Low season | February |
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High season | December |
Cheapest flight | $252 |
I like that they served a mail, I’m not sure about the in-flight entertainment. I didn’t really check. staff helped me with my luggage. Smooth boarding smooth takeoff smooth flight
I like that they served a mail, I’m not sure about the in-flight entertainment. I didn’t really check. staff helped me with my luggage. Smooth boarding smooth takeoff smooth flight
So many hours of flying without salty food is a shame and the fact that they want to sell it to you seems like a rip-off
This airline makes you check in in one terminal and then you have to walk to the other terminal. Its messed up
Food was not good, no options for vegetarian or gluten free
This airline doesn’t five and dime you for everything. I do think that a checked bag should be included in every fare.
Copa performed as expected for the amount of money I was willing to spend for the flight; it wasn’t exceptional but it was not bad in any way either. The crew was good; friendly and straightforward. The food was airplane food, so no expectations there and the entertainment was lacking but that was my fault for owning an IPhone with a charging port that’s not compatible with the rest of the world. I’d fly Copa again.
No boarding announcements leading to the usual confusion and people trying to board before their group number.
Copa me elige como "voluntario" para cambiarme y poder enviar a una familia a la cual había sobrevendido los tiquetes. Finalmente me envían a las carreras con Avianca, pero Copa lleva mis maletas hasta Panama y luego las devuelve a mi aeropuerto de origen, dejandome sin mis pertenencias y además no asumen la responsabilidad ya que dicen que es problema de Avianca Literalmente vi cuando el avión de Copa se lleva mis maletas, sus funcionarios en Bogota, incluyendo la gerente local me aseguran la entrega en Miami, pero simplemente era para poder engañarme y dar el cambio de silla por sobreventa
More information is needed on travel Requirements in the check in website
the planes are not modern there are no phone chargers
Fantastic. I am low vision and was impressed with how helpful and accommodating the service tam was. It was super appreciated! I was pleasantly surprised about how delicious the food was. Like, “I wish I had more even though I’m no longer hungry” delicious. 100% enjoyable trip.
While the airline gas made a significant improvement in terms of service, the following could bolster the level of service event more: 1) distribute the headphones before takeoff 2) be more mindful when driving the cart during meal time by not smashing it to the armrests of the isleside seats 3) be more mindful not pushing the arm and/or shoulder of passengers that are seated while passing the isle when having wider hips
The food was horrible compared to other airlines, there was no space for the overhead bins for carry-on luggage, and the seats were very uncomfortable.
My five hour layover in Phoenix turned out to be 7 1/2 hours. A plane that arrive late because of some other issues with that route. Then we boarded and had to wait for an air test. Then we discovered that the wheels flat and they say we have to Deign well while we do planing the crew changes the tire before we’ve completely gotten off the plane. So we didn’t need to get off in the first place that cost us a good half hour to 45 Minutes at the least.
The preferred seats where awful. Impossible to use them again
Plane took off without me, my stepdad and a dozen other passengers. It went from an hour delay to boarding in 15 montures without notifying anyone. Names were not called overhead. Now I’m missing a day of work and stuck in Charolette overnight paying for a hotel and Ubers out of pocket
Was as expected. Good leg room on planes - much appreciated.
We sat on the plane for 1 hour because the airline was short handed could not be unloading.
Seats in coach aren't padded enough for a 6 hour flight
New ridiculous policy by american destroyed my allegiance to american. As a million miler with american, I expected it would be easy to get on an earlier flight when I got to airport earlier than expected, and save a five hour layover. WRONG. The online app would not let me switch flights, So I called, and was promised a call back in 90 minutes. HAH! The customer service desk at DCA said “we no longer have access to changing a flight on our screens. If the app couldn’t do it, I should send a letter to American, but there’s nothing else possible!”
Overpriced checked bag price of $120 and they charge you for carryon if the size is not minimal of $120.
My whole return flight itinerary, 3 flights, got canceled without any warning to me because I missed one of the earlier flights 3 weeks ago
Horrible. I have been trying to speak to a representative to know why I was over charged but I get redirected to AI Vianca everytime with no results. Is there an agency that oversees airline gouging? I will never fly or recommend Avianca to anyone not that you care.
Almost we lost our connection from Bogota to Aruba 🥴 Because we get out late from the plane of Medellin
I was surprised that they didn’t offer drinks at least even though it was an international flight.
Kiwi is the worst, I couldn’t flight for work, Kiwi kept 100% of my money (they didn’t even return the taxes) I will not buy with kiwi again
They charged for WATER on a SIX hour flight!! never again!
$120 for a carry on bag !!!!!! Insane. Back-breaking seats. Do not recline. Food service is a disgrace. They give only water and a salty snack. Everything else has a price.
Horrible. They canceled several flights and kept pushing us to different flights. We were 12 hours in the airport with no compensation and not even a single apology.
My fly was cancelled so i run to the airport and fight for my fly Thank god at the end was good