Low season | June |
---|---|
High season | December |
Cheapest flight | $119 |
The flight from CNF to VCP was delayed and I had to rush to catch the next plane. It was strange, since the boarding in CNF was done in due time.
The flight from CNF to VCP was delayed and I had to rush to catch the next plane. It was strange, since the boarding in CNF was done in due time.
Azul has become the new Avianca and Copa, they are using Airbus with very uncomfortable seats, no more Azul
On time. Nice crew, clean plane and a small snack
During boarding the company said that the plane didn’t have enough space and required to dispatch any luggage. But in reality the plane was with a lot of luggage space in the overhead bins. So it just took a lot of additional al time, specially considering that it took around 30m for the luggage to arrive in the retrieval belt in the airport.
Tight and not so comfortable business class seats . Crew below average. Very formal, no smiles, and kind of confused when serving meals. AZUL used to be much better on all above subjects. That's is what monopoly does to its customers.
When you buy your ticket, there is a message for a free cabin luggage and a bag. While boarding, they push you to dispatch you hand luggage. When you enter in the plane, you realize that the place to accommodate the hand luggage is empty. In the arriving, you take a long time waiting for your hand luggage which should fly in the cabin.
No entertainment available on this flight. Only crackers and juice were served too.
Pontualidade continua sendo o ponto forte da Azul. Quando ela não desmarca o vôo, é claro. Na ida foi tudo bonitinho: tv, wi-fi... Na volta eqtos não funcionavam. Importante é chegar bem.
Por cinco minutos (55 min antes da decolagem) fui impedido de entregar a bagagem pois o check-in estava "finalizado ". Tive que ir de Viracopos para Congonhas. Após embarcar aguardamos por mais de uma hora de atraso para decolar, ao inves de chegar às 9h, cheguei às 16h no RJ, perdendo o evento que era às 15h.
Não teve viagem alguma, a 123 milhas faliu e eu desisti da viagem.
it was great! Boarded on-time, reasonable leg room, pleasant staff, decent food. The only thing is we were directed to Terminal 2 when the gate was actually in Terminal 1. Smooth ride. Landed early. Got off plane easily and quickly.
Crew were all excellent. Wheel chair access for my parents was very good, although it took some time. Plane was ok but entertainment system did not work. NO WIFI on plane so could not get other things done while flying or listen to my Apple Music on my iPhone.
Food was not good, no options for vegetarian or gluten free
Captain and Crew were excellent. The Boeing 737-800 was showing its age. In flight entertainment system was sluggish and my Business Class seat on the outbound flight had some mechanical issues. Only real problem was the location of the Gate in Panama PTY. It was a 40 minute hike from Security to the Gate. There should have been some sort of warning about the distance.
landed in panama it was in terminal one. We had to take a bus to terminal two for customs. Then back to terminal one. It was very frustrating. Then, on the way back from panama it was the same situation. We had to go back and forth between terminals to check in and drop our bags and then to board. When we were leaving, we had to wait in line for the boarding area and go through another gate security process. They told the bottles of water and coffee were bought while in line in the airport after we passed the main security. Ridiculous (and expensive). A much better communication system is needed.
No boarding announcements leading to the usual confusion and people trying to board before their group number.
Horrible experience from start to end. Copa costumer service is non existent. They treat you bad. Everybody tells you different information. We didn’t received our luggage in the 1 day stop we did even we they said if was not going to be a problem. They didn’t respect the seats that we had and spread our family leaving in between of two big people who didn’t leave any space for me and crush me from side to side. I’ll never recommend Copa to anybody.
As usual, the flight with normal legroom was not very comfortable, but the second flight was much better because we had paid for extra legroom. It was very nice to check our bags without an extra fee.
other than a slight delay in takeoff from Panama , the flights were excellent ..... we will continue to use Copa whenever possible for flights to and from Central and South America ....
I liked the friendliness of the crew and comfortable flight. All good.
The Flight was delayed in 2,5 hours. 1 hour inside the airplane then we passangers were not allowed to receive food as the local regulariam determines (for delays bigger than 2 hours)
Four handbag storages were damaged and sealed, limiting the space to store our things in the plane.
It was fine. no food or entertainment , but was only a 40 minute flight.
Paper boarding passes needed, so you need to add the time at the kiosk or desk to get them at the airport
The boading process was fine. Had to wait for bus from tarmac to terminal. Had to go through 2 or 3 security checkpoints in Lima to make next connecting flight.
