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Friendly crew who apologised and explained reason for delay. Good on board service. Rather cramped seating. Late departure.

Was not aware that Aer Lingus was like the cut-rate services in the states, with no food or beverage (other then 3.50 Euro coffee) and no screens for entertainment. Was a great flight, but not much in the way of services.

during a very rough flight, I was forced to sit in a last row seat, fell asleep, and was forced to return to my assigned seat after the turbulence. The stewardess then used that seat to sleep.

I didn’t realize Aer Lingus was a “nickel and dime” kind of airline where you had to separately buy all the amenities you wanted. The push to purchase duty-free beauty products was off-putting. And our row had the least amount of leg room I’ve ever dealt with on a flight.

We couldn't talk to aer lingus we had issues with the flight change and aer lingus made us talk to kayak

Very pleasant staff, there was some turbulence but the captain was very apologetic and gave notice where possible.

Flight was great. Had to wait almost 100 minutes for luggage (some problem in the delivery). This may not be an Aer Lingus problem, but an SFO problem.

Loved it! Best airline to fly with. Nice crew, good planes, good food!

Great customer service. Frequent updates from the pilot. Smooth flight. Good entertainment. Meal service.

The first leg of my 2 flights were delayed, causing me to miss my second flight and have to stay the whole night in Dublin. Super upset with this experience, and I still need to figure out how to get compensated for this.

the boarding took a really lo g time, we were standing on stairs waiting to walk out to the plane. Seats are uncomfortable but it’s ok for a short trip. There is no entertainment. Follow the rules and will not have any problems or extra charges

You have improved through the many years I have flown with you. But you still nickle and dime your customers. I paid extra for carry on and priority boarding.

Would be better if there is phone charging ports available

Everything was OK but I got the feeling that the aisle seat in row 3 is smaller than the other 2 seats

We arrived at the airport by taxi so as to be there two hours ahead of take-off. On arrival I received a message stating that the flight would be 85 minutes later than planned. An hour later another message stated that it would be a further 20 minutes late. There was no mention of the almost 2 hour delay once we boarded. Needless to say, they didn’t trumpet their “arrive-on-time” signal. At least we got there eventually.

I haven't had a ok flight with Ryanair in so long!

East check in and security. They are always delayed though. ALWAYS!

Poor, how can you order something from the menu em you can’t see a menu? How can you get the online menu when you have no internet? Why let us board when you know full well we won’t be taking off for another 45 minutes, no ice for drink in sweltering heat, seats hard and and uncomfortable when you’re sitting for over 5 hours.

Amazed at huge number of people who hadn’t booked cabin bags with big troller cases and rucksacks, not being stopped, what’s the point in following rules or paying more if you don't have to bother?

Long delay. Terrible airport - too busy, not enough seating or food/drink outlets.