$373 Find Cheap Flights from San Juan to Zurich

Very dissatisfied with the fact that I had upgraded to first class for the second part of my trip only to find out that the lounge was still not available to me, as well as not having any food or drink service on the flight due to weather, so I lost out more than what I paid for.

Pretty standard flight. Delta has a good selection of movies.

Did not live up to expectations - lounge benefits of Delta Amex Reerve card not honored for my wife.

Unfortunately I was stuck next to someone who should have purchased 2 seats instead of taking up their space and mine. I couldn’t move the entire 3+ hour flight. Very uncomfortable flight.

Don't waste your money or points on first class. Delta first class is a joke. The seats were rickety, the food was awful, and nothing worked, wifi, my light, the power plug - and it was dirty - the fold out table was gross. For 2-3 hours, tough it out in Economy.

New boarding doesn't make sense. Filling front first is slow.

It’s was good. There’s so much room for improvement though. Since the plane was small, there was no entertainment but for years now, the most jarring aspect of travel is the lack of tasty snacks.

Canceled last minute. Also canceled another flight that my brother was supposed to be on. Delta is horrible now. Never flying them again.

More extra space was awesome. Even though I was on the first groups to board, bin compartments were already occupied by passengers seated on other seat numbers. That is unacceptable.

Ongoing flight was delayed. Staff at bag recheck was able to get us on an earlier flight. With only 20 minutes till take off we feared our bags would not make the new earlier flight. We were most delighted that they did and were there when we landed. Delta came through

Connection coordination with Star Alliance partner could be better. Lots of check in setup was not interlinked between operators.

We had a 90 minute delay due to equipment failure that was detected just before we took off. United rebooked my connecting flight.

The next flight, Frankfurt to Washington, was the slowest most disorganized boarding and due to that flight was 3m min late and people missed connections

The flight attendant was very kind and offered my son a snack for free.

Flying to anchorage would have been cool but the weather got in the way

A/C wasn't working. Made the 1.25 hour flight seem like 4 hours! Even at altitude it didn't cool down.

The departure was delayed by 1 hour. The seat was comfortable and selection of entertainment is very good.

loved the bulkhead seats with all the extra leg room! The initial dinner was excellent unfortunately the last meal was unsatisfactory. Our salad was partially frozen and the pizza roll was 90% dough. My only complaint

Brutal delay of 24 hours on first floight the 3 hours in Chicago . Tiny seats , screaming child behind me kicking the seat … couldn’t be worse

My flight was delayed by a whole day, so I lost a day of my vacation.

No food, no entertainment. But the flight was really short so maybe they had to skip drinks. I was able to board early ONLY because I am old and decrepit and they let me pre-board. I RESENT your dumping us into category 9 if we do not pay up. And when I paid for a seat I was STILL given 9. The pre-boarding helps. THIS flight was exceptionally smooth, please congratulate the pilots.

The flight attendants were talking the entire time on the back and I couldn’t even take a nap. Super annoying

A very good flight. All personnel were gracious and pleasant. Good flight. No complaints.

horrible our connectig flight was late and we had to rush thru DFW to the next gate with 15 minutes time. Get to gate and its changed. no one knows whats going on . finally get a new gate and the plane has been sent back to the hanger . Boarded 4 hours after our original flight time and then sat at the gate for over an hour as the captian said the cargo doors were open and no one was in the airprot or on the ground to find out what was happening. this caused us to miss the first day of the tour as we missed our transfer and hotel meetup no apologies or accomodations offered to assist

The luggage was completely damaged. It was ripped at the corner and the lock was stuck. We had to rip it open.

The flight was delayed which was disappointing. There was no pre takeoff refreshment in first, as we had to wait around an hour in our seats before take off that was disappointing too. The inflight entertainment/wifi did not work, and the crew were slow to offer drinks in flight

Sometimes, it is difficult to figure out which seats is window, middle and isle.

Terrible experience with baggage claim at CLT. Posted as arriving at belt 4 and screen there showed the flight. Waited for over 1.2hrs before someone randomly came by and said the bags for that flight had been dropped at CD1 an unknown time ago. There was no notification in the app, on the screens or by any airport personnel prior to this time. Waiting 1.2 hrs after a 2 hr flight for a bag you paid $40 extra to check is infuriating and disappointing.

Crew never smiled, never helped , told me to make my own bed ( in Upper class), never offered a drink

The flight was great but board was a nightmare. The gate was changed 4 times during the layover period

Alaska located my mother, aware that she had mobility issues and they seated her closer to the door. She and I were seated together so I felt more secure to be able to assist her. The desk attendant reviewed what steps to take when boarding. Allowed us to board first, we loved that. I was allowed time to help her board slowly, seat her, put all her things in their place before the crowds came through. These small details made me want to travel Alaska more when possible.

The flight was decent. I purchased my flight through Iberia, traveling with my elderly mother with mobility issues. I try to pay for luggage and seats online prior but Iberia website directs me to AA website. AA airlines website does not recognize the record locator. My mother and I are separated and each get a middle seat. She is seated the furthest away from a bathroom. I had to sit behind her to see her wave at me to use the bathroom. Lights out on the flight and I could not see her wave and she is not tech savvy to push an attendant button even though I showed her how. The attention to this detail puts AA at the bottom of my list when traveling with my elderly mother. Bad execution and handling when servicing those with extra needs due to mobility. I could not get her to the bathroom because she’s slow and she had to wait for me to get up from my middle seat then move her out of her middle seat. She had an accident which required that I hel her clean up before taking her back to her seat.

Almost great...Need more signs around the airport, especially in Italy Marco Polo.

Boarding was messy, without adequate priority assignments. Information at boarding was poor. One of the agents to whom I asked why group 2 was boarding after groups 3, 4 and 1 (in that order) replied: Orders of the captain. If you want to know the reason, ask him”. That was a ridiculous response.

The flight staff was excellent, one of the best I've had. Food and wine was very good and seats very comfortable. Luggage came out pretty quickly too considering the number of passengers. Also, excellent internet. The only thing that could have been improved on was the choice of movies -- kind of limited and not great selections.

Being a platinum member and having reserved an exit row I was bumped into a middle seat which should not be allowed. On top we landed 10 minutes early to wait 45 minutes on the tarmac at Heathrow. I used to love Iberia, loving it less and less

Better pillow cases in economy. I didn’t like that I couldn’t pick my seats since I booked with Kayak.

Iberia is a much classier experience than their US partner airlines.

Iberia schedules flights with short layovers in Madrid so many miss their flights. Also they lost our luggage twice - really a weak operation and will never fly with them again

I paid for a window seat to be able to rest against it and there was a big gap between the seat and the window like I was in an aisle. Also, whenever the person in front reclined their seat, the TV screen would be too low and in a weird angle. It feels like they’re crushing my little space.