Low season | February |
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High season | November |
The internet was not working during the 10 hour. This situation was known by the cabin crew before the flight. If so, information should be given to passangers. Some people should work during the flight.
The internet was not working during the 10 hour. This situation was known by the cabin crew before the flight. If so, information should be given to passangers. Some people should work during the flight.
Seats were in disrepair. Seat back pockets were all broken. Seats recline very far, which is comfortable for occupant, but confining for person behind.
The flight and crew members was excellent. The food was nice too. Over all service and time is commendable.
Turkish airlines always is an excellent airline, bottle water, comfort kits were provided. Decent food on board, friendly staffs.
The food was disgusting that only what i wanted to say
Crew was good. Plane and seats were cleaned and good. Food and entertainment system was bad.
First was canceled no compensation second day was delayed Worst airline I have ever seen
It was a good experience, it was just the the connecting flight after that was a problem.
Stale, bad and limited food, drink options. Entertainment system was broken, old and had barely any latest contents.
Boarding via busess, like low cost airline. In their domestic hub. Insane!
I was at the back of the plane with earphones, and I could still hear the chatty flight attendants; I wasn't able to sleep at all.
A three (3) hour flight should have meal service in First Class, not just potato chips!
Excellent staff helping my 96 year old senior promptly with her oxygen needs
It was so uncomfortable for 14 straight hours it was torture
Flight was ok. Unfortunately it was a Boeing 737, which is a cramped / tight airplane. I prefer the Airbus as they are a more comfortable flight experience.
Onboarding process was great and efficient. Plane was very new and entertainment choices were great. The only complain is no meal despite it was a flight that is longer than 6 hours.
Everything got delayed we were supposed to land at 1pm and landes at 8-9 pm … was horrible
The check-in and passport submission was complicated and repetitive, due to the poor communication between Air Canada and United. There should have been a single set of instructions and a single questionnaire that provided the data for both airlines.
Great service; lots of water offered, frequent trash cleanup; tasty food
We love United Premium Plus! So comfortable without the cost of Polaris Club. The crew was so attentive and friendly!!