Low season | February |
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High season | December |
it was great! Boarded on-time, reasonable leg room, pleasant staff, decent food. The only thing is we were directed to Terminal 2 when the gate was actually in Terminal 1. Smooth ride. Landed early. Got off plane easily and quickly.
it was great! Boarded on-time, reasonable leg room, pleasant staff, decent food. The only thing is we were directed to Terminal 2 when the gate was actually in Terminal 1. Smooth ride. Landed early. Got off plane easily and quickly.
I like that they served a mail, I’m not sure about the in-flight entertainment. I didn’t really check. staff helped me with my luggage. Smooth boarding smooth takeoff smooth flight
Just a minor inconvinient with weather delay! but not Copa's fault
I was supposed to have a lay flat seat but they switched planes and there was only a chair
Copa delayed the fight three times. We ended up flying about 24 hours after the original time.
Copa crew is almost never great in terms of service.
The personnel at the counter was very helpful. Everything ran on time.
The seats had plenty of leg room and the staff were very nice.
Horrible experience from start to end. Copa costumer service is non existent. They treat you bad. Everybody tells you different information. We didn’t received our luggage in the 1 day stop we did even we they said if was not going to be a problem. They didn’t respect the seats that we had and spread our family leaving in between of two big people who didn’t leave any space for me and crush me from side to side. I’ll never recommend Copa to anybody.
No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa
My whole return flight itinerary, 3 flights, got canceled without any warning to me because I missed one of the earlier flights 3 weeks ago
Kiwi is the worst, I couldn’t flight for work, Kiwi kept 100% of my money (they didn’t even return the taxes) I will not buy with kiwi again
Avíanca now has cero entertainment, food and even water for their travels in economy. We spend all 6 or more hours ignored or we are offered products to buy using only credit card .
Poor In food , poor in entertainment , passengers don’t get for free not even water
Worst in 25 years. A 10 hours flight from Buenos Aires to Costa Rica and no free food! Then the food available for purchase was sold out in 5 minutes. I was travelling with two kids and wasn't ready to keep them happy with chips and cookies for such a long time. Avianca doesn't make sure that minors sit next to an adult so I was forced to pay 65 USD for each seat in a so called premium seat whic is exactly the same as the economy free seats. Never again with Avianca.
Horrible. They canceled several flights and kept pushing us to different flights. We were 12 hours in the airport with no compensation and not even a single apology.
The flight was late olmost 3 hours , they send me to Cartagena … I suppose be in CR at 9 am , I fluid to Costa Rica at 5 pm …
Terrible. Flight was delayed without explanation, airplane was in poor condition (old, dirty) and crew was not in a good mood.
delayed rio bogota - delayed for 4 hs from bog to mia. the seat are too small
Ok, but these people don’t give you nothing no snack no water