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7 locations in Columbia
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Reviews
10.0 Wonderful
Karen, Nov 2021
2.0 Poor
Dominique, Nov 2021
6.0 Okay
Cale, Oct 2021
10.0 Wonderful
Anonymous, May 2021
Pros:
Ease of driving away in a carCons:
Nothing other than lower cost. Great experience4.0 Mediocre
Anonymous, May 2021
Pros:
it was a fast check in and check outCons:
the car was dirty and it looked like they did not put any effort to clean the outside we were additional charges I had to pay for my husband to drive the car even though we are married and on the same policy2.0 Poor
Anonymous, May 2021
Pros:
I didn’t like anything. They cancelled on me 4 hours before pick up saying they didn’t have the car available.Cons:
Actual service from Hertz. Didn’t get the car rental because they cancelled7 locations in Columbia
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2.0 Poor
Chas, Oct 2024
Intermediate SUV
2.0 Poor
s, Aug 2024
Minivan
2.0 Poor
Edward, Sep 2022
3.6 Poor
Anonymous, Oct 2020
Cons:
returned car a t6:30 pm and was charged for an extra day2.0 Poor
Anonymous, Aug 2020
Pros:
Staff was very friendly and tried to be helpful.Cons:
They would not rent me a car without a “credit card” even though my Visa debit card worked just fine for Kayak to make my reservation and charge me $88 for the insurance I ordered for the car. And I requested a refund, but of course that’s a different company, so I have to take it up with them. I emailed the insurance company with no response!2.0 Poor
Anonymous, May 2020
Pros:
I did not get a rental he called me at 2pm which was my reservation time to tell me they didnt have pick ups.Cons:
Dont let me reserve something online if its not at the location, online option should say not available.One location in Columbia
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Reviews
2.0 Poor
Anonymous, Apr 2021
Pros:
nothingCons:
don’t wait till the day of and say you doesn’t have any cars available so unprofessional3.6 Poor
Kim, Oct 2020
Cons:
The car had to be jumped twice, the tow truck Worker Todd me that I had a bad battery. When I called the company back to let them know about the jump And that I would be late, the customer service received WAS HORRIBLE. The car smelled like smoke and when I was given another option, it had a huge crack in the windshield and low tire pressure.2.4 Poor
Silas, Jan 2020
Pros:
The manager, Ty, was extremely friendly and accomodating. He is the only positive part of our experience. Ty refunded us all but $50 of our rental.Cons:
The lady at the desk was rude and terrible to us, especially to my wife. She also charged us for 12 Vehicle License fees instead of what should have been 2. I challenged her on it when I picked it up and she said its normal. Kayak Quoted us $85 and we ended up paying $125 NOT including the deposit. I expected a few dollars more, but not $40 more in hidden fees. When we complained that we were overcharged and that the car was unsafe and smelled of smoke, the lady got belligerent and defensive. We had to cancel our trip and return the car just a few hours after we got it. There was a noise coming from the back end and it felt very unsafe. There was also major damage on the side of the vehicle and it smelled of smoke. When I brought this up to the front desk, the lady said its not their fault because they are also Cash Car? Whatever that is. We felt it should have been an entire refund since we didn't even keep the car for half a day, as I was halfway to my destination and i turned around because of safety. The address on Google Maps also leads you to an Enterprise location. ACE/BEST/Cash Car (whatever they are called) is not located at the address that comes up on google.One location in Columbia
One location in Columbia
One location in Columbia
Along with a 9 passenger van, rental companies in Columbia offer 7 passenger vans.
Pick-up location | Columbia |
---|---|
Car types | Van, Minivan |
Rental locations | 18 |
Airport locations | 2 |