Low season | August |
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High season | September |
Cheapest flight | $375 |
Not great , just ok . I expected better food but it did not deliver . Flight staff was ok . The guy at the drop off bag counter was the only saving grace in this whole trip . He was pleasant, friendly and very helpful . You couldn’t ask for a better assistance from him .
Not great , just ok . I expected better food but it did not deliver . Flight staff was ok . The guy at the drop off bag counter was the only saving grace in this whole trip . He was pleasant, friendly and very helpful . You couldn’t ask for a better assistance from him .
There was 2 hours delay before boarding and 2 hours delay after boarding while waiting in the plane
Very good crew. Food service above average. Seats very small for a 12 hours flight.
They lost my lauggage and I STILL HAVE NOT RECEIVED IT. NO ONE IS HELPING! PLEASE HELP FIND MY LOST LAUGGAGE
Extremely poor. First - and oddly enough, Air France denied access to the Business Class lounge at CDG to all of us - although we were all flying Business Class. It is amazing that an airline denies lounge access to its passengers flying on business and paying several thousand dollars each ticket. Second, the food on Business Class on absolutely horrible. Air France must have made an effort to prepare bad tasting dishes (not even the ice cream was good). Third, the cabin temperature was too hot and although we complained many times, it never got cooler.
A disaster. Air France is a real joke. They overcharge us customers for absolutely nothing. Service was very poor, food was mediocre, entertainment non existent, etc. We paid thousands of dollars for our business class tickets and then we were told in Paris we could not access its lounge. Really Air France ? Congratulations on irritating your customers to the sky high level and ensuring we will do everything in our power to discourage others to travel with you.
They again did not offer any functioning WiFi in the transatlantic crossing.
The first half from DC to Paris was very good and the staff were very helpful and humble BUT flight from Paris to Mumbai was sad. 1) it was packed. 2) no space on head compartment 3) crews were unresponsive to the calls 4) one crew member literally banged the bottle of water after giving me glass of water. A little water splashed on me and she was unapologetic 5) with so many hours of flight, little leg space should be taken care else don’t fill your airline till brim which affects your crew and they remove anger on us. 6) huge line for washrooms. 7) 2nd half journey was pathetic
Forty five minutes late for departure. Staff were pleasant. Food was adequate but not outstanding. Entertainment system was very good, as it usually is on Air France.
Good. Food items are ok but not really healthy (no protein for the vegetarian option, just a total of 2 gr total) so not fulfilling. Also, no airline is educating passengers to behave and have common sense: let the one sitting by the window pass first, leave toilets clean after use, etc. Humanity is just getting rude and more disgusting by the day and without education or enforced common sense no
The flight attendants were very attentive and recognized that I had a very short layover for my connecting flight. The head flight attendant went out of his way to find out my connecting gate and ensure that I expedited the aircraft quickly.
Unfortunately internet was down and they couldn’t fix it in a time I needed it so urgent to stay in touch with work
Better than other airlines but still not at the top with other airlines that you pay the same price and services and customer service are much more well performed with care and attention to the customer. Still a long way to go. Some of the flight attendants are speaking English like they translate direct from Turkish. They need to improve the customer service for a global travel.
Turkish airlines always is an excellent airline, bottle water, comfort kits were provided. Decent food on board, friendly staffs.
It was good. Turkish Airlines is one of the best airlines companies. I like a lot to travel with them
After boarding cabin was too hot AC didn’t work
It is much better than other airlines but not the best for the price
Check-in was a mess, transfer flights were sepersted so no one could sit with their company. Some tickets were closed to online check-in without notice hand luggage allowances were not checked so oberhead bins were already full halfway through boarding.
Everything was great except the meat served was tough and overcooked!
My experience with Turkish Airlines was highly unsatisfactory. I was prevented from boarding my flight from Istanbul to Miami because they closed the gate 30 minutes before departure, despite my timely arrival. This inflexible rule forced me to book an alternative flight to Atlanta for $1,342.92, as there were no available flights to Miami. Upon reaching Atlanta, I had to book another flight with Southwest Airlines for $270.98 since there were no connections to Miami. Altogether, I spent $1,613.90 on additional flights. Consequently, my total travel time extended to 35.5 hours. The overbooked flight and the enforcement of such unreasonable rules enabled Turkish Airlines to exclude passengers without providing compensation, thereby compelling them to buy new tickets to reach their destinations. This practice is unacceptable, and I intend to report it to the Better Business Bureau and the relevant regulatory authorities.
Because of the fog at the Frankfurt airport, our flight was delayed leaving Budapest. We only had 20 minutes to get from A23 to C13. This was quite a walk for this not-so-young anymore lady--even with the help of moving sidewalks! We also had to go through passport control and then security. Germany is extra thorough, even doing pat-downs of all passengers. We got to our gate and I knew I had been randomly selected for extra security scanning because of the "SSSS" code on my boarding pass so I wasn't surprised when he escorted me back to security to be searched some more. The boarding gate gentleman assured me that they would hold the plane. The ladies in security rushed through the scanning process as fast as they could and we were able to make our flight to Orlando. The actual flight was smooth and comfortable. The food and service were excellent. The flight crew were friendly and efficient.
We were delayed taking off which caused us to miss the connection to Orlando in Frankfurt. The gate we landed at in Frankfurt was in A terminal and the next flight was c15 which was impossible to get to even running. Very poor planning on Lufthansa’s part.
My first two flights were late. I missed my last flight. The next flight was not until the next day Seating on large plane was uncomfortable. In the center row, there are posts that do not allow you to spread your legs. The entertainment center did not respond well. . Food was okay. Though there was much confusion about where the special meals that. People ordered(not me) went
They don't really offer snacks or water as much. but it was perfect.
Other than the delay of flight, this crew tried to make the best of bad situation.
My luggage is lost! I waited in Denver co and seen nothing almost lost my flight due to waiting for my bags and still nothing I hope to contact customer service today hope they find it
Crew was excellent. Sat us together after the airline changed our seats. This was the smaller plane/shorter flight so no entertainment or food.
The airplane, although a very new model, does not offer a standard outlet plug, so when my computer battery died after 2 hours, that was it. It seems bizarre that they would offer only USB outlets.
The smell of vomit from the previous flight was overwhelming for a 9 hour flight. There must be a chemical or product to kill the smell before the next flight boards??!!!
Very smooth flight and crew was very attentive and helpful