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Air Canada had a lot of delays on our flight going back to Seattle. So much inconvenience for a long trip.

Flight was delayed for almost 3 hours. Communication of gate change was poor. Email and screen said one gate and it was a different gate from that. Gate changed first to 64 B and then to 64 C. Originally it was 68B. 64C was not communicated properly!

Didn't like that we couldn't be seated together or seated away from the stinking toilets or check in on line. All rather poor.

My flight was canceled and next one was 1 hour later. The gate was changed 3 times.

Flight was on time early arrival better entertainment good staff.everything was excellent

The late departure Of two hours waitresses, immature, and gossiping

United force you to download their App to do the check-in.

Not happy with Air Canada . Flight was cancelled got the run around trying to get another flight that was direct none to be found ended up going to Denver then onto Austin adding 7 hours to our trip. Was travelling with some one who had walking issues that’s why we were happy to have a direct flight then it didn’t happen adding more stress on her

Over 4 hour delay in departure. Aircraft and gate changes. Problems loading cargo. It was a mess.

There is no reason for a 5 hour flight, the only option is purchased food and free drinks. The airline should at least offer free chips, peanut, etc and then the option to purchase additional food

Seats did not recline. That is none of the seats on the plane are designed to recline. If you want food you need to purchase it. We flew round trip Warsaw to London- both flights were late.

the crew was very friendly. The check in staff was a different story. I was flying club and when I arrived at the check in desk the two people behind the desk waved me to another person. They were too busy chatting. This person checked me in and said to walk to the gate immediately. At it was 1h12mins before the flight, I asked if I could use the lounge. No, he said. Straight to the gate. Obviously it was crowded, uncomfortable and irritating as the flight was delayed and a herd of people were standing in front of the gate, hoping to get in first

Awful. Flight delayed and we missed our long flight to Rome. It has been a nightmare and we have still not arrived. It was NOT a weather delay, just poor planning by AA

they are improving. The crew from Charlotte to Tampa was outstanding. SMILING and trying to be helpful with the customers.

Lost our luggage in Heathrow. Showed up 3 days into a 7 day vacation. Very inconvenient and disappointing!!

The flight was on time and the crew very professional. Everything went as expected and I will use BA again for this trip.

Not connecting flights. Missed my flight from Dublin to Liverpool because I arrived at Dublin one hour too late. For this mistake, they offered me a flight from Dublin to Manchester. Thats great and all, but I waste time and money to commute to Liverpool. Be sure to check the time of your connecting flights, because they sure don’t when they sell it to you

When bussing people to/from the gate, don't pack everyone in like a can of sardines and don't send the bus on its way if the plane isn't ready. Waited for about 40 minutes packed in this bus...both ways!

4 hour technical delay. Cancelled second meal. Crew and flight were great.

It took over an hour to check in my bag a there was just one person at the counter. Security lines for business class also took a while. Although I reported 3 hours before my flight I made it to the gate 20 mins before boarding. To add to that jewelry was removed from my checked in baggage. I am submitting a separate complaint to Mumbai airport for that.