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Turkish Airlines apparently no longer gives you 2 checked bags allowance on international flights, so that pleasure cost me $165 for my second suitcase at the airport. On top of that, they damaged that very suitcase, which happens to be a designer one and part of a set - ripped one of the four wheels right off.

The internet was not working during the 10 hour. This situation was known by the cabin crew before the flight. If so, information should be given to passangers. Some people should work during the flight.

After boarding cabin was too hot AC didn’t work

Customer service is very bad. They don’t understand English or Arabic which made it very hard to communicate with them. Also when calling to discuss any issue with ticket reservation they hang the phone on you even when speaking to the manager. I will not fly Turkish airlines and I will not recommend to family and friends

Definitely not a fan of Turkish Airlines, their seats are very uncomfortable. Felt very cramped up. Food was very poor in quality too, very little to drink during service.

Boarding via busess, like low cost airline. In their domestic hub. Insane!

Connection was a headache due to a delay on arrival flight

My experience with Turkish Airlines was highly unsatisfactory. I was prevented from boarding my flight from Istanbul to Miami because they closed the gate 30 minutes before departure, despite my timely arrival. This inflexible rule forced me to book an alternative flight to Atlanta for $1,342.92, as there were no available flights to Miami. Upon reaching Atlanta, I had to book another flight with Southwest Airlines for $270.98 since there were no connections to Miami. Altogether, I spent $1,613.90 on additional flights. Consequently, my total travel time extended to 35.5 hours. The overbooked flight and the enforcement of such unreasonable rules enabled Turkish Airlines to exclude passengers without providing compensation, thereby compelling them to buy new tickets to reach their destinations. This practice is unacceptable, and I intend to report it to the Better Business Bureau and the relevant regulatory authorities.

My experience with Turkish Airlines was extremely disappointing. I was denied boarding for my flight from Istanbul to Miami because they closed the gate 30 minutes before departure, even though I was present and ready to board. This arbitrary rule forced me to book an alternative flight, not even to Miami but to Atlanta, costing me $1,342.92. Upon arrival in Atlanta, there were no connecting flights to Miami available through Turkish Airlines, so I had to purchase an additional ticket with Southwest Airlines for $270.98. In total, I had to spend $1,613.90 on new flights. As a result, my total travel time extended to 35.5 hours. The flight was overbooked, and implementing such arbitrary rules allows Turkish Airlines to exclude passengers without compensating them, compelling them to purchase new tickets to reach their destination. This practice is unacceptable, and I plan to report it to the Better Business Bureau and the appropriate regulatory authorities.

Overall it was a pretty good experience until I arrived in Accra and my suitcase was left in turkey.