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The flight from CNF to VCP was delayed and I had to rush to catch the next plane. It was strange, since the boarding in CNF was done in due time.

Azul has become the new Avianca and Copa, they are using Airbus with very uncomfortable seats, no more Azul

On time. Nice crew, clean plane and a small snack

During boarding the company said that the plane didn’t have enough space and required to dispatch any luggage. But in reality the plane was with a lot of luggage space in the overhead bins. So it just took a lot of additional al time, specially considering that it took around 30m for the luggage to arrive in the retrieval belt in the airport.

Tight and not so comfortable business class seats . Crew below average. Very formal, no smiles, and kind of confused when serving meals. AZUL used to be much better on all above subjects. That's is what monopoly does to its customers.

When you buy your ticket, there is a message for a free cabin luggage and a bag. While boarding, they push you to dispatch you hand luggage. When you enter in the plane, you realize that the place to accommodate the hand luggage is empty. In the arriving, you take a long time waiting for your hand luggage which should fly in the cabin.

No entertainment available on this flight. Only crackers and juice were served too.

Pontualidade continua sendo o ponto forte da Azul. Quando ela não desmarca o vôo, é claro. Na ida foi tudo bonitinho: tv, wi-fi... Na volta eqtos não funcionavam. Importante é chegar bem.

Por cinco minutos (55 min antes da decolagem) fui impedido de entregar a bagagem pois o check-in estava "finalizado ". Tive que ir de Viracopos para Congonhas. Após embarcar aguardamos por mais de uma hora de atraso para decolar, ao inves de chegar às 9h, cheguei às 16h no RJ, perdendo o evento que era às 15h.

Não teve viagem alguma, a 123 milhas faliu e eu desisti da viagem.

Awful experience, A/C didn't work, crew did not do anything about it

Gol has an interesting choice of words. When they say “priority access”, this means you’re boarding on the seventh or eighth group.

Great flight however unlike most airlines there is no WiFi and no power outlets. Overall good flight and would fly them again. Just make sure your devices have power and bring your own entertainment.

American rescheduled with GOL. An error was made that caused significant issues including nit being able to checkin not having assigned seats, not getting seats together, arriving late, and the crew made no attempt to help.

Well organized boarding, de- boarding from both ends of plane, friendly and helpful staff. Unfortunately the departure was 90 minutes late.

Obviously it would be better if we had screens available.

Very bad organization to accommodate over compartment inside the main cabin. Crew was not helpful at all!

Very bad. Boarding was a caos and pick up luggage took more than an hour. There was no entertainment on board.

La aeronave estaba averiada, 4 horas adentro con diferentes problemas técnicos pero igual querían volar.

They are a mess. It appears they hired a third party to staff their check in desk and simply did not train them. I will avoid flying with them in the future. It took 50 minutes for them to check in 3 parties on front of us. On the way back. It took just under one hour for our luggage to show up...