Low season | August |
---|---|
High season | November |
Cheapest flight | $660 |
Seats are too cramped, but that is a problem with every airline. I actually enjoyed the meal served.
Seats are too cramped, but that is a problem with every airline. I actually enjoyed the meal served.
better announcing at the gate prior to boarding and better organization of various gps
The plane was good - on time! But can the stewardesses smile or actually be nice - not to bark the commands
Lots of water brought around by staff which is very important to stay hydrated on a long flight. There provided swiss chocolate icecream! The attention to detail is obvious. They really want to make their passengers entertained and comfortable.
overall the flight was good and we were happy they waited for us. However, our luggage didn t make it and this caused us a lot of problems.
Ghe issue was with the delay caused by the late boarding. We had to run to catch our next flight, barely made it and then our luggage didn t arrive with us. Really bad organizing.
Excellent Airline. Food, crew and comfort was perfect. Entertainment screens were old. Didn’t like them.
It was a pleasant experience accept temperature in the plane It was extremely cold in the airplane that I was shivering I got sick because of the extreme cold temperature on my flight
It was not made clear that additional passport control is needed before queueing up for boarding. The seats were very uncomfortable and cramped even for small persons. The arm rests were not fully capable of lifting up out of the way and the media controls cut-out made them even worse to lean on. Just one audio channel was working on one of our seats.
Flight was diverted from Firenze to Pisa causing delay and inconvenience.
I was at the back of the plane with earphones, and I could still hear the chatty flight attendants; I wasn't able to sleep at all.
Flight was 3 1/2 hour delayed with no credit or meal vouchers
Everything was awful Flight attendant was condescending, rude and not helpful at all. Small outdated plane. No service, uncomfortable seats. Flight attendant was really the worst. He used hand gestures to communicate instead of words and whenever he used words he was condescending.
Everything was perfect except the pad at the top of the seat back. It pushes my head forward in a very uncomfortable position and it is not removable.
My flight was completely full. Making me very stressful with people walking around all the time. I believe airlines can do better for entertain people during the flight.
Haven’t used United in a while. Was surprised with the free blanket and earphones. Service was great. Huge plane. 9/.row.
Moody attendants that can barely look up at the passengers. I’m all for people having an off day, but you can tell some Untied Airlines Employees have lost their zeal for their jobs
Flight departed owing to SFO TSA delays as well as incoming flight running late I know these delays are commonplace but when you’re flying long haul international the least that could be done is priority being given to customers in this situation I raced to the gate the plane was still there but NO UNITED AIRLINES STAFF in the surrounding area could seemingly provide effective support This coloured my view of flying with UA The actual flights were good
The plane used to go to Chicago was a bit outdated and needed a refresh
The flight was excellent. The crew was great. The food offerings were very good.
Lots of turbulence and had to reroute to Calgary, spending the night there, arriving home a day later. The staff were organized and pleasant, even though they were stressed and tires
I booked through Kayak for the first time. Unfortunately I was charged in US dollars. Only after booking did I see the tiny American flag on your website. There should have been a larger icon with a notice that I am in Kayak’s US site. I am Canadian, am flying in Canada and was disappointed that Kayak did not recognize this.
Flight was over an hour late departing and when we got to Montreal there was no gate and so we had to wait on the tarmac for over an hour!!!!!
No wifi internet the entire international flight. My ear plug for the headphones was damaged so had no audio for movies or internet during flight. Had to play a crossword on my tablet. Bummer.
YYZ air Canada security messed up which led to my kids missing their flight and having to go on a separate flight later in the day without the rest of the family. Customer service was horrible and have no sense of urgency or compassion for their customers. They refuse to compensate for their errors and making my kids wait hours in the airport. This isn’t the first time we have had issues with this airline and I won’t be flying with them again.
The flight was booked solid and there is no leg room for anyone over 6 feet tall, which is probably 25% of your customers. I have selected aisle seats and was given the middle twice. This is not something that can be changed, so I shouldnt bring it up, but that is my feedback.
Food is terrible....... need better snacks, too. Crew was lukewarm.
The flight was cancelled and air canada does not want to refund
Delayed flight and did not do a good job updating us. Entertainment selection was weak, but I was thankful to have the behind the seat screen. No interaction with crew.
The entreteiner was really old,no food for 6 hours fly