First flight was delayed taking off and delayed getting to gate when we landed. Therefore made the connection time very stressful. barely made it to the connecting flight. We were forced to check our carry on luggage. Then you lost one of pieces of luggage when we got to Detroit.
First flight was delayed taking off and delayed getting to gate when we landed. Therefore made the connection time very stressful. barely made it to the connecting flight. We were forced to check our carry on luggage. Then you lost one of pieces of luggage when we got to Detroit.
Flight was 3 1/2 hour delayed with no credit or meal vouchers
Seats are outdated. Entertainment relies on personal device. Boarding was delayed due to inaccurate passenger tracking, resulted in late arrival at Reno.
Checked my bag despite paid the seat upgrade and there was plenty of space available in the overhead bin.
Good even though flight was delayed, the crew was prompt and efficient.
Fabulous! Plane was full a couple of months ahead of time and there were no seats available for purchase. Not the airlines fault but maybe they should offer more flights on that route! Thanks
Air conditioning in the plane wasn’t working at boarding, this resulted in a delayed departure whilst they addressed the situation. The cabin was uncomfortably hot.
United service is way below par when compared with other airlines like JAL, ANA, or EVA on the same route especially for business class.
Extremely uncomfortable sitting in a small space for 2 hours, especially for older people. Understood it was circumstantial.
Everything got delayed we were supposed to land at 1pm and landes at 8-9 pm … was horrible