Low season | July |
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High season | January |
Cheapest flight | $600 |
The staff on our flight from Charlotte to Boston were very friendly.
The staff on our flight from Charlotte to Boston were very friendly.
Alaska located my mother, aware that she had mobility issues and they seated her closer to the door. She and I were seated together so I felt more secure to be able to assist her. The desk attendant reviewed what steps to take when boarding. Allowed us to board first, we loved that. I was allowed time to help her board slowly, seat her, put all her things in their place before the crowds came through. These small details made me want to travel Alaska more when possible.
My baggage did not arrive, missed connection, service representative was not helpful.
Sub par plane for an international flight. My seat was so cramped even after I paid for more legroom. i was basically in the aisle with everyone banging into me the whole time. Will not book again unless I have no other choice.
They lost my luggage, and bring it to me after 3 days. Not happy because I spent one hour to claim my luggage. After a long trip , to spend more time with claim luggage is not fair
8+ hour flight with no tvs working and no usb port working to charge ones own devices was brutal (traveled with 2 small kids)… yikes
A friendlier and more helpful crew would have been much better.
Food is very bad! They didn’t put me and my family sitting all together. The airlines want to charge for everything such as seat, boarding priority and etc but they have to pay attention on what they are providing in exchange!
Same comment as before for the luggage. And the gluten free breakfast burrito made my husband sick....
Basically a smooth ride to Madrid. There was a little hiccup with boarding but it worked out. Overall great experience!