Low season | March |
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High season | December |
Cheapest flight | $104 |
I was able to select a gluten free meal for my outbound flight operated by KLM but my selection wasn’t saved on Delta so I ended up not having a hot meal. The cabin crew was nice enough to offer some cheese so I could pair it with some gf crackers I had. The seat would recline but slowly but surely would come back up so I couldn’t sleep as I would have wanted to.
I was able to select a gluten free meal for my outbound flight operated by KLM but my selection wasn’t saved on Delta so I ended up not having a hot meal. The cabin crew was nice enough to offer some cheese so I could pair it with some gf crackers I had. The seat would recline but slowly but surely would come back up so I couldn’t sleep as I would have wanted to.
Delta flight was great from the check in all the way to arrival. However, I had a very bad experience. I requested a wheelchair and the wheelchair employee that went to pick me up from the plane in Boston to bring me to the baggage claims told me I have to pay him. I was under the impression that it was a free service and I usually give tips but the person forced me to pay and since I said no because I was upset with his demand when my daughter walked in to pick me up he demanded payment from my daughter who paid him thinking maybe now it is a charged service.
Flights were terribly delayed. I was at At,anta Airport for over 4 hours waiting for my connection.
Delta One seat was uncomfortable. Cushion is too thin. Too much noise from crew in kitchen. Bathroom too small. No bluetooth for tv screen.
The plane from SNA wouldn’t start after 5 tries. The team gave me an option of flying direct from LAX and giving me a Lyft ride there! Perfect!
All in all it was a long flight in economy class. There’s only so much comfort one can expect on a plane. The seats felt exceptionally hard and as an over 6’ individual I’ll seldom feel great about legroom. The food was good and the flight crew was great. The headphones provided for the movies were terrible, though
I liked the ease of checking in, luggage check in, wheel chair assistance, boarding and flight.
I didn’t not like that I could not select my seat and ended up with the worse seat.
I didn’t like that I could not select my seat and was assigned a seat when I checked in at LAX
I had a great travel experience as there weren't any delays and I was able to get to Mexico City on time for conference.
Nothing...a plane ride to where I needed to go.
It was really good. The boarding was good and smooth. They even checked our carry ons if you wanted to without any charge.
There were several different delays but we ended up being delayed a total of 40 mins or so. It was annoying we had a gate change which made it take longer to leave DFW, and we had to check our carry on. Ugh
Terrible service three hour flight and they gave us a cookie… no TVs or screens you gotta watch from your personal device. The little flaps that hold your phone and stuff for storage or broken terrible experience
There was an hour delay and not much communication as to why there was a delay. Otherwise the flight was fine.
This is a new route from Philadelphia to Naples. It was sold out. The team on board was excellent. I’ve flown this route twice this year and the flight has been excellent. I hope American keeps the route.
Worst flight in terms of service and food. Attendants were inexperienced, no preflight drinks, did come and give us hot towels until well into the flight. The left the Curtin open between main cabin and everyone from the main cabin went to the fist class bathroom. Food was awful! Had the golden chicken and was too lemony and inedible. No offer of coffee after. Awful!
Terrible will never fly it’s them again. Delayed 6 hours and not even a free drink. Disgusting airline and terrible customer service
The flight attendants were by our seats often and we had everything we needed. Food was above average and the seats were extremely comfortable. The entertainment was vast, and allowed us to enjoy our time although it took less time then we thought to get home. Good experience and early too!!
Missed connection from Philadelphia to London because flight from DC was seriously delayed. Was re-routed the next day (had to pay for hotel) to Zurich and was given a main cabin middle seat while I had paid for premium. Great job AA!!!
This airline is effective for the price you pay, do not expect anything extra at all. You have to pay extra for seat assignment , carry on luggage, food, you name it ...and even if you pay extra for better seats they do not recline.
Flight delayed, Hard seats, no WiFi. Over priced snacks and drinks. Made it alive. 👍🏻
Crew was Awesome, especially flight attendant Blake from Fort Lauderdale! Passengers onboard were unfortunately unruly & disrespectful.
I like spirit it make easy for you to travel no matter how your budget it you find cheaper tickets on it, what I don’t understand everything it so expensive a bottle of water cost you price of a case $4 dollars that’s not fair.
Spirit's website on mobile did not work. Check-in kiosk would not allow us to check in at 12:09 for a 12:52 departure. Went to front desk, they said we had missed our flight and there was nothing they could do, would not offer a refund, and we're extremely rude and condescending. They said if we had checked in at 12:07 they could have given us our boarding pass. We spent $650 to take a different flight on Southwestern. When we got to the gate and sat down at 12:25, Spirit had delayed their departure time for our original flight to 1:54. I've never been more irritated while flying. I will never book another flight through Spirit again.
Flight was delayed, our flight attendant was not nice and unfriendly.
There was no water offered to passengers during a four hour flight, five hours on the plane. There is no entertainment on board. The crew interrupt everyone often to sell credit cards and reward packages. Other than that, pretty typical flight. You get what you pay for.
We can’t predict circumstances like this ahead of time, but I give your staff a hats off for immediately giving us updated informations.
