small problem when we were on the runway, but the flight itself was great. They even made some time back up, which is always a good thing.
Crew was just ok. Flight was packed. On a 3/4 hour flight I would hope they would come around more than once to see if you needed anything further. Not very attentive.
at the time for boarding the lady just call Group A and no other goups and everybody from A to F go inside without the right turn,and when we get in theres no more spsce for carry on , the ones that get in at not correct group from the back occupy our space !!!!! a mess !!!!
Good, just some of the staffs have such a bad attitude.
Non operational toilet, non operational charging outlets and my air didn’t work.
Great crew. Smooth flight that was on time. Boarding is a disaster as usual. Bought more room seat and was Grouo A. The flight was packed by the time I got on. TVs did not work as usual
Surly, unhelpful ground staff at JFK. There was a complete lack of empathy—a flawed check-in ordeal caused us to miss our flight. All airlines that I have ever flown would have worked to help me solve the ticket problem. Instead, frontline employees shrugged their shoulders and pointed fingers at us for having made an error. I will do anything to avoid EVER flying on Jet Blue again. It well deserves its low rank among airlines.
No WiFi No TV Bag of chips I guess it could be worse.
Even though there was space, they made me check out my luggage. It was very annoying. That’s the reason I bring a carry on so that I don’t have to check out my luggage!!!!
Deplaning time. Having to wait 10 to 25 minutes after boarding to leave the gate. Having to wait 10 minutes to park at the gate to deplane.☹️
Pilots were very conscious about giving us a smooth flight
Due to the long delays and rescheduling boarding was horrible. However, the gate staff and the flight attendants went above and beyond to remedy our frustrations. They were able to handle every potential harsh situation with Grace, compassion and coolness of head. Kudos to the MIA Gate A12 and night crew of flight 1572 YYZ to MIA.
Delayed 6 times. Eventually rebooked and missed a whole day of my vacation. Hot mess
Flight from Miami to Tampa was canceled on sudden notice. No alternatives were offered except next day's flight in the evening.
Equipment swap led to 2+ hour delay on international flight. And to top it off, boarding took forever.
Again, multiple delays and I eventually just canceled and drove!
Just get Economy Plus for international flights, so worth it the extra room, bigger seats…
A disaster, I lost my connection due to overcrowding at the Miami airport, having a 3-hour layover and the airline did nothing to reboard me on time and I had to sleep on the floor for 18 hours.
Doubt that you care, the flight from OAK to Las Vegas took longer on the runway when we arrived. The flight attendants & pilot announced that they knew a lot of us were getting on a connection to Dallas & that it was waiting for us. Lied. Ended up having to take another layover & it’s added way more time to my flights. The ticketing staff at the gates were extremely rude. I don’t think I ever want to fly Spirit again.
Paid for everything up front, Phila to Punta Cana no issues. Way back I was in line and they forced me to pay $100 per bag when I had bags paid!
It got cancelled the night before. there was no compensation. They said it was due to weather but my family flew on southwest and their flight didn’t get cancelled because of weather
Way better than I expected. The plane was so clean- the seats seemed brand new; although not super comfortable as they were lightly cushioned.. The crew helped me lift my bags up to the overhead bin which not many airlines do. I knew there would not be internet or food/snacks but you could buy some if you wanted .
Spirit just keeps getting better and better. Kudos to the crew who were going out of their way to help a mother with a baby who was a little overwhelmed.
Terrible they delayed our flight then when we got on they had to fix the plane then finally we left hours later and when we got there since they had screwed up everything else we had to wait for a walkway so we had to sit on the plane and they turned off the AC and it was fuckin hot
Every last departure to get to our two destinations was horrible delayed putting us way after midnight to get to home and had to pay extra day for parking due to them getting us back to Myrtle Beach airport after midnight. The attendant on our flight from Newark decided to spray disinfected down the aisles and cause our eyes mouth and throat to burn and thanks to that we have suffered sinusitis. Shame on Kayak for having this airline on your site.
Poor response to delay, getting on plane, off plane and back on again
Terrible legroom, seats do not recline, tray table the size of an iPhone, delayed flight, have to pay 5$ to get a cup of water onboard.
Seats suck, not enough room, overcrowded planes, hectic situation all together.