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Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.

Overall experience was OK. Seats were truly uncomfortable for such a long flight. Food quality was mediocre at best. The staff was great though!

Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.

Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better

For a short flight, Qatar Airways offers very good onboard service.

Fantastic, the 787-9 is a very beautifully designed plane and it was a pleasure to fly in the Qsuite. The suite did feel slightly smaller than the 777 variant, and the suite door also felt smaller, as I felt more exposed as passengers and crew walked past. Food was too notch, and the service was fantastic. I wish they’d enforce boarding zones more effectively, but otherwise they did really well.

Overall it was a very good experience. Boarding was efficient and well organized. The cabin crew were excellent. The meals were tasty and quite filling. The warm bread rolls were a nice touch. Seats were comfortable even if they were a little narrow. Entertainment selection was excellent.

Too many boarding protocols. Never experienced with other international flights.

No separate queue for business class/platinum passengers. I had to stay in the long queue to board. I requested breakfast before landing, but the crew didn't offer, except a coffee with milk. No tea with milk was available. Had asked for cookies, but didn't receive them. The crew in the business class was not good in terms of service..

Was required to print a boarding pass, which I'd prefer to avoid. Seat (economy x) was comfortable, service was excellent.

I have been flying Turkish Airlines for the last 5 years it’s always great service, on time , excellent food, only one thing wasn’t reliable is their on board WiFi most of the time it doesn’t work.

The flight and crew members was excellent. The food was nice too. Over all service and time is commendable.

Very bad from ISTACC leg of flight specifically the seats. These seats are for economy not for Business class. I suppose when flying to a third world country you can fly any craft and no one questions it. I was very disappointed for that leg of the flight. This needs to change.

The food was disgusting that only what i wanted to say

It was good. Turkish Airlines is one of the best airlines companies. I like a lot to travel with them

Not sure how they are rated best airline in Europe. If they are the best; then I worry about the overall airline standards of European airlines. Seats were very uncomfortable and almost closer to budget airlines in terms of comfort. A sore bottom after a long haul flight ruins your holiday at the start. Check in process was okay. Staff/crew was good - interactions ranged from pleasant to borderline rude (depending on the particular individual).

Check-in was a mess, transfer flights were sepersted so no one could sit with their company. Some tickets were closed to online check-in without notice hand luggage allowances were not checked so oberhead bins were already full halfway through boarding.

I did not like the quality of the food and there was no snacks offered between meals.

Turkish Airline is great! The fact that they provided a hot sandwich for an hour flight is truly amazing. I can't say enough good words but Thank You!

boarding from the lagos airport is always very chaotic. The seats on the place are not comfortable (old planes are always used on this route) and the screen chargers for my phone are both not working (both seats).

Plane was late with no information or announcement … had to walk up n downstairs.., had not communicated this … and ppl had suitcase to carry .

Like: Plane made it to the destination. Dislike: Food is terrible, no entertainment, very dirty airplane.

I have been flew with ET since 2013 and I wish the service can be reach standard airlines as Star Alliance member please ET you need to improve many thing on the services learn from SQ and other member

Boarding was delayed and people were just sitting there like lost.

Good was great, but no vegetarian option: only beef or chicken. In business class please add a vegetarian option. Thanks

The boarding area was too small with only one agent checking passengers into their standing bus

My experience was with Ethiopian airlines was pathetic. I would not recommend anyone to travel with Ethiopian air. Customer Service was very poor, rude stuff and flight attendants. Unwilling to offer help when asked either not able to articulate English properly or adamantly rude. Bole airport is dirty and unpleasant. Many passengers going through the airport but inadequate staff to offer service. Passengers in the flight very unkempt. Noisy flight. flight attendants unable to make order during flight. Passengers with kids unable to control their kids. The kids kept screaming, and shouting during the flight making everyone uncomfortable. Overall the flight was not comfortable.

I like the leg room. I did not like the plane from Chicago to Addis. It was dirty and smelly and toilet area filthy. My screen was not working and kept saying loading. The plane from Addis to Harare was clean , more modern and food looked much fresher and tasted better. Boarding at Addis was a nightmare, long queues and lots of confusion,International space has no seating are and one is standing all the time.

Very bad, flying business but have no benefit of it. the crew was rude and I was not offered any food at all. I called them 3 times but none of them came. I was sick at that time and none of them helped me. an hour before landing they came to offer me food. it was too late because my stomach was already very painful and I was vomiting. I nearly can’t walk to immigration. I was forced to cancel my connecting flight and had to stay overnight in stockholm to recover my health.

It’s good alternative flight out from Mogadishu, especially for the timing