Low season | May |
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High season | December |
Cheapest flight | $782 |
Old aircraft the audio of the entertainment dosent work Dirty seats
Old aircraft the audio of the entertainment dosent work Dirty seats
The plane was so outdated, that it made it uncomfortable. The temperature was hot during the whole flight
Boarding - It is unclear where the line for the group are given the signs. A solution would be a diagonal arrow pointing to the lane in which the lane for boarding of a given zone should form. As it is now, you are guessing which side of the pole the "zone 3" sign is telling you to form the line. Inflight Entertainment - The Spanish subtitles function didn't work for movie watching (in fact, all subtitles didn't work), so was difficult to follow along and I watched the movie in silence without words.
Planes seat could be bigger very uncomfortable for tall humans.
1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .
Newer plane with large seats. No meal, but snacks were plentiful. Inflight entertainment was good but movies were dated.
No everybody brings the proper equipment to enjoy the plane entertainment. Then I was not able to enjoy it.
Connection coordination with Star Alliance partner could be better. Lots of check in setup was not interlinked between operators.
Fabulous! Plane was full a couple of months ahead of time and there were no seats available for purchase. Not the airlines fault but maybe they should offer more flights on that route! Thanks
The width of the chair is very small. Not comfortable at all.
I am not an electronic savy. I don't know how to maneuver the APPS for services. Why can't I just buy food without the apps.
Flight departed owing to SFO TSA delays as well as incoming flight running late I know these delays are commonplace but when you’re flying long haul international the least that could be done is priority being given to customers in this situation I raced to the gate the plane was still there but NO UNITED AIRLINES STAFF in the surrounding area could seemingly provide effective support This coloured my view of flying with UA The actual flights were good
My connecting gate in .Chicago was across the aisle from my arriving gate. Otherwise I would not have made my connection. So that was very fortunate.
I would’ve liked to have made that flight so I didn’t have to go to Munich and have a 24 hour travel day
Didn't make it dir to delays - no support from United staff
Some sort of compensation for missing work because of a cancelled flight that was United’s fault
The flight was delayed, but other than that everything was fine.
WiFi was not working from pos to Mia…. As well as they rushed us to the gate as if the flight was already here and leaving shortly when the plane never even arrived and took off until the scheduled time so then why rush us to the gate and have us thinking we will miss our flight.
Charlotte NC agents were great and ended up with decent seats after having to switch flights amidst Hurricane situation. CMH was a different story. Doors to flight closed 15 minutes before departure so we nearly were left behind. Flight crew were OK but nothing to brag about for sure
The boarding process was such a chaos with everyone crowding at the gates. There was no structure. The onboard crew were fantastic and very good.
temp inside the plane was very hot and could not be adjusted.
Dallas Hub. American taking ownership for their screwups instead of blaming their contractors and customers, trading their people, their call in service, reservation agents and their ticketing process. Make sure wheelchairs are available especially when the request is in their record.
Boarding was disorganized and delayed because they overbooked and wanted people to give up seats then further delayed due to an issue with the plane. They did not load my bag and it took a day for them to return it. Flight attendant was lovely and the only positive thing about this trip.
Flight was excellent. The food and service were great and the FA was very cordial and gracious.
Go back to the old days of boarding the rear of the plane first to reduce congestion!
Worst flight in terms of service and food. Attendants were inexperienced, no preflight drinks, did come and give us hot towels until well into the flight. The left the Curtin open between main cabin and everyone from the main cabin went to the fist class bathroom. Food was awful! Had the golden chicken and was too lemony and inedible. No offer of coffee after. Awful!
Delayed multiple times. Boarding was ok but getting off the aircraft was a mess. So disorganized with staff trying to help the elderly but completely blocking path for anyone else to move. Bathroom was disgusting, probably caused by one of the customers but staff couldn't care less to help clean it. No one wanted to use it since the floor was completely soaked so everyone just lined up the other restroom while the staff just chit chat with each other while looking at us.