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4 locations in Lady Lake
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Reviews
2.0 Poor
Anonymous, Apr 2024
Intermediate SUV
10.0 Wonderful
Anonymous, Apr 2024
Intermediate SUV
8.0 Very good
Daniel, Mar 2021
Pros:
Yes, pickup was quick and easy.Cons:
No issues at all.10.0 Wonderful
Eric, Mar 2021
Cons:
Better pricing6.8 Okay
Anonymous, Oct 2020
Pros:
Staff was friendly. But pick up process a disaster. The company computer wouldn’t verify my billing address. I had to call my husband at home, find and take pictures of water bill, light bill , email them to company. It took a very long time to get car.8.4 Very good
Lonnie, May 2020
Pros:
Staff were very friendly and helpfulCons:
Dodge Minivan I rented sounded like the tires or bearings need attending to. There was a consistent rhythmic vibration and noise at higher speeds2 locations in Lady Lake
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Reviews
10.0 Wonderful
Anonymous, Jul 2024
Intermediate
10.0 Wonderful
Anonymous, Oct 2022
8.0 Very good
Ron, May 2021
Pros:
Pickup and drop off went smoothly. No problems.Cons:
The van was not washed before rental. Windows and mirrors were so dirty, I had to spend 15 minutes cleaning them before I could start my journey.2.0 Poor
Anonymous, Apr 2021
Pros:
The car was excellent. Easy and comfortable drivingCons:
The Hertz office in Lady Lake (The Villages) was a very bad experience. We had to wait for about 1 hr for the understaffed office to clean a car for a person in front of us and to clean our car. Knowing we were coming to pick up the car, it should have been ready! Further, the inside was nice and clean but the outside was very dirty. I paid for a carwash before I left FL. Also, the office was very soiled looking and tacky. The pick up experience was quite annoying.2.0 Poor
Latasha, Mar 2021
Pros:
NothingCons:
I called the day before and put a reservation in online. I had a family emergency in Alabama and needed to get there as soon as possible. I called before setting the reservation to see if they excepted debit cards they stated yes. The next day I spent 30 dollars on a taxi to get there. When I arrived, I had to wait for 30 more minutes to be told that my credit score was not high enough to rent a car from them. One hundred sixty dollars later, I rented from another company. I will never recommend them to anyone else who has an emergency.2.0 Poor
Tara, Jun 2020
Pros:
We arrived 12min after the stated time on the reservation and the doors were locked!Cons:
It would've been nice to know that the place closed at 12 and that even though the reservation said to pick up at 12, we should arrive by 11:30. Had to drive an extra hour and a half to get another rental that day and paid $150 more.One location in Lady Lake
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6.0 Okay
Anonymous, Feb 2021
Pros:
Staff was friendlyCons:
Car had multiple dents, scratches, odor9.6 Wonderful
Anonymous, Sep 2020
Pros:
Staff was very nice and made the rental process very easy. Drop off was a breeze.Cons:
The car smelled of smoke when we got it, which really stood out since we aren't smokers. Other than that, vehicle was very clean. We personally bought a Maguires odor bomb and set it off on the car and that got rid of the smoke smell. Overall very happy with the rental.One location in Lady Lake
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Reviews
2.0 Poor
Anonymous, Jun 2024
Minivan
10.0 Wonderful
Anonymous, Dec 2020
Pros:
Friendly staff10.0 Wonderful
Jennifer, Jun 2020
Pros:
Staff was great for both pickup and dropoff. Easy, quick, and very happy with the experience. Vehicle was clean and comfortable and exactly what we needed!One location in Lady Lake
One location in Lady Lake
Pick-up location | Lady Lake |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |