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2 locations in Payson
Filters
Reviews
10.0 Wonderful
Nov 2023
2.0 Poor
Nov 2021
10.0 Wonderful
May 2021
Cons:
The pick up could have been faster and I paid for Sirius Xmas radio for the day and it wasn’t even working the whole day so I paid extra for nothing10.0 Wonderful
Sep 2020
Pros:
Staff was super.Cons:
Everything was perfect.4.0 Mediocre
Aug 2020
Pros:
Convenience of location. Proximity to where I was staying. Only game in town.Cons:
I had an 8 am pick up scheduled. Was there at 5 mins till. Didn't get out and drive away until 9:20. Better track of inventory online would be helpful. If you walk in your not sure if the car you booked online exists. Calling is best but not cost effective. Better prices from sky harbor or anyplace else to Payson to up there inventory would benefit all involved. Ive had many occasions where they have no cars. And you can take the shuttle/Lyft for less than it costs to rent a car from the airport and not have the hassle of the return, gassing up etc. If it were a little cheaper. I think business would overcome the drop in price. Also there is a tendency to not honor the online booking price if the vehicle you reserved is not available. Next vehicle class is available and so is the rate increase. I haven't experienced that elsewhere. Other locations. If they don't have what you booked. They honor the price and give you what they have. For what you paid. Part of this is due to an apparent inability to accurately account for there inventory for online bookings. Part of it seems poor business practice.8.0 Very good
Nov 2018
Pros:
Very friendly and helpful staff5 locations in Payson
Filters
Reviews
4.0 Mediocre
Jul 2019
Pros:
They were able to deliver the car to my hotel and slightly reduce the online rate due to an arrangement with the hotel.Cons:
I was "upgraded" to a Ford SUV. I do not like SUVs and this one was particularly poorly designed in keeping with the majority of American-made cars. More expensive on gas, a detriment to the environment, and a shoddy car (bigger is rarely better).5.6 Fair
Mar 2017
Pros:
Clean Car. BUT NOTHING makes up for the 1 1/2 hour delay at the check out counter.Cons:
One hour and 35 minutes in line !!!! When I joined the line there were approx 40 people in line. When I finally got the car, there were about still 50 in line Only three (sometimes four) counter personnel !!10.0 Wonderful
Feb 2017
Pros:
they accommodated my early pickup9.6 Wonderful
Oct 2016
Pros:
Brian made the arrangements for pickup at the Sedona general aviation airport a breeze. Everything worked as advertised even with the confusion if a road construction project at the airport with which Enterprise had to deal. Stupendous customer service and great value for money.8.8 Very good
Sep 2016
Pros:
The Enterprise service was excellent. They also upgraded my car selection to a better equipped model giving better luggage space for two and a more powerful engine. Still trying to figure out all the switches.Cons:
I did enjoy the power and fuel economy of the Ford Focus, however the small car discomfort was distracting while driving. I'm less than 6 feet tall, yet the seat headrest was annoyingly too far forward. Reclining the seat back to improve head angle caused lumbar pain. I found no lumbar adjustment. The engine power delivery was quirky too. A small movement of the gas pedal produced a quick initial acceleration followed by a jerky pause before accelerating again.3 locations in Payson
Pick-up location | Payson |
---|---|
Car types | Van |
Rental locations | 3 |
Airport locations | 0 |