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The staff are extremely rude maybe even racist, I’ve never been treated so poorly in my life. I will never fly with Lufthansa Mor Discovery Airlines again.

Great crew dealing with the most unprepared family with a million kids and zero sense.

We were disappointed not to be able to buy out preferred seat from date of my original booking, which was about 40 days before the trip. When we arrived in Hannover on the Oct 10 I tried every day and the weed site said I have to wait until ck in, did that and still was not able to. Get to the airport and out seats were separate from each other. The crew was able to get seats together, was not the most comfortable. Don’t understand why this happened.

The flight was about 10 minutes late which made it kind of tight for connection in Frankfurt. One think that was helpful for my husband and I since we don’t speak the language was when we got off the shuttle bus, two ground crew told us very clearly how to make the connection.

Did not happen. Cancelled and rebooked on flight to Frankfurt and then to Berlin. Lost luggage at Frankfurt change.

I had handicap and pre board due to a recent broken arm, was made to find my own help placing carry on baggage in the storage above. My tv and entertainment unit did not work correctly, requested help and it took 30 minutes to get help, she did not fix it or come back to see if it was fixed. I went to her a second time and she did another reset, still did not fix.

Did not fly to Houston as original flight was cancelled.

Boarding was unorganised. The flight was very uncomfortable, the temperature was far too high. On requests to lower it nothing changed.

Ok flight. Water and small chocolate offered. Would be good if flynet included also video.

There is more space in this economy seat. It felt like a better layout, not so cramped.