Low season | December |
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High season | August |
Cheapest flight | $597 |
We were disappointed not to be able to buy out preferred seat from date of my original booking, which was about 40 days before the trip. When we arrived in Hannover on the Oct 10 I tried every day and the weed site said I have to wait until ck in, did that and still was not able to. Get to the airport and out seats were separate from each other. The crew was able to get seats together, was not the most comfortable. Don’t understand why this happened.
We were disappointed not to be able to buy out preferred seat from date of my original booking, which was about 40 days before the trip. When we arrived in Hannover on the Oct 10 I tried every day and the weed site said I have to wait until ck in, did that and still was not able to. Get to the airport and out seats were separate from each other. The crew was able to get seats together, was not the most comfortable. Don’t understand why this happened.
Flight was cancelled and I got rebooked with anther airline. Also had booked a direct flight and got a layover.
There is more space in this economy seat. It felt like a better layout, not so cramped.
The plane was late and had not been cleaned prior to our flight from Frankfurt to LA, so we had to use bathrooms that were completely filthy and stank like hell. One of them eventually was even closed early on during the flight. It was a horrific experience.
More legroom (I am 6’4”) and my knees were in the back of the seat in front of me. Food was laughable
Prompt, efficient boarding. Clean aircraft and knowledgeable crew. Everything on time.
Loved flying with this airline. Professional, courteous staff who did everything possible to make the long flight comfortable!
The staff was not at pleasant as those on the first leg of our trip.
When we were boarding, we needed to go the desk and give the address of our final destination. While giving our address, I was yelled at because the woman at the desk couldn’t understand that I was giving her our US address. I kept giving her our street address and she couldn’t understand and she yelled “listen lady, I need your address. Just write it down!” I wrote down exactly what I had been telling her.
Crew was excellent. Sat us together after the airline changed our seats. This was the smaller plane/shorter flight so no entertainment or food.
Flight attendant kept banging her cart into my aisle seat. Hard. Couldn’t lean seat back. Should be warned of limitations when booking seat
Pretty disappointing. Paid for business class. It was burning up the entire flight. For a 7 hr flight, after the first few hrs. The crew disappeared. Poor service.
Very disappointed late takeoff led them to rebook me on American and United. The latter was cancrllrfg
After boarding, take off delayed 45 minutes with us just sitting there. I think this a Heathrow problem
Very disappointed because we don’t get in advance the cancellation fly to Paris. By the way, we are still without luggage Bad experience
Flight delay of 4 1/2 hours with no reason for over 3 hours. Missed our connection in Rome & had to pay for an additional flight.
The second leg of my flight unexpectedly got canceled. I was stuck at the airport for the whole day and instead of flying out that morning I flew out in the evening. For some of my fellow passengers it was the second cancellation and their original flight was supposed to go out the day before. There was no reason given though getting rebooked was quick even though I would have preferred if I would have been on one of the earlier flights that day. Compensation was a £10 voucher for some food at the airport. I eventually arrived without further incident but but due to the cancellation, it was one of my more frustrating travels of my life.
Disaster out of City Airport with our flight cancelled and very little help.
The checkin experience was terrible. Once we got to the counter, it took them 40 minutes to check us in. Nothing complicated. Just 6 boarding passes and two checked bags.
Abby who was the crew member in my cabin had some serious attitudes. May need some training and some kind of diversity training.