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One location in Provo
One location in Provo
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Reviews
10.0 Wonderful
Lance, Jul 2024
Premium
10.0 Wonderful
ALAN, Mar 2021
Pros:
Staff was accommodating. Car was clean. Price was reasonable.Cons:
Nothing10.0 Wonderful
Anonymous, Mar 2021
Pros:
The staff was very friendly and helpful which made the experience so much easier.Cons:
Cant think of anything!10.0 Wonderful
Anonymous, Aug 2020
Pros:
We got there 10 minutes before they officially opened and they rushed to help us anyway. The exact car was not available but they had two other cars with 7 seats and gave us the option to choose the larger but wait 20-30 min until it was cleaned or get into slightly smaller with the same number of seats.Cons:
They need to open earlier.7.2 Good
Anonymous, Dec 2019
Pros:
The car was very cleanCons:
The positive: the vehicle was very clean The rest: Customer service rep that worked with us made me feel uncomfortable and uneasy about even renting the vehicle. She said things like “this is my baby so please be careful with it”, “please drive carefully out there” (multiple times) and made it seem like it was her personal vehicle. And in text this sounds normal, but her tone, body language, facial expression, and general bluntness made me feel like I didn’t even want to take the car. If she was so worried about it getting damaged why even rent it out? I was so uncomfortable and worried about anything happening that we even returned it early. We had it rented for a full day (24hrs) for almost $100 but we just used it for what we needed and took it back 5 hours later. I was in such a rush to take it back that I forgot to put gas in it, so I probably got charged more. I haven’t checked yet. Lastly, I booked this rental through kayak. And when you’re checking out it recommends you purchase insurance. I did, and when we got there I showed her the insurance email and she looked at it, looked at me, and said “I don’t know what that is”. I explained how I bought it through kayak and she then told me they don’t take it and took our personal insurance information down before we could leave. All in all, the great cleanliness of the vehicle was not worth it. I do not recommend this location.2 locations in Provo
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8.0 Very good
Anonymous, Sep 2020
Pros:
Easy pick up and easy drop off, was a day late on dropping off so I'll wait to see what additional charges may be applied. Desk person said just another day of rental would be due which would be fair.10.0 Wonderful
Anonymous, Jun 2020
Cons:
Keep it up8.8 Very good
Anonymous, Jun 2020
Pros:
The staff was very friendly for pick-up at the Provo Airport. We dropped off the car to the Louisville Airport rental parking lot and left the key in the car; we did not end up meeting any staff during our drop-off process. It was a brand-new 2020 Chevy Malibu with awesome tech updates, making it very easy to use our maps phone app, music, and more!Cons:
We paid Kayak $11.00 a day for insurance, and ended up paying additional insurance through Hertz, because we were unaware that the $11.00 a day would not cover what we were hoping it would cover.10.0 Wonderful
Paul, Feb 2020
Cons:
Easy and quick pick up/drop off.7.6 Good
Anonymous, Nov 2019
Cons:
There was a $30/day fee because I’m 6 months away from being 25, they didn’t quote me that until we arrived to the airport. So our online reservation quote was like $170 but when we ended up paying $305. Knowing that before hand would have been really helpful.One location in Provo
One location in Provo
One location in Provo
One location in Provo
Locations in Provo
1331 S Sky Way
+1 801 787 2130
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One location in Provo
Locations in Provo
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No reviews available
One location in Provo
Locations in Provo
3421 Mike Jense Pkwy, Provo, , USA Utah
+1 914 368 0091
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Along with an 8 passenger van, rental companies in Provo offer 7 passenger vans.
Pick-up location | Provo |
---|---|
Car types | Van |
Rental locations | 11 |
Airport locations | 9 |