Low season | April |
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High season | January |
More up to date movies and a live TV option like ESPN, Fox News or CNN. All they had were movies and Spotify Music and some games. Also, wifi on international flights isn't free for Skymiles members like on domestic flights via T-Mobile.
More up to date movies and a live TV option like ESPN, Fox News or CNN. All they had were movies and Spotify Music and some games. Also, wifi on international flights isn't free for Skymiles members like on domestic flights via T-Mobile.
Staff was absolutely fantastic. There is no WiFi capabilities on this plane, the food isn’t even fit for a dog and the check in process both ways was difficult
Not pleasant. We arrived several hours late and my friend and driver were waiting for me a long time at Tucson airport. At first we had to divert to phoenix due to shitty weather. Well, i guess I can’t fault anyone for that. But then when they refueled , they overfueled and we had to wait even longer for the plane to burn off excess fuel. So someone really screwed up there and should get fired. Human error is really inexcusable.
Flight for canceled. Horrible experience.. had to rent a car to drive myself up here.
Inconsiderate staff, plane was very hot, poor decision-making from the crew.
Friendly flight attendants. Comfort plus seats were very comfortable and had lots of leg room. 10A and 10 B.
The Flight crew didn’t serve us until about 1.5 hours into the flight because of turbulence but after it ended it was fine to move around. They served us water only and snacks and then NEVER, NOT ONE TIME came through to collect trash until right before landing about 1.5 hours later. There was absolutely no need for that. They crew was just standing around talking and visiting with each other and really never tried to see if we might want something besides water or even try to come pick up trash. This is VERY unusual for a Delta flight but it was not what I would have expected for a 4 hour flight.
The plane was FREEZING SEATS UNCOMFORTABLE Otherwise smooth Thank you
I would fly again the whole experience was great. The only feed back I can give that they don't do that American Airlines does is the crew there is more humorous with boarding and thank their passengers. It makes it more fun to fly with them. I would however fly Delta again.
From Atlanta to Cabo I would have hoped on a plane that size I would have been able to breathe and wiggle my feet a little! The leg room in that plane is non existent and I am only 5”4’. And the air vent either wasn’t working very well or just could not blow air from the ceiling to the seat area as I was suffocating through the entire flight! And please don’t say I would have been more comfortable in first class because I cannot afford those rates and have always travelled Main Cabin without issues !
Sardine can herringbone layout in business class. Uncomfortable and nowhere to put your book, phone, headphones, etc. worst hard product ever, and the service and food aren’t good enough to make it worthwhile. Expensive garbage. British Airways purchased this thinking only about financials, clearly not customer experience. British Airways business class is the garbage truck of the skies. Hard pass!
Aviianca was ok but that was not my original flight I boooked. I was moved there a few hours before boarding and the flight landed at a different airport from my connecting flight. I had to take a very expensive cab over 150 pounds to comnect.
What a great flight that was. Leaving from the small London City Airport, which was easy and convenient to get to on public transport, The flight was slightly delayed, but no big deal. The crew was attentive and served the light sandwich meal, a snack and a soft drink with a smile. The seats were ok, but the same like other budget airlines. The onboard luggage allowance was good and way better and hassle free compared with budget airlines. Well done B.A. and keep the good work up 👍👏
Worse experience with an airline in general. They failed in providing boarding passes at the beginning of my flight, requiring a trip to our local airport to correct. Most flights were delayed & one plane had to be replaced due to mechanical problems. Then they forced me to check a carryon bag that I couldn’t pick up in time due to a delayed flight. I had to choose between catching my flight or picking up a bag. And then trying to make a baggage claim online was impossible! A comedy of errors, but it was anything but funny. I would rather take a cruise liner than fly on British Airways again!
Wheel chair assistance was requested but found very poor status at London.
Boarding at London was poorly done. We really enjoyed both flights with amazing crews. Looking forward for next flights
The flight was uncomfortably warm. We asked a member of the crew to adjust the temperature, and they said they would but it didn't make a noticeable difference. They really cram you into the plane, too, in economy. It was quite uncomfortable for an 11 hour flight.
I mentioned in advance that I am gluten free, however, they did not have any options on the plane for me. That was disappointing. Otherwise, the flight was totally fine.
I love flying British Airways. The process is efficient and the crews are tremendous.
The flight, food and entertainment we all decent, except for a mishap when an attendant accidentally dropped a hot breakfast plate on my son who was fast asleep two hours before landing in London. She was very apologetic, and offered to help pay for any dry cleaning, but we have not received anything from BA. What could have been better, however, was the lack of any support upon landing to make a connection. The original flight from LAX to London had been delayed, so our time between flights had been cut to only an hour. There was no staff helping direct us where to go to get through security. When we approached anyone to ask for help, they acted bothered. I was traveling with four children that needed to use the restroom and get cleaned up after the spill, so we had to stop briefly for that, but again the gate notices directing us where to go only said to get to concourse A, there was no gate assignment. It was a busy time at security, and the process was slow, but we still arrived at the gate 10 minutes before the scheduled departure only to be told the gate had closed. We came to find out that our connection to Paris had actually taken off 5 minutes early, but without us, and six of its passengers. British Airways had to be aware of our delay and known that we had made it to security, but did not make any effort to ensure their passengers could make a tight connection through a crowded airport. Rebooking a flight for 8 hours later was not a pleasant experience and when we finally arrived in Paris at 1:00am, we arrived with only two of our six bags. Again the original flight was okay, but the support on the ground was greatly lacking.