$225 Find Cheap Flights from Santiago to Santo Domingo

Very long delay but we just made the connection. The requested wheel chairs were not there so I had to assist/carry BOTH of my parents to the gate while carrying their bags so we could make the connection. The plane had no entertainment system and NO WIFI, legroom zero. Restrooms on ALL of flights were dirty and one restroom did not even work properly. I was surprised to see COPA like this since my flight with them in 2013 was incredible, the seats were amazing and the food options were spectacular. Of course, I see this kind of service on many airlines now, with services and hospitality at an all time low. The worse part of the trip was seeing my 90 year old parents go through hell on these flights and having to try and rush to a gate to make the next flight. Never again

Just a minor inconvinient with weather delay! but not Copa's fault

Copa is one of the airlines with the best prices and super good service.

Copa definitely offers better service and price than other airlines.

Copa delayed the fight three times. We ended up flying about 24 hours after the original time.

Copa crew is almost never great in terms of service.

Food was not good, no options for vegetarian or gluten free

This airline doesn’t five and dime you for everything. I do think that a checked bag should be included in every fare.

The seats had plenty of leg room and the staff were very nice.

landed in panama it was in terminal one. We had to take a bus to terminal two for customs. Then back to terminal one. It was very frustrating. Then, on the way back from panama it was the same situation. We had to go back and forth between terminals to check in and drop our bags and then to board. When we were leaving, we had to wait in line for the boarding area and go through another gate security process. They told the bottles of water and coffee were bought while in line in the airport after we passed the main security. Ridiculous (and expensive). A much better communication system is needed.

COP 7,000 for a cup of mediocre coffee. I thought I was on Spirit Airlines for a minute. Otherwise the flight was fine. Nothing exceptional to report.

My whole return flight itinerary, 3 flights, got canceled without any warning to me because I missed one of the earlier flights 3 weeks ago

Almost we lost our connection from Bogota to Aruba 🥴 Because we get out late from the plane of Medellin

Charging for WATER on a SIX hour flight in repugnant. Enough said!

They charged for WATER on a SIX hour flight!! never again!

Poor In food , poor in entertainment , passengers don’t get for free not even water

The airline doesn’t provide nothing To their customers. No water , no food , no any drinks, no any kind of entertainment for free or at least paid with money cash currency . They sell some basic goods only credit card . Shame for an old international long distance trip. Never again .

My fly was cancelled so i run to the airport and fight for my fly Thank god at the end was good

I was shocked flying to El Salvador that they only give you water. Everything else you have to pay for. There is no wifi or entertainment and it’s an international flight. At least back in the day they had tvs on the plane and everyone watched the same movie. Also seats do not recline, even comfort or plus.

The personal at the front desk in Manaos was awesome, I have never experience anything like that before, the person who attended me deserves to have a promotion I still remember him, very educated, kind but overall he could put himself on your position

We waited in an overcrowded bus for over a half hour. It was uncomfortable. It would have been better to have waited in the terminal in a line

The food for sale on board has opportunity for improvement.

I paid extra for a comfortable seat in the second flight, but the plane didn't have those seats, the first one did

The Arajet person who greeted us initially was unhelpful & rude about the mandatory migration form which has to be completed digitally but the systems don’t work properly. The boarding gate was changed twice and initial boarding was delayed. Once on board we we had to wait an hour and a half before take off. It was hot and there was very little room for tall-ish people to fit their knees in. The crew were pleasant but working in a poor situation. The plane was delayed because we were waiting for people from a delayed interconnecting flight. Arajet must have known that before we were asked to board. Better information, decisions & communication were needed.

My seat was broken and the crew had to find me somewhere else to sit. The crew was extremely courteous about this