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Passenger van |
Commercial |
4 locations in Del Mar
Filters
Reviews
2.0 Poor
Nov 2023
2.0 Poor
Apr 2021
Pros:
I rented a car and when I went to pick up there were no cars available.Cons:
The car that I reserved could have been available.9.6 Wonderful
Aug 2020
Pros:
Rental experience was easy.Cons:
Would have preferred the Ford Transit over the GM van as the comfort and amenities were nicer and the ride and handling is much better in the Ford.10.0 Wonderful
Jul 2020
Cons:
all good2.0 Poor
Dec 2019
Pros:
Enterprise refused to offer my reservation.Cons:
I did not get the vehicle I “reserved.” This has never happened with any of the other websites I use.10.0 Wonderful
Dec 2019
Pros:
Quick and friendly service; decent rates; convenient location.Cons:
Nothing—great experience.One location in Del Mar
2 locations in Del Mar
Filters
Reviews
2.0 Poor
Mar 2021
Cons:
I have reserved with Avis three times now and theee times they have no car available when I got there. The third time I had called to confirm they were not out of cars. They said as long g as I arrive by 1pm I would get a car. I was there at 11:30. No cars available. I will never ever use Avis Budget again.2.0 Poor
Aug 2017
Cons:
I had requested a car rental near the San DIego airport and when I got to Avis, was told that the pickup for the car was about 20 minutes away and it was suggested that I Uber there. I didn't have time for that, so they referred me to a private car rental service that provides transportation primarily for missionaries heading for Mexico. The private agency owners were very accommodating, but I paid twice the price quoted, got a car that didn't have a functioning speedometer, a brake light that wouldn't turn off, and another dial on the dash that was out of control. Overall, it was a big disappointment and delayed arrival at my destination by about an hour or so.7.6 Good
Jan 2016
Pros:
The car itself, convenience of location, cleanliness, etc.Cons:
When arriving at the La Jolla location, the Avis representative was not present for over 15 minutes past the time the desk was supposed to have opened.One location in Del Mar
Filters
Reviews
10.0 Wonderful
Sep 2022
10.0 Wonderful
Jan 2018
Pros:
It is so rare today to have a pleasant experience with any company in the service industry. My experience was one of those rare instances! Your representative was pleasant and efficient. The car was ready when we arrived and the paperwork took less than 5 minutes (which was very important because we had a 13 month old who needed a nap.) When we returned the car, the cost was exactly what had been agreed upon -- no hidden fees. Thanks for making this part of our trip run so smoothly!!2.0 Poor
Jul 2017
Pros:
n/aCons:
n/aOne location in Del Mar
Filters
Reviews
10.0 Wonderful
Apr 2024
10.0 Wonderful
Nov 2021
2.0 Poor
Apr 2019
Pros:
Nothing.Cons:
My reservation was not honored by Hertz. We had to run around town to find another rental at the last minute. My pick time was scheduled for 12 noon. We arrived at 12:10 only to find out the pick up place closed at 12 noon! WTF!!! I will not use your service again.10.0 Wonderful
Apr 2019
Pros:
Ednar Mendez was super! It was easy to quickly get going and the drop off was fast as well.2.0 Poor
Jan 2019
Pros:
Nothing to like. Booked car. Took an hour ride to pick up car. They said they had no car for me, even though my booking was confirmed and showed on their computerCons:
Do not book hertz. If you book online it would be wise to call and confirm they have a vehicle. The website will let you book regardless of inventory. Stay away from La Jolla CA location6.0 Okay
Mar 2018
Pros:
Michael and Phillip were doing their best with the resources they had available.Cons:
Car was not available when we got there and we were delayed by an hour and a half. Were assigned to car that had just been turned back in and had to wait for it to be cleaned and it still had food, plastic fork and other trash in it. Outside of vehicle was damaged significantly too. Per the office, overbooking is common and causes great frustration for staff and customers. Need major improvement in this area.One location in Del Mar
Pick-up location | Del Mar |
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Car types | Van, Minivan |
Rental locations | 0 |
Airport locations | 0 |