$309 Find Deals on Flights from Tegucigalpa

My reservation indicated that I has luggage allowance of 35lbs per person but the airline mentioned that this allowance was only for the rteurn leg of the trip and c harged me $244 additionally for the flight ! This felt like a bait and switch and the complaint is more to do with losing trust in booking through Kayak if the details displayed cannot be confirmed and trusted with the actual airline

It was fine, however they didn’t provide an accurate time for the delayed takeoff. And at the small local airport where we departed, you couldn’t go through security much earlier than the flight. Given the delay, my flight was waiting in the lobby of the airport for a long time. The airlines never told us when we could all travel through security. This was a nuisance because many of us were forced to sit on the floor of the lobby instead of the spacious gate waiting area.

It was a short flight. Seats are small but the flight to Peten is less than an hour.

Allow for not applicable in your survey if there is no food or entertainment on a very short flight of only one hour

Notsure if it was an issue with the airline or Guatemala Int airport, but boarding information, times posted, and boarding to aircraft where contadicting n confusing - relied on gate airline staff n fellow travelers.

The flight was cancelled 2 time as. The airline was stranded me in Guatemala with no solution.

My flight was cancelled 2 times with no solution left stranded in Guatemala.

Boarding was long and messy. No food was offered on the flight. No entertainemnt. Clean flight however.

They changed the aircraft and with the exception of 3 passengers, no one got their luggage. I was charged for the luggage.

The ticket you issued was an hour after when the real flight was

I didn’t get a chance to experience anything because the 3rd party company that receives payment did a really bad job. After I received confirmation number I went to bed then I tried to check in my confirmation number did not work then I received a massage that my payment did not go through I called the company to rectify the problem and I was told that confirmation the whole thing was cancelled and that they couldn’t do anything about it and hang up the phone. So I decided to purchase a new ticket from another airline. I will never use kayak again and I’ll make sure all the people in my circle doesn’t deal with you guys.