Low season | May |
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High season | December |
I have been flying Turkish Airlines for the last 5 years it’s always great service, on time , excellent food, only one thing wasn’t reliable is their on board WiFi most of the time it doesn’t work.
I have been flying Turkish Airlines for the last 5 years it’s always great service, on time , excellent food, only one thing wasn’t reliable is their on board WiFi most of the time it doesn’t work.
Very happy with the service, comfort, and food on Turkish Airlines. Security and check in was great.
First was canceled no compensation second day was delayed Worst airline I have ever seen
Boarding via busess, like low cost airline. In their domestic hub. Insane!
Entertainment monitors did not work in the seats & it was so hot in the cabin. One of the most uncomfortable flights I've ever taken.
The flight encountered weather turbulences and it was scary at times but the pilot was outstanding! The food is outstanding! The crew was great. Only thing is the flight path map could be better (Reference: Emirates) Also would be nice to have more choice of soft drinks during the flight since it is a long flight. If the crews coming around with water instead of us going to the crew area asking.
Delays and no explanations nor apologies. Last 4 times I flew Turkish the flight was significantly delayed. I will avoid this company in the future
boarding from the lagos airport is always very chaotic. The seats on the place are not comfortable (old planes are always used on this route) and the screen chargers for my phone are both not working (both seats).
They cancelled my seats and demanded full payment to rebook.
United failed me in cancelling flight to Chicago. Then put me on American Airlines standby to Miami for onward connection to RMO via IST. Standby failed. They looked me for Sunday morning 24 hours late at this point). Made it to Miami but Turkish airlines cancelled my seats and demanded $1360 to rebook the flights for the following day ! I went to United, spent two hours negotiating with Mr Ruis ? Who said he could do anything for me as he could fix problems that United caused in Miami. He suggested I call the 800 number. When I managed to.get through on my 6th call, I was on hold 2 hours and 30 minutes waiting for an agent when the call was cut off by United phone system. I went back to American. At last a lady , who had zero responsibility in this fiasco, helped me to find a replacement flight that night with Polish airlines to RMO through Warsaw at a cost of $968 including bag charge. I booked it with only a few hours to spare. The lady at American helped to recover and redirect my checked suitcase that had arrived in Miami a day earlier United customer service were awful. United partner Turkish airlines were horrendous and took zero responsibility. I ended up being late to my appointment overseas by 45 hours with zero compensation, no food vouchers, no replacement flights until I found one and paid for it myself. I reporting the entire fiasco to the secretary of state for Tennessee for law violations and refusal to remedy and compensate. I now need help to extend the trip by two days but United are not responding to communications