Low season | January |
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High season | October |
First flight was delayed taking off and delayed getting to gate when we landed. Therefore made the connection time very stressful. barely made it to the connecting flight. We were forced to check our carry on luggage. Then you lost one of pieces of luggage when we got to Detroit.
First flight was delayed taking off and delayed getting to gate when we landed. Therefore made the connection time very stressful. barely made it to the connecting flight. We were forced to check our carry on luggage. Then you lost one of pieces of luggage when we got to Detroit.
Waited for our plane from HNL so we didn't miss connection. AMAZING Service for that, then really clean plane. Nice airline attendants.
Haven’t used United in a while. Was surprised with the free blanket and earphones. Service was great. Huge plane. 9/.row.
Flight delayed. They made no attempt to get our luggage to our connecting flight so I am without necessities after they begged me to check in my bag. Still dont have it.
It was so uncomfortable for 14 straight hours it was torture
Flight was ok. Unfortunately it was a Boeing 737, which is a cramped / tight airplane. I prefer the Airbus as they are a more comfortable flight experience.
Luggage management is poor, my missing luggage is still lingering.
No water on the toilets, dirty sits. 4 hours delayed departure.
Horrible! I paid for a straight flight from Chicago to London. A week before trip it changed and now I had a connecting flight. Our flight was delayed an hour and a half because our flight crew was still flying in from CA. Forty passengers ran from one plane to the next. The next United Airlines flight was delayed two to three hours because of mechanical difficulties. They had to ready another plane which took time. I missed my scheduled excursion in London. 😢
Lufthansa placed a 300 lb passenger in the aisle seat and I was stuck in the middle leaning sideways with no arm rest or ability to sit up straight and fully use my seat (due to encroachment-the seats are very narrow) the entire flight.