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Passenger van |
Full-size |
SUV |
Standard |
Premium |
One location in National Harbor
Filters
Reviews
6.0 Okay
Jul 2019
Cons:
I wasn’t sure if I’d actually get a car. I booked my car after Hertz had closed the day before a holiday and it doesn’t seem that their stock of cars was updated and communicated to Kayak. In the end it worked out but I was left to wonder, given a high number of requests for cars from this location3.2 Poor
Mar 2018
Pros:
Pickup location was convenientCons:
Car was not available when we arrived. It had no gas and dirty inside & out when we were given keys. never given return instructions2.4 Poor
Nov 2017
Pros:
Convenient pick-up location (in our hotel)Cons:
First car had a defective key (and got stranded) and an empty windshield wiper fluid tank. Not great when on the highway. We got a new car because they could not change the key, had to go over the whole process of paperwork, checking scratches etc again. The second car was dirty, both inside (smelling of smoke plus Febreze, yukky large spots on front seat) and outside: first thing we did was clean the outside mirrors. Checked windshield wiper fluid again: empty! Asked for a different car: none available, except in a different class, and apparently this was not a reason for an upgrade. In addition, the 2nd car was less comfortabel than the 1st. Oh, and, this is the first time that the driver's name had to match the name on the credit card, even if the owner of the credit card is present and can identify himself!2.0 Poor
Feb 2017
Pros:
NothingCons:
The wait for the car put me into a time crunch. The car that they brought was old and dirty, windows so dirty I didn't feel safe driving. The representative did apologize for the dirty car. The next day I was able to barely squeeze a few moments into my day to return the car for an exchange. Again, the wait was so long, I was time crunched again. The car this time was newer, reeked of cigarette smoke, had just over 1/2 a tank of gas, and had windshields so coated with smoke residue that I had to stop to buy some window cleaner. When I returned the car, the only adjustment they made was to waive the tax on the rental price.6.4 Okay
May 2016
Cons:
A 50% mark up from one day to the next was unbelievable. If I could have moved my travel plans I would have.6 locations in National Harbor
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Reviews
4.0 Mediocre
Jan 2024
8.0 Very good
Dec 2020
Cons:
It would have been better if the attendant located my reservation with the reservation number as opposed to scanning my drivers license. It would have saves 30 minutes.2.0 Poor
Jul 2020
Pros:
Enterprise had great customer serviceCons:
The Nissan versa was a horrible car for a long roadtrip and not what I wanted. Handling was very poor on the highway as the whole car shakes. The cruise control did not work and there was greasy fingerprints on the inside of windshield. Very disappointed with the car and I reserved a midrange Mitsubishi and all they had was Nissan versas. I plan on upgrading to a better vehicle for the trip back9.6 Wonderful
Jan 2020
Pros:
Nice car. Accommodating professional staff. Easy drop off and oick up10.0 Wonderful
Oct 2018
Pros:
Great customer service!9.2 Wonderful
Oct 2018
Pros:
Comfortable, ran wellCons:
Smelled like a smoker had rented the carOne location in National Harbor
One location in National Harbor
One location in National Harbor
Filters
Reviews
10.0 Wonderful
Apr 2019
Pros:
The calculation at the end was wrong. The person at national fixed it on the spot.10.0 Wonderful
Dec 2018
Pros:
Got a luxury coupe so that was a very pleasant surprise. Fast ride and felt just right for our vacation.Cons:
When I was first choosing a ride, I was told the car had apple CarPlay, but it in fact did not have that so putting on my navigation was a bit difficult at first but we made it work. I got the 2018 q60 3.0t awd.10.0 Wonderful
Nov 2017
Pros:
They had my car ready with no delays. Car was perfect10.0 Wonderful
Aug 2016
Pros:
We were able to find a large.SUV at the last minute for our trip at a great rate that also included insurance.Pick-up location | National Harbor |
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Car types | Van |
Rental locations | 1 |
Airport locations | 0 |