Save up to 36%Compare multiple travel sites with one search.
Free to useThere are no hidden charges or fees.
Filter your dealsFilter by car type, brand and more. Instantly customise your results.
Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.
2 locations in Silver Spring
Filters
Reviews
2.0 Poor
Anonymous, Feb 2024
Economy
8.0 Very good
Kim Alison, Sep 2022
2.0 Poor
Anonymous, Oct 2020
Pros:
There didn’t have any cars. Had to cancel my trip and got stranded/had to uber home.Cons:
Don’t rent vehicles if you don’t have them.6 locations in Silver Spring
Filters
Show reviews that mention
Reviews
2.0 Poor
Alexander, Apr 2024
Pickup truck
2.0 Poor
Baturalp, Sep 2020
Pros:
I did not like anything at allCons:
They did not have any cars on the day of our reservation even though we booked our car in advance. The whole point of reservations is to book a car and time slot. They should not do over bookings and inform us in the case of car unavailability so that we can arrange our plans accordingly.5.6 Fair
Steven, Aug 2020
Pros:
Staff were friendly.Cons:
Pick-up took an hour. Company is definitely a pandemic profiteer in several respects, one example being their toll policy. Many toll booths only accept E-Z Pass and not cash so the license plate is charged, Enterprise will charge the customer additional fees in addition to the customer paying the toll. I explained were I was going to staff (inter-state) and received no mention of this. I also informed them that I did not own a car and have not driven since the pandemic started. I should have been updated on current procedures concerning tolls. Enterprise is definitely not be my first choice in the future.7.2 Good
Anonymous, Jun 2020
Pros:
The pick-up staff was not friendly. the drop-off staff was very friendly. Also had a problem with pairing phone with media system. Had to go back. Thomas was extremely patient and helpful.One location in Silver Spring
Filters
Show reviews that mention
Reviews
2.0 Poor
Anonymous, Jul 2024
Intermediate SUV
10.0 Wonderful
Anonymous, May 2021
Pros:
The staff was exceptionally helpful. They were low on cars and initially going to "upgrade" me to a crossover, but when I stressed the fuel economy they turned around a car in minutes that had been returned since I showed up. And then, when I returned after 6 pm (but before the staff left), they accepted the vehicle without question. I also really appreciated that by paying in advance (not sure if a regular Hertz thing or just a limited thing) I was able to save a significant amount over other local competitors that I've used previously. Even with the more limited hours of this small shop, I would definitely consider using this Hertz location again.4.0 Mediocre
Anonymous, Feb 2021
Pros:
Morning staff was friendly.Cons:
No receipt given. Contacted the general customer number who said they would email it 5-10 minutes. It never arrived. They never did. NO RECEIPT. Not the day of. Not the day after. N8.0 Very good
Daniele, Nov 2020
Pros:
Good staff, super easy pick up and drop off, nice vehicle.Cons:
a little cleaner10.0 Wonderful
Anonymous, Jul 2020
Pros:
The staff was very professional and pleasant.......the Manager was very helpful.2 locations in Silver Spring
Filters
Show reviews that mention
Reviews
4.0 Mediocre
Jeanie, Jul 2020
Pros:
Staff friendly.Cons:
The car was not clean when I picked up. I saw visible fingerprints on GPS screen, crumbs in the cup holder, and stains on both front seats. About 45 min into my 4 hour drive back to NY, the “!” Icon began to flash indicating the back right tire was low on air. I don’t typically drive so had no idea how to put air in tires or how much. Called Roadside assistance and was on hold forever. Luckily a cop pulled up at the gas station and was able to help me. These things should be checked before customers drive off w the cars. During COVID pandemic I feel that cleanliness should be a priority!One location in Silver Spring
One location in Silver Spring
Pick-up location | Silver Spring |
---|---|
Car types | Van, Minivan |
Rental locations | 13 |
Airport locations | 0 |