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Passenger van | $163/day |
One location in Marco Island
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Reviews
10.0 Wonderful
Feb 2020
Pros:
Staff friendly. Quickly provided higher class car because others were not available.10.0 Wonderful
Mar 2017
Pros:
The facility was easy to locate and the service was efficient and very friendly. Thanks to "Erika" for her kind professional service. Drop off was very helpful too!2 locations in Marco Island
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Reviews
10.0 Wonderful
Apr 2017
Pros:
Rav 4 worked out very well for the trip back to Massachusetts, nice driving car and super gas mileage6.4 Okay
Mar 2017
Pros:
Price and availability on Sunday. Car was clean.Cons:
If I have a flat tire it's all on me. Really? The all inclusive insurance would have cost me almost as much as the 2 day economy rental car. How about a separate, "reasonable" policy for tires? I might consider that. What will Hertz roadside assistance cover with a breakdown? It kind of sounded like it had to be a major catastrophe but didn't go into details. Had to hunt for the car in a big lot. No assigned numbers to help locate.10.0 Wonderful
Feb 2017
Pros:
Service was efficient and easy. Price was great!Cons:
We had no complaints. All was wonderful.One location in Marco Island
One location in Marco Island
Filters
Reviews
10.0 Wonderful
Jun 2024
10.0 Wonderful
May 2024
10.0 Wonderful
Apr 2024
10.0 Wonderful
Mar 2024
2.0 Poor
Dec 2023
4.0 Mediocre
Oct 2023
One location in Marco Island
Filters
Reviews
8.0 Very good
Sep 2023
4.0 Mediocre
Jan 2021
Cons:
Incorrectly charged a late return fee and then was ghosted by customer service on twitter when I tried to raise the issue.10.0 Wonderful
Apr 2020
Pros:
No problems from beginning of rental till I turned the car back in.Cons:
A little discount for turning the car in several days early.10.0 Wonderful
Feb 2020
Pros:
Service & manager2.0 Poor
Feb 2020
Pros:
The staff was incredibly rude and degrading. Even though the rental car was reserved and pre-paid, not only was the car not available, but the manager began asking me very nasty questions about my name, and implied that my driver license was not mine, and made other rude and offensive remarks. The manager wasted my time for 30 minutes, and then did not provide a vehicle. I was very shocked and disturbed by the rude and offensive attitude at HERTZ / DOLLAR. I went to ENTERPRICE RENTAL-CAR and got a car in five minutes there, and I was treated nicely at ENTERPRISE.Cons:
They need to hire a new staff and train them on customer service. The manager at this location was the crudest person working there, so I think they need a complete overhaul.10.0 Wonderful
Dec 2019
Pros:
the guys who treated us super friendly and helped us in everything, super fast pick up, the best company and the best service THANK YOUCons:
I have rented with dollar for a long time and in this Naples branch there is nothing to improve, all the service is 5 stars, perfect congratulations good workOne location in Marco Island
One location in Marco Island
Filters
Reviews
5.2 Fair
Apr 2016
Cons:
When we arrived at the Thrifty counter to pick up the car we were told that they didn't have our reservation in their system and that they were sold out for the day. We need to wait over an hour for another car to arrive that we could rent on a day when time was of the essence.5.2 Fair
Jan 2016
Pros:
The car was ready on time. Check in was quick.Cons:
It was pouring with rain. The clerk was ok but didn't do anything extra. I circled back to double check where the car was parked and was given the same vague instructions. Not once did she mention that Thrifty has no signs in the lot. I was soaked by the time I hit the panic button and found my vehicle. Returning the car, I didn't refill it. I was charged $10/gallon! That was not mentioned at check in. It doubled the price of my rental. Really unacceptable.10.0 Wonderful
Jan 2016
Pros:
It was raining outside so I wanted to get in and out of the Thrifty office and get in my car. The person working was great and very quick processing my upgrade when we needed a larger vehicle.10.0 Wonderful
Jan 2016
Pros:
Very friendly staff and amazingly speedy drop off with no hassles.8.4 Very good
Nov 2015
Pros:
Rapid turn-inOne location in Marco Island
One location in Marco Island
Along with a 9 passenger van, rental companies in Marco Island offer 7 passenger vans.
Pick-up location | Marco Island |
---|---|
Car types | Van, Minivan |
Rental locations | 2 |
Airport locations | 0 |