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Changing & Cancelling on Biz+

How to manage trip adjustments

How can I modify my booking?

Biz+ lets you make changes to your booking directly on KAYAK for Business. Whether you need to change or cancel and be issued with a rebookable voucher, it’s just a matter of a few clicks. You can also make changes to your booking by contacting an agent.

Changing on KAYAK for Business

Cancelling & ticket vouchers

Changing with an agent

How to modify your booking?

Changing on KAYAK for Business

To make changes to your trip on KAYAK for Business, find the relevant booking in your “Trips”.

You can make adjustments with the “Manage Booking” function.

The trip will indicate if you can cancel or reschedule the booking.

Cancellation & Unused Tickets

We understand that plans can change unexpectedly. That’s why with Biz+, your cancelled travel can be converted into unused ticket credits, ensuring you don’t lose out on your investment. Keep your options open and use these credits towards your future journeys.

Unused tickets: Your unused tickets are displayed when it’s applicable and Biz+ reminds you to use them before expiry.
Carrying over old Unused Tickets: While you can claim for unused tickets on the bookings you’ve made on Biz+, your old credits cannot be carried over to Biz+.

Changing with an agent

Biz+ also provides you with the convenience of making changes and cancellations offline through our experienced travel agents.

  • Call: If you need fast help, for instance if you’re experiencing travel disruption.
  • Email:  If your request is less urgent. You can still expect a quick response

Need help with a booking?

We’re available 24/7. Call of email us anytime.

By Phone: 

By Email: 

 

Frequently Asked Questions

On Biz+, all bookings are made directly on KAYAK for Business with no click out to third-party provider websites. Biz+ also offers the following features:

  • 24/7 agent support
  • Cart bookings
  • Guest bookings
  • Travel arranger functionality
  • New payment options: shared company card for flights and hotels, direct billing for rental cars

 

 

You can sign up for KAYAK for Business on kayak.com/business. Once you have an account, you can opt in for Biz+.

No, we do not charge any subscription fee and there is no contract. You’re free to stop using Biz+ at any time. Our per-trip cost structure means you only pay if you travel and never at any other time.

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