So uncomfortable to sit in the tiny space on a long, international. Food was rough. Please, less white flour and processed food.
So uncomfortable to sit in the tiny space on a long, international. Food was rough. Please, less white flour and processed food.
Our flight was delayed 2.5 hrs due to plane being too hot! After 1.5 hrs, airline decided to use another plane but had to wait for gate, baggage transfer & beverage transfer. Anyone could tell after first half hour that another plane was required and although did not affect us many would miss connecting flights at Heathrow. I have found the stewards are not the friendliest in the industry and the food is questionable, even as I like airplane food normally, the best of the 2 flights was the yogurt & granola for breakfast.
They ocer booked the connecting flight. My bags took a long time to come out, nevertheless I got to the gate in time to board, but they have given my seat to another passenger. They were aware I was connecting from another flight that was a little late, but they did not care. The customer representatives were rude. A horrible experience.
A disaster, I lost my connection due to overcrowding at the Miami airport, having a 3-hour layover and the airline did nothing to reboard me on time and I had to sleep on the floor for 18 hours.
It was spectacular. I had basic Economy and was given so much space and their seats lean back so far. Staff was superb, food was superb, everything was superb, Finnair is Fantastic.
No problems with flight. Even though I had a short layover in DFW, I was still able to easily make my connection.
Flight was delayed three hours waiting for the flight crew, even though the plane was at the gate for the scheduled departure
Despite a bumpy flight the pilot was great. The rest of the crew on the other hand couldn’t care less if a passenger would colapse and die. Horrible service, robot like, lifeless…
Flight departed PHL one hour late due to late arrival of aircraft. On board services were okay. First class menu does not offer any new items; same desserts (cheese & crackers or Mango sorbet). At least there were no credit card promotions during the flight.
My overall experience was wonderful. American airlines looked after me very well in all my flights. I'm especially thankful with the way they dealt with my connection Phoenix - Honolulu, in which I had less than 20 mins to board, and the staff were able to get me in, as well as my luggage. A big thanks to them!
Cartagena (CTG)Colombia
Toronto (YYZ)Canada