Horrible. Delays, no customer support and fake promises and everything. i am suffering to help as due to connecting flight getting missed no support on ground and customer support window is closed and we are sitting o ground without anything
Poor communication from flight crew. Passengers were left on plan for over 4.5 hours, no food or drinks were offered. Flight was eventually cancelled because flight crew/flight attendants went over there work hours. No accommodation were provided. .
Our flight was canceled for no known reason. We weren’t told until we were checking in at 5:00 am. This was after our last flight with Frontier where we sat on the plane for three hours (not an exaggeration) before we took off because of a mechanical issue. We won’t be flying Frontier again.
Most horrible airlines. Please avoid it. It's ok to spend $50 extra for delta, united or Alaska
Both flights were delayed. The sizing of bags is crazy. I know it is advertised as a no frills cheaper option but it does feel like you are being extorted for money the whole way-- $20 dollars to talk to a gate agent? Charging for soda a pretzels? I don't think I will be flying Frontier again if I can help it. That said, all the staff were wonderful.
Among the worst flights I’ve taken. Never again. Staff was horrible across the entire Frontier workforce. Flight attendants were legitimately yelling at and arguing with each other while on board - toxic environment (really guys? at work and in front of customers no less?). Frontier intentionally assigned my partner and I (who booked together) to opposite ends of the plane despite plenty of seats together - straight up predatory practices to take people’s money. Seats are legit the absolute worst. Not even free coffee. Absolute garbage airline with wild hidden fees and the worst staff in the business. They will for sure have a deadly accident soon. Never again, not for any where not for any price.
My departure gate was E10 but no kiosk at E10 for check in & no one to ask. A United attendant helped direct us to E38 for check in. The kiosks at E38 were all malfunctioning. A counter agent had to check us in. We then had to walk back to E10 for boarding. E10 to E38 at DfW is not an easy trek. No where in all the info they sent us indicated there were issues to over come. They can cut only so many corners. Luckily we arrived plenty early to deal with Frontier’s inefficiency.
Our flight was delayed by four hours without notice, the app for getting my boarding pass is super confusing, and I wasn’t able to check a suitcase without paying for a higher cost package
Better than expected.on time. Friendly staff in NY however MYR not so nice.
My flight to LA was cancelled. I waited at the airport for 3 hrs saying it was delayed and then all of a sudden it was cancelled. Frontier only gave me a voucher and refund but could not rebook me. Flights on other airlines were too expensive last minute. I had to drive down to LA and didn’t even take my return flight home since I had to drive. One of the worst airline experiences in my life. It’s crazy how airlines can just upend people’s plans just like that.
I fly Frontier often and generally don't have any issues. For some reason, the Denver to Houston's George Bush Intercontinental (IAH) flight always needs to wait on the tarmac in Houston because a gate is not available after landing. I've been stuck for as little as 15 minutes and as much as a little over an hour. I know only fly the Frontier Denver to IAH route when there is not an available flight to Houston Hobby (HOU).
Frontier charged me $25 to check in to a flight by any method other than downloading their 'app', then charged me $79 to check one bag. They also would have charged for even small snacks or drinks. I will avoid them in the future if i can.
The flight was VERY, VERY hot and the blowers weren't cooling it off...don't know what the problem was, but.....otherwise it was fine.
My flight from Avianca was 45 minutes late and it's very complicated to recheck in in ...also I have to say the silver desk folks were neither efficient nor helpful...so I missed my connecting flight. I actually got there before tge flight left but they refused to let me on....and gave me no vouchers for hotel etc
The cancelled our flight 3 times and we never made it to our destination. Every single airplane had a maintenance problem. Never fly this airline
9 hrs wait in airport then flt redirected to airport an hour away from our booked airport. Then at 8:00pm flight Cancelled. Silver supposed to book us on American the next day. Booked my husband but not me. Cost me Ubers, hotel, meals, new ticket and 1 hour taxi Cuz no flights to our home airport. Absolute disaster. Silver staff had no idea what was going on or what to do. Never Again Silver
Nothing about this flight was good. They are always cancelling or grossly delayed. We were delayed for 45 minutes for no apparent reason with no explanation or anything we could see and I missed my connection to Durham NC. I was on my way to my best friends memorial and funeral. Now I'll missed them both!!
Total disaster! The easiest flight was kept delayed till … cancelled! And before official announcement of the flight cancellation I was offered to join ongoing boarding to FLL so I had to change all my traveling plans, have lost my car reservation and a payed spot at the meeting I was going for to begin with! I had to no show to my flight back, because it was from different airport again!
The worst experience we had traveling. The worst experience we have had traveling. The service is lousy, I will NEVER choose this airline again.
Never in time always late, even on arrival gate not ready so waited on tarmac another 45 min
Flight canceled 11 hours after being delayed. Miss annual family vacation because of this
This was a short flight so food was not offered. The stewardess was great at giving water out. The baggage check at the airport was hideous. One person was untrained and had asked a question. The other two people were just dealing. Someone could have worked the line and said you must have a luggage tag and you must have confirmation. We waited for some people at the counter for 20 minutes because they couldn't find their reservation or they were missing their luggage tags. We were in line an hour and 20 minutes had to run to her gate just to find out our flight was delayed 40 minutes. The silver air website never updated with status changes on the phone. Horribly irresponsible flight company.