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Standard | $110/day |
Pickup truck | $55/day |
4 locations in Berwyn
Filters
Reviews
2.0 Poor
Oct 2020
Pros:
I request I truck they just have one to rent and even I ordered in advance they give to the person who was right before me. So frustrating since I have to be waiting outside for 40 minutes which is understandable but I was so frustrated that they don’t say nothing until that moment of the ranting and also no more options of that type of vehicle nowhere else.Cons:
Have more vehicles to rent or have alternative options in other branches.8.0 Very good
May 2019
Pros:
Easy pickup dropoffCons:
Drivers seat was too low for my height. Side mirrors blocked view.7.2 Good
Dec 2018
Pros:
Got a local rental with ease.Cons:
The dates I requested got changed and I didn't notice till a day before picking up the car. I was forced to make rental changes at the last minute so paid top dollar!!! It could have been worse had I not checked my reservation a couple of days before picking up.7.6 Good
Sep 2018
Pros:
Nice customer service rep at the rental location. Friendly and polite.Cons:
Only had one car on the lot which was different from what I was expecting based on my reservation preference.4.0 Mediocre
Jul 2017
Pros:
NothingCons:
On the pickup date they had me waiting for the car and wen they finally had it the told me it needed an oil change and if I wanted the car right away I would have to take the car myself to do the oil change, otherwise I had to wait longer. The car was not even vacuumed or washed wen i got it. Also wen i got to my destination I noticed that the plate sticker was expired. When I told them about it they told me I could have driven it like that and if I have gotten a ticket they would have paid for it.2.0 Poor
May 2017
Pros:
People friendly enoughCons:
Line of people waiting. Then they asked for a major credit card for my second driver which she does not have and has not had this request before when signing up as a second driver. Didn't have time to deal with it. Took my own car. Also - We learned that there is no night drop-off. Will not be using this location again.2 locations in Berwyn
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Reviews
8.0 Very good
Mar 2020
Pros:
The pick up was close by but I didnt realize it would not be at the airport. The sign is super small and if your not looking for it you would miss the pick up spot. Our group waited over 30 minutes before they finally picked us up.6.8 Okay
Jan 2020
Pros:
A good initial price, but was then increased when they forced me to buy insurance before I could get the keys. The vehicle was in excellent shape and clean.Cons:
The pickup experience was very frustrating and I will not use this company again.3.2 Poor
Jan 2020
Cons:
The car’s front end rattled the whole time. Alignment was off pulling to the right. Drivers door made a rattle like a can of beans the whole time we drove over 60mph. The car was dirty when we received it and had over 10 chips in the windshield. Worst rental I’ve ever had.2.4 Poor
Jan 2020
Pros:
The car was ready when I arrivedCons:
I was charged more than what my quoted price was, costing me nearly $100 more than anticipated. Car had a broken rear windshield, no ice scraper, and a slow tire leak in the middle of winter.3.6 Poor
Dec 2019
Pros:
One lady was super helpful and nice, the rest of the staff I interacted with seemed like they hated everything. The second van I received was in excellent condition on the inside, though dented on the outside.Cons:
Ended up being about 25% more than the quoted reservation cost with no explanation given. Inconvenient pickup/drop off location, at least for transit/walking. Took a very long time to pickup and drop off despite being the only customer there. First van they were going to give me was FULL of trash in the back. Second one was fine. Otherwise rude staff. put a huge hold on your card, mileage limit for IL residents - they do tell you this upfront when you’re there but it’s a bit sneaky if you’re reserving through a third party site like this. Some other stuff I can’t even think of right now cuz I’m trying to push the whole ordeal out of my head. It was pretty darn cheap though.2.0 Poor
Dec 2019
Cons:
We thought we were getting a great deal on a car rental for two weeks. When we arrived at the business to pick up our car, we were charged over $120 more than our initial payment. The reason was (at first) that they had to come and pick us up from the airport. When we pressed into why, the next reason they gave us was because we should have reserved the car through a third party like Expedia. Which we did-through Kayak. The NEXT reason they gave us for charging us so much more was that we came through the airport. Which made zero sense because that's where I filled all the information out at the time of making the reservation. We then asked to see the manager and someone else came out to talk to us. When we asked the woman if she was the manager she said, "well, kind of, but not really, I just help the manager." We then asked again to see the manager. She went back to get him and came back to us and said the manager refused to see us and would not come out front. We then cancelled our reservation. As we were trying to find an Uber to get to another car rental location, another customer was going through the same run around and was being charged over $100 than what all her paperwork said. We call this unethical and bad business and will never recommend this company.One location in Berwyn
One location in Berwyn
Filters
Reviews
10.0 Wonderful
Dec 2023
6.4 Okay
Aug 2016
Pros:
The counter clerk was helpful in getting us a car when there were no compact car on the lot but we had to pay more because it was an SUV. Woman who cleans the cars was also very friendly.Cons:
When we arrived to pick up the car there was no compact cars available and they could not promise when one would come in. They also said there were a lot of other compact reservations ahead of us so they may never have one available. We had to get up to Wisconsin for a show so we could not wait all day. I booked this thinking I was going to have to only pay the $216.44 and ended up having to pay $276.38. Our original transportation for our trip fell through so we had to rent a car last minute. I often use Kayak for airline tickets and thought I would try you for a rental car. I searched for the best price and convenient location and was happy until this fiasco...One location in Berwyn
Filters
Reviews
10.0 Wonderful
Mar 2024
6.4 Okay
May 2019
Pros:
rental car was beautiful economic and returning process was easyCons:
waiting time to pick up was delayed perhaps more organization8.4 Very good
Aug 2018
Pros:
The individuals at the location were very helpful and thorough throughout the pickup and dropoffs, with clear details about the rental. They were even nice enough to let me leave again to fill up the cars tank after I had forgotten to do so prior to dropoff. Nice individuals!Cons:
It would have been nice to know how much the additional insurance would be instead of being hit with the price on the spot, adding to the overall total.10.0 Wonderful
Nov 2016
Pros:
Entire process was fast & straight forward. Car was clean & had a full tank. Staff was friendly.One location in Berwyn
Along with a 6 passenger van, rental companies in Berwyn offer 7 passenger vans, 8 passenger vans and 12 passenger vans.
Pick-up location | Berwyn |
---|---|
Car types | Van |
Rental locations | 2 |
Airport locations | 0 |