Low season | March |
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High season | June |
Cheapest flight | $436 |
Turkish Airlines apparently no longer gives you 2 checked bags allowance on international flights, so that pleasure cost me $165 for my second suitcase at the airport. On top of that, they damaged that very suitcase, which happens to be a designer one and part of a set - ripped one of the four wheels right off.
Turkish Airlines apparently no longer gives you 2 checked bags allowance on international flights, so that pleasure cost me $165 for my second suitcase at the airport. On top of that, they damaged that very suitcase, which happens to be a designer one and part of a set - ripped one of the four wheels right off.
Pretty standard for long haul international flying. Food was fine, tv/movie selection was great, wifi did not work at all, crew was pleasant enough.
Very bad from ISTACC leg of flight specifically the seats. These seats are for economy not for Business class. I suppose when flying to a third world country you can fly any craft and no one questions it. I was very disappointed for that leg of the flight. This needs to change.
Customer service is very bad. They don’t understand English or Arabic which made it very hard to communicate with them. Also when calling to discuss any issue with ticket reservation they hang the phone on you even when speaking to the manager. I will not fly Turkish airlines and I will not recommend to family and friends
Food could have been hotter. More padding needed in economy seats
Check-in was a mess, transfer flights were sepersted so no one could sit with their company. Some tickets were closed to online check-in without notice hand luggage allowances were not checked so oberhead bins were already full halfway through boarding.
Very happy with the service, comfort, and food on Turkish Airlines. Security and check in was great.
Very good, it took a little too long for the food to come out on a service that left after midnight but everything was great.
Boarding from Accra was chaotic and disorganized. Otherwise, it was a good flight with good food and customer service
Business class in Turkish airlines is like none other. They separate themselves and highly recommend it
This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.
The seat was like there is no leg space....there were no proper option for food in the airline. It seemed like the airline was at brink of bankruptcy. The crew was helpful except for a few.
Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.
Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.
I did not have a good experience in both flights of Etihad. First of all, when I was booking the flight, there were two options. The first option was a cheaper flight with longer layover (9 hrs), or a more expensive flight with shorter layover (2 hrs). I booked the expensive flight with shorter layover because I wanted a more comfortable trip. A few days before the trip, Etihad informed me that the departure time of my first flight will change 7 hours earlier, leading to an 9 hour layover, without giving me another option nor reimbursing me for the extra cost. They didn’t even send me an apologetic email for this change. Regarding the flight experience, I would rate it as mediocre. This is mostly because the pilots of both flights did their best to give us the worst approach to airports that I have ever experienced. In the case of the first flight they had to aboard the landing and took off again right before touching the landing strip. The captain said that it was due to wind conditions but the second time the pilot followed the same direction as the first time to land the plane.
Long way to improve. Toilets not working. Bad handling when flight was canceled
Lovely crew - comfortable journey despite it being an older plane.
The business class experience is fantastic. The crew were polite but often unavailable even when I tried to call them! I even found myself bringing my used dishes and cutlery up to the crew because no one had come to collect it after over an hour.
Online was good boarding also but a child was crying all the way with no intervention from crew member.
1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.
Good but entertainment system was not easy and very buggy
The jollof rice and fried plantain. Communication could have been better.
Prompt, efficient boarding. Clean aircraft and knowledgeable crew. Everything on time.
The plane was clean and the staff professional and courteous, as usual. The seat back was very hard and uncomfortable.
Seats did not have enough legroom. Reclined seat in front meant very little room to move. Tablet for movies was difficult to tap on. Food was excellent. Staff excellent.
Before the flight I received an email from LH that our seat were changed to other comparable seats. At boarding however we found our reassigned “comparable” seats were directly by the toilet. They sure were no “comparable “ seats and we were quite disappointed!
I fell on July 18 went to the emergency room and injured my left hip with torn ligaments. Obviously I couldn’t travel and had to cancel my trip to the Paris Olympics. Yet Lufthansa only refunded the taxes. Unacceptable. I will never recommend that airline.
Getting boarding pass for international connected flight was a hassle. Huge libe to get boarding pass after two connected international flight is excessive to put someone on stress. They should provide online checking for all flights
Poor communication from airline, didn't start boarding until 15 minutes after we were supposed to be in the air and there was no communication from anyone about a delay except the screens showing we were "on-time" and already "boarding" which finally updated 5 minutes after we were supposed to be in the air to "delayed".
It never happened. Bumped 2 times then cancelled. 4 cancelled flights after that
Excellent except for checking in at Madrid Airport. Waited in line for over an hour and a half. Not enough ticket agents available and they were moving those with earlier flight times up in order to get them through. People were not happy. Staff did their best to explain, but just not enough to meet the need.
The whole experience was great. The only improvement would be the entertainment selection
Economy extremely cramped. Dinner was not good. Breakfast was quite good. Crew was excellent.
They took good care of me on the plane and had it not been for handicap assistance I would definitely had missed my connecting flight . Not BA fault but The airport security instead . Two hours is way too long for security
Boarding is not controlled as groups called was not enforced
One frustration after another. No gate personnel until very close to departure. Boarding procedure was chaos. Plane was dirty from previous transatlantic flight. Entertainment system not operational. Gate change for connecting flight which required another round of security clearance, almost causing a missed flight. The final blow was lost baggage upon arrival.
Great staff, very personable, attentive. We had a spare seat next to us so that helped
Once again I purchase a business class ticket and the seat is exactly the same as cattle class, the only difference being is that BA install a janky table over the middle seat so there is somewhere to place your complimentary drink, the tray table is just big enough for the small tray, so if you are not concerned about getting fed and watered on the plane or getting access to the BA lounge I would save your money and fly cattle, PS the cabin crew were exceptional in every way, shame about the equipment
We didn’t flight with British Airways because the flight was cancelled at the last minute .
Lost luggage l try contact the airline no answer FILE REFERENCE# CHQBA10196/14 SEP24/ 1043 YEE JAMES FLIGHT/DATE - BA202/13SEP/BA666/14SEP NUMBER OF BAG - 1 TICKET NUMBER- BA219096982 COLOR/ TYPE - BLACK DUFFEL/ SPORT BAG TAG NUMBER - BA401690/