Low season | July |
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High season | September |
Cheapest flight | $637 |
Your seats are too crowded! and you don't serve full meals on this 5 hour flight? Just rake in the profits.
Your seats are too crowded! and you don't serve full meals on this 5 hour flight? Just rake in the profits.
The airport crew for check in at Spokane airport could of used another person but it all worked out. It was a good flight into Seattle & the connecting flight onto Sacramento. Arrived a bit early into Sac & got to see Mt Rainer with no clouds.
This was not an Alaska Airlines flight, it was American Airlines flight operated by SkyWest. The aircraft was narrow body ERJ175. But it is a modern regional jet and relatively comfortable.
The flight made it to the destination. I could not make a seat selection and had to rub shoulders with the passengers next to me for 5 hours.
Plane was having problem once in the air. Had to come back, wait, change plane. 5h30 delay…
All good. I appreciated quick service when I asked for some Tylenol and water.
Flight was initially delayed 1 hour, but said come to gate at scheduled time in case plane shows early. Then the flight was delayed several times over for a total of 3.5 hrs for 1.5hr flight. The only compensation was $12 to get a water and some chips. Cant seem to fly anymore without some issue.
Smoothest landing ever, great flight. No window was a bummer, I checked seat guru but it didn’t say anything about 11a not having a window, but my wife and I had all three seats to ourselves and it was a night flight so no big deal.
Our Alaska airlines flight eas cancelled 2 days in a row. They did nothing to sccomodate - no hotel rooms or meal vouchers. We were left on our own. We switched airlines to fly home. I would give this serious consideration before using this airline again.
It was good for lax to sea even tho it was delayed by an hour. That is not this crews fault however.
Old aircraft the audio of the entertainment dosent work Dirty seats
Boarding - It is unclear where the line for the group are given the signs. A solution would be a diagonal arrow pointing to the lane in which the lane for boarding of a given zone should form. As it is now, you are guessing which side of the pole the "zone 3" sign is telling you to form the line. Inflight Entertainment - The Spanish subtitles function didn't work for movie watching (in fact, all subtitles didn't work), so was difficult to follow along and I watched the movie in silence without words.
Some entertainment and food/snack service would have been nice
1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .
Aeromexico es siempre una buena opción, relación precio calidad adecuada!
Business class was economy with a table in the middle seat. That is worse than economy. No food and no entertainment. Very poor representation.
Newer plane with large seats. No meal, but snacks were plentiful. Inflight entertainment was good but movies were dated.
No space reserved for anyone who didn’t have underseat in front of them. Made it inconvenient to get the backs secured. No inflight entertainment in the 190. Bring your own! Food was excellent and we were surprised to get a full breakfast.
We were sitting on the plane for half an hour before we arrived at the gate after landing. We had to wait half an hour to collect our luggage.
Made payment for extra baggage online. When I got to check-in, they made me pay again. Lesson learned - Dont buy extra luggage allowence online, only pay at check-in.
I was at the back of the plane with earphones, and I could still hear the chatty flight attendants; I wasn't able to sleep at all.
United Airlines changed my flight 5 hours before I arrived at the airport. This messed up my entire day that I arrived in Japan.
Great crew, boarding and deboarding excellent. Seats too close together. The 5'8" woman seated next to me had her knees pushed into the seat in front of her. The meat was very tough in the dinner...
To san Francisco it was ok. From sf to Manila it was horrible
My connecting gate in .Chicago was across the aisle from my arriving gate. Otherwise I would not have made my connection. So that was very fortunate.
Crew went above and beyond. I was able to upgrade to United Polaris within 24 hours of my flight departure for 30,000 points. Was totally worth it.
Bad, they delayed my flight, lost my connection flight had to stay overnight for the next flight and missed a lot of important meetings. 1 day totally lost!
I was refused to used the toilet closes to my seat and had to go to the back of the plane .. it was difficult for me I’m a wheelchair customer
Was a good flight , well served by the flight attendants. Boarding went smoothly, flight was smooth.
Every Single leg of our trip was delayed signifigantly... including a new flight we had to take because we missed our connection flight due to delays.
It was for the most part a 10/10 they said they had entertainment options but all they had was old movies for streaming from the mid 2010’s so like 10 years ago
all good for a very budget flight - well priced and excellent service. Will fly again
Couple of the crew members were really nice and the rest are really rude and didn't help when we needed help, food was not worth it at all and most importantly there's no even entertainment system other than a very interruptive and slow internet and some movies.
I appreciate the economy price of the tickets. The long flight made the comfort level on the lower average side. Wi-Fi connection was not consistent but working. Overall, I would fly again with zip air but next time get the flat, premium seats with the amount of money I would save otherwise.
Comfortable seats and lucky no one was in middle seat. No water on the plane. Plane was on time and staff was fast.
You get what you pay for and nothing more. Wanted a cheap flight and that’s exactly what I got, though it’s human nature to wanting to feel like you got a good deal as well. There was none of that here. I was cheap and they were too. Got to my destination safely and that’s all that really matters.
Nice service. I wish it could provide hot water on the flight.
internet didn't work. No offer of drinks or snacks.
Flight was seamless. Free wifi helped pass the time. Food was okay, just make sure you pre order or pick something up from the airport
Internet connection very poor, means you can not even order items through their own shop.
Flight attendants on American Airlines are rude very harsh with their time of voice. Nearly identical experience as spirit airlines. However, from Spirit Airlines, you expect this level of mediocre service. You do not expect this from the big three..
The First class experience was really good!! Customer service was excellent.
Experience was fine. Seats were cramped, and we had to wait for repairs before we could take of. Even though the door remained open, we were warned that leaving the plane could cause difficulty trying to fly out later. Staff was pleasant, and climate control was fortunately working. We had trouble at the DFW terminal, but I don't think that was AA's fault.
It was late, then the bathroom was inoperable plus it was very hot as well. Plane was very old
Canceled flight for unknown reason after numerous delays and only available flight was the following day yet no compensation. No weather problem. Then had to fill out form to get refund. American used to be a quality airline - no more, very sad!
Seating accommodations in Premium Economy are excellent. Some of the food was very good but leaving room for improvement. All the AA Associates were courteous and professional.
Pilots were very conscious about giving us a smooth flight
Newer Aircraft have more amenities, but the JAL flight crew and ground staff are top tier and provided the best customer experience I've ever had on a flight!
The plane had maintenance issues and didn't leave after 72 hours
The staff were very nice! However when our first flight got delayed an hour, the second connection flight was not delayed and the layover was only 40 minutes. When we rushed and made it to our gate for the connection flight, the gate said it had moved to another section of the airport. We barley made it to the connection flight, and overall we were very stressed. We asked about taking a later time for the second connection flight, but the other option was much later and we would have to wait at the airport for 9+ hours. I just wish American Airlines could have moved the second connection flight to a later time too for its customers, and thank you for taking the time to read my review.