Low season | November |
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High season | April |
Cheapest flight | $1,453 |
We had a 90 minute delay due to equipment failure that was detected just before we took off. United rebooked my connecting flight.
We had a 90 minute delay due to equipment failure that was detected just before we took off. United rebooked my connecting flight.
They changed my flight 5 hours before it took off and changed my connecting airport messing up my entire 1st day in Japan.
My connecting gate in .Chicago was across the aisle from my arriving gate. Otherwise I would not have made my connection. So that was very fortunate.
Crew did their best but the plane configuration is too tight if you're bigger than an average sardine. Controls for the entertainment system didn't all work. The aircraft hadn't been cleaned in awhile.
Very poor the plane itself was really old, slight smell that couldn’t be named. I didn’t even get a boarding pass UNTIL AFTER clearing security! Even then, they said when I get to my connected flight I’ll get my 2nd boarding pass there! A bit ridiculous!
I missed my flight and they would let me on the plane
My flight was canceled and we had to beg for united to find us another way home - we were rerouted to Toronto but they never booked us on the final leg back to DC. We had to stay overnight in Toronto, we're now waiting for our flight home and just found out we're on standby and not guaranteed a seat. So yeah, not a great experience with united
Frankfurt airport is the worst. Passengers are forced to use stairs to get to the terminal or catch a shuttle. Very inconvenient for passengers who are ambulatory challenged or have physical handicaps.
Original plane sidelined. Had to wait an hour for replacement.
Flighty delayed on boarding - then group 1 had to check their carry on bags but groups 3 and beyond could carry bags on - very inconvenient for weekend business trip with no checked baggage. Then delayed on the runway - before take off. No communication from pilot on why or how long. Wifi/Entertainment didn't work for 4+ flight. Upon arrival, attendants announced wrong carousel for baggage claim - everyone was waiting at the wrong place for their checked bags. This was a mess united!