The sits were very hard and after an overnight flight my back was hurting. The food was very bad and poor quality, I was very hungry but I could not eat the food, I tried but the it was so bad , I don’t think my dog would have eaten it either. No kidding?!!! The Crew was lovely, the bathrooms were spacious and the entertainment was good. When I arrived in Madrid I was given the incorrect instructions by the woman who was at the desk for connecting flights information for LATAM airlines. Due to this I missed my flight and my luggage was lost. Consequently I had 3 passport checks and security checks in and out of Spain!!! The terminal T4 and terminal T4S are a different thing And they are very far apart. My flight was scheduled to exit at T4S and they send me to T4, I went to T4 they send me back to T4S and I had yo take a train and check in and out this time I was exhausted and wanted to cry. Eventually a crew member of LATAM felt compassion for me and saw my predicament, she said I had no time to go back to terminal T4 again so she rescheduled the flight. My baggage was lost and I had to go to try to find it at midnight. It was a real nightmare. Just thinking about it makes me angry. This Airport in Madrid is not easy to navigate, so please give people some real assistance and assurance. I SHOULD have not missed my flight There was plenty of time. It was miss information of people who don’t care, don’t read and don’t listen and unfortunately that is their job. Not happy at all
It was a long and boring flight with no entertainment and no meal only a drink and very bad bag of chips
Check-in was a total disaster, almos a full hour in the line
My experience it was okay but have many thinks to be better. For example the food, the comfort.
Just some cookies and water. There could be other options for food.
Awful experience, A/C didn't work, crew did not do anything about it
Gol has an interesting choice of words. When they say “priority access”, this means you’re boarding on the seventh or eighth group.
Great flight however unlike most airlines there is no WiFi and no power outlets. Overall good flight and would fly them again. Just make sure your devices have power and bring your own entertainment.
American rescheduled with GOL. An error was made that caused significant issues including nit being able to checkin not having assigned seats, not getting seats together, arriving late, and the crew made no attempt to help.
Well organized boarding, de- boarding from both ends of plane, friendly and helpful staff. Unfortunately the departure was 90 minutes late.
Obviously it would be better if we had screens available.
Very bad organization to accommodate over compartment inside the main cabin. Crew was not helpful at all!
Very bad. Boarding was a caos and pick up luggage took more than an hour. There was no entertainment on board.
La aeronave estaba averiada, 4 horas adentro con diferentes problemas técnicos pero igual querían volar.
They are a mess. It appears they hired a third party to staff their check in desk and simply did not train them. I will avoid flying with them in the future. It took 50 minutes for them to check in 3 parties on front of us. On the way back. It took just under one hour for our luggage to show up...
Got in on time. Food was the worst ever. Comfort was terrible. Check in was incredibly bad.
The flight schedules are better than some airlines. Their website is terrible, it doesn’t store any information so every time you fly you have to re-enter the data. The flight was late taking off but we still got to our destination on time.
When I tried to enter my identity details, your app told me information was missing but did not highlight the missing data. This was frustrating. Also, there was an unexplained delay of about 2 hours in taking off. This was also frustrating. Otherwise the experience was good.
First, I was moved from my scheduled flight at 10:45 to 6:30. Bad form as I had a scheduled lesson in the morning that I couldn't get a refund for. Second, we were bused out to the plane and bused back to the terminal and sat and sat all with NO explanation until the end of the long wait. Third, once we boarded the plane, we again sat for at least an hour WITH NO EXPLANATORY ANNOUNCEMENT. Plane left and arrived 2 hours late. I missed a train connection adding hours to my trip home. Lastly, it's time the airport is upgraded or TAP gets priority for walk-on gates. As a 74 year old, carrying my carry on luggage up and down stairs between the terminal and the plane is a pain. Might be the last time I fly TAP.
Bused out to the plane, then back to the terminal. Plane was delayed for 2 hours - most of that time spent sitting in bus or plane with NO EXPLANATION of what was going on. Departure delay due to crew not showing up on time. FIX THAT. Why do your own international flights NOT have gates with ramps. Being 74 and having to carry my carry ons up and downstairs is awful.
The flight was cancelled. the staff did not know how to arrange overnight, food and transportation accommodations required by law, causing long lines lasting several hours. the rebooked flight was then delayed 5 times from 9am to 4:45pm
Crew woke me up to see if I wanted food - NEVER want food on a 12 hour flight more than I want to sleep. Sleep was not easy, as a child screamed and threw fits 70%of the flight. That same child kicked my seat most of the flight. BUT, despite the child and a poor boarding effort, the rest was solid. The crew worked hard otherwise - just don’t wake me up IF I actually get to sleep.
Its a short flight with no entertainment. The food was so so.
We had seats 1 D and 1E which is right to the front as there were no other seats available. It is right up at the galley and toilet. Whole flight was very noisy and busy and we didnt get a good flight or rest the entire flight. Its was a pretty costly Business class fare that felt like Economy class experience.
Our flight from NY was on time. The leg room was torture.. for a long flight.. It was extremely uncomfortable.