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The Old Custom House
4 stars

The Old Custom House

South Quay Padstow England Pl28 8Bl, Padstow, PL28 8BL, United Kingdom
Padstow, United Kingdom
See location+44 184 153 2359
From
$106
Cheapest

rate per night

8.3
Great
based on 1534 reviews
1,534 reviews
Room type
Provider
Nightly total
Double room
Standard room

Photos of The Old Custom House

About The Old Custom House

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

The Old Custom House Padstow provides 4-star accommodation in Padstow. It also offers luggage storage, a hair salon and a beauty centre.

Those staying at the hotel can unwind with a variety of relaxing spa treatments, such as facials and massages. A lift is also available to guests.

The Old Custom House Padstow has 24 rooms, all of which are equipped with a hair dryer, a refrigerator and a dishwasher.

The Old Custom House Padstow's in-house bar provides a choice of premium beverages in a traditional setting. Guests are also able to try one of the many bars and cafés in the local area.

Newquay Cornwall Airport is under a 25-minute drive from the hotel. Watergate Bay is an easy car ride away.

Latest deals for The Old Custom House

Thu 9/26
Fri 9/27
Standard room
bed type unknown
1 double bed
1 double bed
Double room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at The Old Custom House

  • Adults only
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Dishwasher
  • Oven
  • Stovetop
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Kitchen

Media and entertainment

  • Radio
  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • CD player
  • TV
  • DVD player

Accessibility and suitability

  • Adults only
  • Elevator
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Private entrance

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation

General

  • Sea view
  • Telephone
  • Carpeted
  • Storage available

Laundry

  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Things to do

  • Beach access
  • Beauty salon

Services and conveniences

  • Wake-up service
  • Key access

Bedroom

  • Wardrobe or closet

Workspace

  • Desk

Health and safety

  • Daily housekeeping

Family friendly

  • Kids meals

Reviews of The Old Custom House

8.3
Very good1,534 verified reviews
8.3Couples
8.5Friends
8.4Families
8.3Solo
Pros +
Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What can I expect from the spa treatments at The Old Custom House?

At The Old Custom House, you can unwind with a variety of relaxing spa treatments, such as facials and massages.

Is parking available at The Old Custom House?

Parking is available at a public car park right opposite the hotel, which is convenient for guests.

How is the food quality at The Old Custom House?

Guests have praised the fantastic breakfast and bar food at The Old Custom House, and the menu offers an extensive choice for everyone.

What are guests saying about the cleanliness at The Old Custom House?

Guests have described the hotel as clean and tidy, with rooms being spacious and clean, and the staff being attentive and helpful.

When is the best time to visit The Old Custom House?

The high season at The Old Custom House is in November, and the location in Padstow at Christmas, sleeping off the tourist season yet with plenty going on, is described as bliss.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Book a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the harbor comes highly recommended.

Consider Noise Levels

Some guests reported noise issues, particularly from nearby pubs and air conditioning units. If you are sensitive to noise, consider inquiring about quieter room options or bringing earplugs.

Check for Room Upgrades

A few guests were pleasantly surprised by complimentary room upgrades. It might be worth inquiring about the possibility of an upgrade, especially during quieter seasons.

Parking Considerations

Parking in the area can be a challenge, especially during peak times. Consider checking the availability of parking and any associated costs in advance.

Spa Treatments

Guests appreciated the relaxing spa treatments offered at the hotel. If you're in need of some pampering, consider indulging in a spa treatment during your stay.

Breakfast Quality

Numerous guests praised the delicious breakfast offered at the hotel. Be sure to make time for the breakfast, as it seems to be a highlight for many visitors.

Consider Off-Peak Visits

Some guests noted that visiting during the off-peak season allowed for easier parking and a quieter experience. If you prefer a more tranquil visit, consider planning your trip during quieter times.

Room Amenities

Guests appreciated the in-room amenities such as the coffee machine and spacious layout. Take advantage of these amenities to enhance your stay.

Nearby Attractions

The hotel's proximity to attractions like the Camel Trail and Prideaux Place was highlighted by several guests. Plan to explore these nearby points of interest during your stay.

Friendly Staff

Many guests praised the friendly and helpful staff at the hotel. Don't hesitate to seek their assistance for recommendations or any assistance during your stay.

Location

South Quay Padstow England Pl28 8Bl, Padstow, PL28 8BL

What's nearby

  • Camel Trail0.3 mi
  • Prideaux Place0.4 mi
  • Trevose Golf and Country Club3.3 mi
  • Camel Creek Adventure Park3.6 mi
  • Constantine Bay3.8 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Old Custom House

Low season

March

High season

May

Average price (weeknight)

$168

Average price (weekend night)

$231
Cheapest month to stay with an average 18% drop in price.
Most expensive month to stay with an average 24% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Old Custom House

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at The Old Custom House

  • If you’re after a cheap room at The Old Custom House, then you should consider staying during the low season. The cheapest deals can generally be found in March and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Old Custom House, plan to stay on a Wednesday or Saturday. The most expensive day is usually Friday.
  • The cheapest price a room at The Old Custom House was booked for on KAYAK in the last 2 weeks was $166, while the most expensive was $166.
  • How long should you stay at The Old Custom House? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Old Custom House

  • Where is The Old Custom House located?

    The Old Custom House is located at South Quay Padstow England Pl28 8Bl, 0.2 miles from the center of Padstow. Camel Trail is the closest landmark to The Old Custom House.

  • When is check-in time and check-out time at The Old Custom House?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at The Old Custom House.

  • Does The Old Custom House offer free Wi-Fi?

    Yes, The Old Custom House offers free Wi-Fi.

  • How far is The Old Custom House from the airport?

    The Old Custom House is 7.4 miles from Cornwall Newquay. The Old Custom House is 37.5 miles from Plymouth.

  • How does KAYAK find such great The Old Custom House hotel deals?

    KAYAK scours the web for all room deals available at The Old Custom House in Padstow and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Old Custom House and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Old Custom House.

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Good to know

Value for money

8.0

Distance to city center

0.2 mi

Nearest Airport

Cornwall Newquay

Distance to airport

7.5 mi