$676 Find Cheap Flights from Santa Cruz de la Sierra to Punta Cana

Very long delay but we just made the connection. The requested wheel chairs were not there so I had to assist/carry BOTH of my parents to the gate while carrying their bags so we could make the connection. The plane had no entertainment system and NO WIFI, legroom zero. Restrooms on ALL of flights were dirty and one restroom did not even work properly. I was surprised to see COPA like this since my flight with them in 2013 was incredible, the seats were amazing and the food options were spectacular. Of course, I see this kind of service on many airlines now, with services and hospitality at an all time low. The worse part of the trip was seeing my 90 year old parents go through hell on these flights and having to try and rush to a gate to make the next flight. Never again

Copa is one of the airlines with the best prices and super good service.

Copa delayed the fight three times. We ended up flying about 24 hours after the original time.

Food was not good, no options for vegetarian or gluten free

No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa

the planes are not modern there are no phone chargers

As usual, the flight with normal legroom was not very comfortable, but the second flight was much better because we had paid for extra legroom. It was very nice to check our bags without an extra fee.

la atencion en el avion fue excelente, la facilidad del checkin es muy buena.

The Flight was delayed in 2,5 hours. 1 hour inside the airplane then we passangers were not allowed to receive food as the local regulariam determines (for delays bigger than 2 hours)

Four handbag storages were damaged and sealed, limiting the space to store our things in the plane.

Routine and on time flight with pleasant stewards and decent food. Nice experience!

No food optional ( they offer just pasta, no second option, the soda without carbonation, I asked for snacks and they said give a minute, I never got it) I believe they (crew) don't care about it (people)

The seats are getting smaller and smaller. Very uncomfortable trip. More than in other airlines

Check-in was a total disaster, almos a full hour in the line

Just some cookies and water. There could be other options for food.

For bus boarding, group 1 should have been sent on a separate bus ahead of the general boarding. It would have been nice.

I didn't realize they didn't have bathrooms on the plane. Almost had a very bad situation.

Everthing ok , crew very nice but but we had a bad experience with the wheel chair we had to wait too much for the chair, my husband couldn’t walk and he was in lot of pain , LATAM has to take care of that

I paid over $200 for seat selection for these flights and I was still stuck on long international flights in seats that do not recline and do not have the head support cushion. At this point basically all airlines have those for all seats, and this really took me by surprise and made me not ever want to travel on Avianca. The Kayak agent who called me for the seat selection (Donovan) was courteous, but it seems the system for this doesn't work. I was offered seat selection, for the $200+, but without being able to see what I was selecting, with no guarantee where I'd be...and then I still ended up in terrible seats. On my way to, and especially after, a very intense business trip, the seat situation really soured my experience.

Overpriced checked bag price of $120 and they charge you for carryon if the size is not minimal of $120.

My whole return flight itinerary, 3 flights, got canceled without any warning to me because I missed one of the earlier flights 3 weeks ago

They charged me $120 to check one bag and then charged me another $120 for a carryon. Ridiculous!

Worst airline , charge for everything even for water, seat space is very bad

Horrible. I have been trying to speak to a representative to know why I was over charged but I get redirected to AI Vianca everytime with no results. Is there an agency that oversees airline gouging? I will never fly or recommend Avianca to anyone not that you care.

Same experience, very poor food, drinks or entertainment while flying. There are some products offered to buy but only using debit or credit cards . No friendly for seniors or people without cards.

They charged for WATER on a SIX hour flight!! never again!

$120 for a carry on bag !!!!!! Insane. Back-breaking seats. Do not recline. Food service is a disgrace. They give only water and a salty snack. Everything else has a price.

It’s very nice, the only thing is that we have to purchase food.