Amazing airline accommodations. The cabins were so great. The food was very good and the flight attendants were so nice. Made a 15 hour flight seem easy.
I paid extra for seating when first booking flight to be in a comfortable economy seat They still changed it to a middle seat regardless. When I asked for it to be changed back to aisle, they could only give me one at the back of the plane in the least comfortable seats.
Same as already mentioned. This was more comforting as I got my aisle seat for my knee.
Qatar Airways is an excellent service provider. The crew members were attentive and helpful. The aircraft was very clean. This was the longest leg of our journey, so it would have been nice to have more leg room for comfort. We appreciated the crew's service of four hot meals to all of us during this long flight. Also, it was helpful that the crew asked us to keep the window shades down for the entire journey, allowing the environment to get lots of rest during the trip. For families traveling with little children, this was helpful to them to keep them settled.
Flight departed punctually on time. Unfortunately it seems because the destination airport is a secondary airport the airline sees it fit to operate a plane with lower comfort and offerings. There was no inflight entertainment, wifi or let alone a screen to at least track flight status for remaining flight time.
In the business class it was everything wonderful. However in the economy is a hell. BTW. When I asked to search for tickets, I ordered business and I was offered options with economy, that was not clear in the order, so I could've acted faster to rectify it.
The seat cushions are absolutely lacking, not sure if they know the passengers are traveling for 14 hours straight, but the padding made our back and butt ache like crazy. The entertainment console had its own problems, either the headphone jack wasn't working or the power outlet via usb or ac outlet was not working. Not to mention the seat handles were not adjustable in some planes in the middle or on the aisle. Qatar/Indigo may be operating a very old fleet of planes to make as much profit as possible, but passengers may not be following them for long, should this treatment of its customers continue. Qatar/Indigo, wake up and do it right by your customers, or they may not be your customers anymore.
Nice airline. I was in a really weird seat which had extra leg room, but no basket or stowage. And the people next to me were pretty noisy during the flight, so it was hard to rest. I wish staff came around to pick up trash more often as I had no where to put it except my lap or the floor.
It was very good. It was a long flight and being a tight with little leg room.
I always fly with Qatar air and you are the best. Keep up the good wor, after travelling with Qatar Air More than 80 times, you never offer to upgrade me.but it happened to my friend companion some time. Any how i still enjoying travelling with Qatar air and wait one day to upgrade me too. Best Regards
The Airline canceled my flight and don’t want to refund me.
My luggage was left behind in Miami. I wasn’t the only one. I couldn’t get a boarding pass from air Maroc but I got one from American Airlines for the air Maroc leg. I had the sense of getting in line with air Maroc boarding crew and showed them my AA boarding pass for air Maroc and I got a new one from them. There were several passengers filing missing bags reports in Casablanca so I assume there isn’t a good coordination between airlines. My AA bag ticket says Casablanca but it is from AA. I wasn’t the only one missing a bag.
I couldn’t find my boarding pass with the information provided by Underpricer. It took me several hours to find what the issue was. Finally I got the right code to get my boarding pass from American Airlines. Underpricer WhatsApp call center finally got it right. When I got to Casablanca my luggage was left in Miami. Not sure which airline fault it was if Air Maroc or AA. I filled out a report with Air Maroc
Flight was late, economy seats are uncomfortable, and there is no entertainment. Food looked good, although I did not eat as it was Ramadan. Flight crew competent and professional. Ticket was not good value for money. Too expensive.
Had problems with online site and app when trying to book flight and manage reservations. My in-flight console did not work and seat did not recline. Staff could not provide details with respect to short connection. Fortunately a fellow passenger was helpful. Otherwise good flights, on-time departures/arrivals, etc.
Horrible. Flight was overbooked and I was put on a flight to Miami without a leg to my final destination. And Kayak is not helping resolve the problem
I would like to praise one of the stewards, Mohamed, who was swift and efficient to help me as I was not feeling well at some point during the flight.
Food quality was low for business class. No snacks between meals. Very confusing “One World” participation. This airline seems to be part of the program but doesn’t recognize the benefits to customers (luggage allowance)???
Due to the operational delay with Southwest, I missed my connecting flight in New York. Southwest rebooked me with Turkish. Southwest paid for my accommodation in NY, but did not provide food at the hotel. I ended up spending 34 dollars on my dinner. Moreover, in Istanbul, where I transited, I had more than 10 hours of layover without access to the Turkish Lounge. I spent 117 USD to have access to the Yotel cabin for only 4 hours of rest and recuperation from jet lag. This was the most painful trip I have ever had in my life.
Cancellation was really bad no organizations at all and I want to choose a direct flight for the 18 January counter agent does not allowed me no even to speak was rude I was forced to got a third world country flight
